In-Demand Support representative Jobs in Katoomba, Nsw

Communications & Marketing Coordinator (V26/10014)
Blue Mountains City Council —Katoomba NSW
- Management
- Public speaking
- Administrative experience
Technical Assistant (V26/10031)
Blue Mountains City Council —Katoomba NSW
- Research
- Administrative experience
- Computer skills
8d
Financial Planning Analyst (V26/10015)
Blue Mountains City Council —Katoomba NSW
- Microsoft Excel
- Analysis skills
- Computer skills
Waste Asset Officer (V26/10029)
Blue Mountains City Council —Katoomba NSW
- Management
- Maintenance
- Analysis skills
8d

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Technical Assistant (V26/10031)
Blue Mountains City Council —Katoomba NSW
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Communications & Marketing Coordinator (V26/10014)

Blue Mountains City Council -
Katoomba NSW

Apply Now

Job Details

Qualifications

Web accessibility
Management
Public speaking
Administrative experience
Organisational skills
Content management
Communication skills
Marketing
Editing
Copywriting

Full Job Description

Coordinator

Position Number: P00848

Directorate: OCEO

Service: Communications & Marketing Service

Location: HQ

Position
Classification:

Band 9

Date
Created/Updated

December 2025

POSITION PURPOSE/OBJECTIVE

The Communications and Marketing service is responsible for the service activities of
Media Management; Corporate Communications; Community Engagement; Public
Relations; Brand and Marketing; Events; Graphic Design, Internal Communications,
Digital Media, Crisis Communications; and Policy Management / Training.

The position is responsible for the coordination of corporate communications and
marketing activities. This position assists the Manager, Communications and
Marketing to provide high quality communications, marketing and organisational
support to ensure a consistent, professional and positive corporate profile and
reputation, the use of contemporary tools and resources, and to optimise corporate
communications and marketing activities and opportunities.

RELATIONSHIPS

Reports to (Position Title): Program Leader, Communications and Marketing

Report to (Position Number): P01131

Staff Responsibility: Nil

Key Internal Relationships: Communications and Marketing team; All Staff.

Key External Relationships: Creative services/suppliers; Public; Government
Agencies

WORKING ENVIRONMENT

The Communications and Marketing service provides strategic direction for, and
delivery of, corporate communications, internal communications, engagement, media
(including digital media), brand and marketing activities of Blue Mountains City
Council.

The service aims to improve Blue Mountains City Council’s reputation and build
stakeholder trust in the organisation and its brand through effective communications
with our customers, residents, partners, stakeholders, members and staff.

KEY RESPONSIBILITIES

The Communications and Marketing Coordinator is responsible for:

Effectively supporting the Manager, Communications & Marketing by

implementing the service activities of Corporate Communications and Marketing.

The coordination and promotion of Council’s corporate and civic events.

Providing high-level written material including speeches for senior leadership.

Developing communications and marketing strategies and campaigns for

corporate services, activities and products, including campaign monitoring and
evaluation.

Coordinating the administration, creation and placement of corporate advertising.

Providing advice, support and assistance to staff and managers across Council

relating to communications and marketing service activities, and the promotion of
Council’s role, services, activities, projects and achievements.

Supporting the coordination and management of corporate marketing channels.

Developing marketing resources, including the development and implementation

of digital assets.

Assisting with updating council’s website, as required.

Guiding Principles (mandatory section do not delete)

We act as one organisation responding to the changing needs of our LGA and

community

We are strategy led, driven by our Community Strategic Plan with clear priorities and

focus

We are service focused & we continuously improve service provision and provide

excellent customer service

We collaborate and work together to achieve our outcomes

We ensure safety and well-being is at the centre of our organisation, operations and

culture

We are a financially sustainable organisation, living within our means, ensuring best

value resource allocation

These Guidelines complement the Council’s adopted Values of: Work Together; Work
Safe Home safe; Service Excellence; Value for Money; Trust and Respect; and,
Supporting Community.

Workplace Health & Safety (mandatory section do not delete)

Ensure compliance with WHS obligations and responsibilities as outlined in Councils
policies and procedures and under the relevant WHS legislation. These include but are
not limited to: identifying potentially unsafe situations or work practices and notifying your
Supervisor or Manager (or the Health, Safety Manager/Area Safety Representative);
never performing a task that you believe is dangerous or for which you do not have the
experience, or have not received appropriate instructions and training or where the correct
equipment to carry out the task safely is not available; always work in a safe manner and
in accordance with safety instructions, where applicable; use the work equipment supplied

for the job, in accordance with the manufacturer's instructions), and any personal
protective equipment, which the Council deems necessary and has provided; be safety
aware and report any actions to your line manager which will assist the Council to meet
its legal workplace health and safety obligations.

You have the right to cease or direct cessation of unsafe work. In addition, you are required
at all times to comply with Councils Asbestos Management Plan and Policy.

COMMUNICATION

Required to provide service to internal customers as a regular part of the job.

Service includes answering queries, providing documentation, providing advice
and referring queries to appropriate personnel.

Requires extensive, on-going cooperation, coordination and communications both

within the communications and marketing service and with other internal services
for work production or service quality.

One on one communications required frequently – weekly or more often or of

critical importance to the job. Group communication extends to conducting
meetings/lead group discussions and occasionally making formal presentations or
speeches.

The jobholder is required to anticipate and pre-empt customer requirements and

do utmost to meet these. In addition, the jobholder should monitor and evaluate
the effectiveness of customer service provided and recommend modifications to
improve service.

JUDGEMENT & PROBLEM SOLVING

Problems are solved using research, analysis, and evaluation of information which

may not be readily available. Judgement is important as there is often no right or
wrong solution.

The jobholder must make judgements or recommendations based on advanced

analytical or creative thought.

Ongoing planning is required to ensure strategic outcomes or the coordination of

resources covering multiple work cycles or long-term projects.

Understand the current and desired market positioning and strategic business

direction of the organisation and apply business principles to the services to
achieve these aims. Have a comprehensive understanding of the organisation’s
goals and strategies.

AUTHORITY

Policy and procedures are readily available but the jobholder is required to choose

the appropriate processes. Unusual problems may be referred for clarity of policy
or direction.

Decisions affect the work and activities across a major function or a number of

services.

The work of the jobholder influences the community within a specified service line

through the application of technical skill or application of regulatory requirements.

The jobholder is responsible for ensuring that operational safety standards or other

requirements are met at an operational level.

Develops a complete budget for a section or a specific project. Responsible for

costing resources/time/people and materials.

SKILL, EXPERIENCE, QUALIFICATIONS & BEHAVIOURAL COMPETENCIES

1. Tertiary qualifications and/or demonstrated experience related to marketing, public

relations or related field.
2. Proven ability to coordinate and promote Council’s corporate and civic events.
3. A good understanding of public speaking and significant experience in

speechwriting for senior leaders.
4. Proven ability to develop and implement marketing programs and communications

strategies and campaigns.
5. Demonstrated experience with the creation of publications or marketing collateral.
6. Excellent oral and written communication skills including copywriting, editing, and

writing for print and digital media.
7. Experience in coordinating the administration, creation and placement of

corporate advertising.
8. Exceptional interpersonal skills demonstrating the ability to build and maintain

effective internal and external business relationships, high level customer service,
including the ability to consult and liaise with a range of people in a professional
manner.

9. Demonstrated high level organisational skills, including the ability to produce high
quality work, manage multiple tasks with competing deadlines and operate with a
significant degree of initiative and independence, while maintaining collaborative
work practices.

10. Understanding of and commitment to Occupational Health and Safety and Equal
Employment Opportunity principles

DESIRABLE

1. Demonstrated experience in website platform management, content

management, HTML, web accessibility and the ability to use analytical web tools.
2. Previous experience with Local Government or public sector.
3. Ability to work outside of core hours as required.

Apply Now

Refine Your Search

support representative jobs in katoomba, nsw

Communications & Marketing Coordinator (V26/10014)

Technical Assistant (V26/10031)

Financial Planning Analyst (V26/10015)

Waste Asset Officer (V26/10029)

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