In-Demand Change & communications Jobs in Kippa Ring Qld

Senior Client Advisor, Multi Site-Kippa Ring
Amplifon —Kippa-Ring QLD
- Full-time
- Communication skills
Quick Apply
Home Assessor
Auto & General Holdings —North Lakes QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Change & Communications Analyst
Auto & General Holdings —North Lakes QLD
- No degree
- Agile
- Communication skills
- Parental leave
- Gym membership
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Process Analyst
Auto & General Holdings —North Lakes QLD
- Temporary
- Bachelor's degree
- No degree
- Business
- Work from home
- Parental leave
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Knowledge Writer
Auto & General Holdings —North Lakes QLD
- Writing skills
- Data analysis skills
- Parental leave
- Gym membership
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Case Manager
Auto & General Holdings —North Lakes QLD
- Sales
- Analysis skills
- Communication skills
- Work from home
- Parental leave
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13d
Project Coordinator
Auto & General Holdings —North Lakes QLD
- Analysis skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Business Analyst
Auto & General Holdings —North Lakes QLD
- Management
- Communication skills
- Parental leave
- Gym membership
Quick Apply
13d
Total Loss Consultant
Auto & General Holdings —North Lakes QLD
- Customer service
- Analysis skills
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Expression of Interest - North Lakes
Perfect Stranger —Mango Hill QLD
- Communication skills
Merchandise Assistant Brisbane (12 Month Secondment)
GPC Asia Pacific (APAC) —Ascot QLD
- Full-time
- Microsoft Excel
- Marketing
- Administrative experience
- Parental leave
- Employee assistance program
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Store Team Member - North Lakes
Universal Store —Mango Hill QLD
- Customer service
- Communication skills
Store Team Member - North Lakes
Perfect Stranger —Mango Hill QLD
- Customer service
- Communication skills
Event Manager - Brisbane (12 month max term)
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Financial services
- Budgeting
- Parental leave
- Employee assistance program
8d
Portfolio Resource & Capacity Manager
Super Retail Group —Strathpine QLD
- Full-time
- Hybrid work
- PMP
- Analysis skills
- Organisational skills
Quick Apply
Casual Sales Assistant | BRAS N THINGS | Northlakes
Bras N Things —Mango Hill QLD
- Weekend availability
- Communication skills
- Employee assistance program
- Referral program
5d
Team Leader Performance Repair Coordination
Auto & General Holdings —North Lakes QLD
- Leadership
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Casual Beauty Advisor - Northlakes
The Body Shop Australia Pty Ltd —North Lakes QLD
- $33.19 - $46.46 an hour
- Temporary
- Communication skills
Quick Apply
Technical Team Leader Home Claims
Auto & General Holdings —North Lakes QLD
- Analysis skills
- Leadership
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Part Time Beauty Advisor - Northlakes (19.5 hours per week)
The Body Shop Australia Pty Ltd —North Lakes QLD
- $26.55 - $39.83 an hour
- Part-time
- Communication skills
Quick Apply

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Senior Client Advisor, Multi Site-Kippa Ring

Amplifon -
Kippa-Ring QLD

Quick Apply

Job Details

Full-time

Qualifications

Lead generation
Driver Licence
Communication skills

Full Job Description

Senior Client Advisor

About Amplifon

At Amplifon, we empower people to rediscover all the emotion of sound. With a presence in 26 countries, we are on a mission to transform the way people experience hearing healthcare worldwide. Our team of professionals are dedicated to understanding each customer's unique needs and delivering exceptional solutions and experiences.

We transform the way hearing healthcare is perceived and experienced worldwide, making it a natural choice for people to seek the superior care and expertise of our hearing care professionals. We strive to understand the unique needs of every customer, delivering the very best solutions and an outstanding experience. We attract, develop, and empower the most talented people who share our ambition to change the lives of millions of people across the world.

About the Role

The Senior Client Advisor is a key reference point for the Area Manager in ensuring exceptional customer service to our clients. This role combines high-level operational problem solving with hands-on coordination, coaching, and development of other Client Advisors across an assigned cluster of clinics. You will play a vital role in recruitment, retention, and upskilling of team members while working closely with our Training team to foster continuous improvement.

In this position, you will achieve business objectives by creating and optimizing commercial opportunities, coordinating diaries and store activities for maximum productivity, and serving as a role model for service excellence. This is an exciting opportunity to develop your leadership capabilities while making a meaningful impact on both team performance and customer experiences. Please note this is a multi-site role requiring frequent travel between clinics in the area, so you must have a valid driver's license and reliable vehicle.

Key Responsibilities

Serve as a point of reference for Client Advisors, proactively addressing operational and front office issues related to systems
Collaborate with the Area Manager to plan the launch of initiatives and support fast uptake of new processes among cluster teams
Support recruitment and onboarding of Client Advisors within the cluster
Act as a role model and positive ambassador for business initiatives, demonstrating early adoption and best practices
Coach and mentor other Client Advisors relating to best practice and new business initiatives
Manage Client Advisor scheduling to ensure adequate coverage for screenings, off-site activities, sick leave, and annual leave
Travel between clinics to provide resourcing coverage where required
Ensure optimum diary management with maximum appointment volume and appropriate mix to meet business and customer requirements
Deliver the highest quality service and assistance to all customers, managing inquiries over the phone and in person
Acknowledge and resolve customer complaints while upholding client privacy and consents
Educate and assist customers with using and servicing their devices and accessories, performing minor repairs
Process customer sales, order and manage clinic stock, and review clinic reports to optimize revenue flow
Monitor sales reports and assist with action plans to achieve forecasts
Undertake data mining and customer follow-up to book appointments and maintain diary productivity
Conduct screenings to identify clients needing hearing assessments and utilize various lead generation methods

Required Qualifications

Track record of success within the Client Advisor role or equivalent
Excellent communication and listening skills
Ability to communicate clearly and concisely
Passion for service excellence
Valid driver's license and reliable vehicle for multi-site travel

Key Competencies

Customer Service excellence
Problem Solving capabilities
Ability to take controlled risks
Motivation and Empowerment of team members
Coaching and Development skills

What We Offer

When you work at Amplifon, you can expect more. We offer an open and supportive work environment with the opportunity to work with a rich portfolio of multi-brand products and proprietary protocols. Your success is important to us, which is why we provide development opportunities and recognition programs. If you are looking for a career that will challenge you and give you plenty of opportunities to work on exciting projects while making a real difference in people's lives, we would love to hear from you.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

change & communications jobs in kippa ring qld

Senior Client Advisor, Multi Site-Kippa Ring

Home Assessor

Change & Communications Analyst

Process Analyst

Knowledge Writer

Case Manager

Project Coordinator

Business Analyst

Total Loss Consultant

Expression of Interest - North Lakes

Merchandise Assistant Brisbane (12 Month Secondment)

Store Team Member - North Lakes

Store Team Member - North Lakes

Event Manager - Brisbane (12 month max term)

Portfolio Resource & Capacity Manager

Casual Sales Assistant | BRAS N THINGS | Northlakes

Team Leader Performance Repair Coordination

Casual Beauty Advisor - Northlakes

Technical Team Leader Home Claims

Part Time Beauty Advisor - Northlakes (19.5 hours per week)

I want to receive the latest job alert for change & communications in kippa ring qld

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