Connecting People and making a difference
We have an exciting opportunity to work as a Support Worker in D&J Connect support services team. As a support worker you’ll provide a range of support interventions within a developmental framework that enables NDIS participants to address their needs. You’ll assist in delivering activity based work and daily living supports such as taking participants to appointments.
D&J Connect has been putting participants at the centre of everything we do, including the people we support and our employees. Through individualised, local, community-based support we remove barriers, increase life choices, and empower participants with disabilities to have meaningful relationships and connections.
We live our values – respect, belonging, empowerment and individuality. These values impact everything that we do and how we think. D&J Connect respect participants and their life choices, shape communities so our participants belong, empower our participants to achieve their goals, and support their individuality.
The Position
Support Worker (Disability/Psychosocial)
Position Title Support Worker (Disability/Psychosocial)
Salary $40.49 per hour plus 12% Superannuation
Employment contract Period 12 months maximum term contract. The role is conditional on the continuation of viable funding under the NDIS
Employment Status Part Time 25 hours (weekend availability is a must)
Location Perth
Availability is between Monday to Sunday
Reporting Manager
Role Requirements
Certificate III in Individual Support (Disability) working towards.
As a condition of employment, the following are required:
Police check A criminal record check completed within the last 6 months must be supplied by all new appointments. Where a new employee has lived outside of Australia for 12 months or more within the last 10 years, an international check is also required.
Working with Children check A valid Working with Children check must be supplied by all new employees.
Car licence A valid Australian driver’s licence (C Class or above) must be supplied by all new employees (SUV preferred)
Suitable Vehicle A roadworthy vehicle insured to a minimum level covering 3rd party fire and theft (comprehensive cover is recommended).
The vehicle must be capable of transporting multiple passengers in a safe manner.
Right to work within Australia Australian or New Zealand citizenship or relevant working visa documentation.
Position Context
The introduction of the National Disability Insurance Scheme (NDIS) marks a significant change in how disability services are funded, moving away from a black funding model and introducing a competitive market for disability services. At D&J Connect our support coordinators will work with our participants to understand their NDIS plan and assist them to build capacity within themselves to achieve their NDIS goals. The support coordinator will assist you to understand and implement the funded supports in your plan and link you to community, mainstream and other government services. The role is conditional on the continuation of viable funding under the NDIS.
Position responsibilities
The Support Worker (Disability/Psychosocial) is responsible for the following:
Accompanies people with a disability to medical/specialist appointments.
Support Services KPI’s
Support participants to participate in age- Participants receive appropriate levels of appropriate activities and tasks including support to promote and maintain employment, in home support and community independence and participate in age- access. appropriate activities.
Support participants to access activities and All participants receive a high level of care outings in the community. and support as per their NDIS plan and goals.
Provide direct care assistance to each Personal care is provided to participants in participant in accordance with their NDIS plan a caring and supportive way and as directed by D&J Connect Support Coordinator.
Work in accordance with the medication Documented evidence demonstrates that administration policy, work health and safety support services are followed. procedures and participants right’s policies including privacy and confidentiality.
Monitor the safety and well-being of the All policies and procedures are followed. participants and report any concerns to the
D&J Connect.
Provide 1:1 or small group training and support All policies and procedures are followed. in response to individual participant needs.
Ensure completion of appropriate All policies and procedures are followed. documentation. Relevant information on support provided is to be recorded in client notes and communication book as required.
Operational KPI’s
Review each participant NDIS plan and Records demonstrate that clients have monitor outcomes. received correct medical and dietary intakes as prescribed by medical practitioners and as per TDT policy and procedures.
Work with participants, family/ carers, relevant Participant records are updated/reviewed,
Support Coordinators, and other professionals and health care and behaviour support to support the participants individual NDIS plans are in place as required. goals.
Ensure that all work undertaken is Participant issues reported directly to appropriately maintained, documented, and Support Coordinator. reviewed.
Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.
Company Internal KPI’s
Liaise extensively with other staff to ensure the Daily documentation completed (ie diaries overall smooth and consistent running of and daily statistics). support service.
Report regularly to the Manager. A high level of communication with the
Manager is maintained including advising of any potential risks to participants or the organisation.
Actively contribute to a team environment Other training is undertaken as required. through open communication, participation in regular staff meetings, planning processes and policy review. Provide back up and support to other staff as necessary.
Participate in Performance Development Documentation is completed and meetings to identify ongoing training and maintained as per procedures. support opportunities.
Notify your manager if you are unable to work Sufficient notice (as much notice as your rostered shifts, with as much notice as possible) is provided for all rostered shifts possible. you become unable to work.
The Employee Code of Conduct is adhered to.
Skills a Support Worker (Disability) should be able to demonstrate they possess the following skills:
Teamwork:
- Work cooperatively with team members in a productive way.
- Follow instructions given by Support Coordinator/Managers.
- Actively participate in team discussions.
- Provide thoughtful honest feedback to team members and managers.
- Manage conflict in a productive way.
- Engage in group supervision.
Customer service:
- Provide high quality customer service to participants.
- Actively listen to and respond appropriately to participant feedback.
- Be patient and understanding to participants needs.
- Be calm and kind in interactions with participants.
Work with external organisations
- Build high quality relationships with external service providers and customers formal and informal supports.
Administration:
- Display a high degree of computer literacy.
- Able to effectively use email, MS office and other software products.
- Able to competently use mobile devices (smart phones, tablets, etc.)
Communication:
- Be able to verbally communicate concepts and ideas in a way that customers and team members can easily comprehend.
- Utilise active listening skills in interactions with participants and team members.
- Be able to write (and type) case notes, emails and other written materials in a way that others can easily understand.
- Be able to communicate personal views in a constructive way.
- Be able to communicate in a clear, open and honest manner.
Organisational skills:
- Manage time effectively.
- Arrange and utilises resources in an efficient and environmentally conscious way.
- Regularly reviews and assesses personal progress.
Knowledge:
A Support Worker will be required to possess knowledge in the following areas:
- Some understanding of the NDIS.
- Good understanding of issues around disability and mental health.
- Good understanding of disability support services within NDIS Plans.
- Good understanding of the community sector and Not for Profit organisations.
- Good understanding of relevant privacy and confidentiality in relation to participants.
- Good understanding of what is considered appropriate self-disclosure
Pay: From $40.49 per hour
Benefits:
Licence/Certification:
- First Aid Certification (Required)
- Working with Children Check (Preferred)
- National Police Certificate (Required)
- Driver Licence (Required)
Work Authorisation:
Willingness to travel:
Work Location: In person
