Reception/Office Assistant
Start your career with Australia’s largest specialist personal injury law firm.
Are you looking for more than just a reception role? Do you want to join a firm where you’ll be supported, valued and given genuine opportunities to build a long-term career?
At Law Partners, we’re an award-winning national personal injury law firm committed to helping Australians through some of the most challenging times in their lives. As we continue to grow, we’re looking for a friendly, organised and proactive Reception & Office Assistant to become the face of our brand-new Melbourne CBD office.
This is an excellent opportunity for someone with previous reception or office administration experience who enjoys working with people, takes pride in delivering exceptional service and wants to be part of a positive, high-performing team.
Please note: This is a full-time, office-based position and is not suitable for law students.
At Law Partners, our people are at the heart of everything we do. When you join us, you’ll enjoy:
- Genuine career progression opportunities within a growing national law firm
- Comprehensive training, mentoring and ongoing professional development
- A modern, state-of-the-art office in the heart of Melbourne CBD
- A supportive, collaborative and social team culture
- Regular team events, celebrations and Friday afternoon drinks
- The opportunity to work alongside experienced legal professionals in an award-winning firm
- Stable, full-time employment with long-term career prospects
About the role
As the first point of contact for our clients and visitors, you’ll play an important role in creating a welcoming and professional experience while ensuring the smooth day-to-day running of the office.
Your responsibilities will include:
Reception & Client Service
- Welcoming clients, visitors and legal professionals with warmth and professionalism
- Managing incoming calls with empathy and exceptional customer service
- Coordinating meeting rooms and ensuring they are prepared for client meetings
- Creating a positive first impression that reflects our client-focused culture
Office & File Administration
- Opening and maintaining electronic client files
- Scanning, filing and archiving legal documentation
- Managing incoming mail and radiology requests
- Providing administrative support to our legal and accounts teams
- Assisting with file closures and maintaining accurate records
Office Operations
- Keeping kitchens, meeting rooms and shared spaces well presented
- Monitoring and replenishing office, kitchen and stationery supplies
- Preparing client welcome packs
- Assisting with the smooth day-to-day operation of the office
Events & Team Support
- Assisting with the setup of mediations, meetings and training sessions
- Coordinating catering for meetings and internal events
- Supporting team functions and social activities
Mail & Court Deliveries
- Processing incoming and outgoing mail
- Printing, franking and preparing legal documents for dispatch
- Assisting with court and document deliveries when required
We’re looking for someone who is enthusiastic, reliable and enjoys helping others. You’ll bring:
- Previous experience in a reception, office administration or client service role
- Outstanding communication and interpersonal skills
- A professional and polished presentation
- Excellent organisational skills with strong attention to detail
- The ability to multitask and work well in a fast-paced environment
- A proactive attitude with a willingness to learn and contribute wherever needed
- A genuine passion for delivering exceptional customer service
Join an award-winning team
At Law Partners, you’ll be joining Australia’s largest specialist personal injury law firm, recognised for delivering outstanding client outcomes and providing an exceptional workplace for our people.
If you’re looking for a role where you can build valuable professional skills, work with a supportive team and establish a long-term career, we’d love to hear from you.
Apply now with your resume and a brief cover letter explaining why you’d be a great addition to the Law Partners team.
