In-Demand Customer consultant Jobs in Hoppers Crossing Vic

WFM Implementation Consultant (Aviation Software)
Optko —Melbourne VIC
- $105,000 - $125,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Microsoft Office
- Profit sharing
- Work from home
Quick Apply
5d
Client Support Executive
Knowbal Migration and Education —Williams Landing VIC
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
8d
Senior Claims Consultant
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Quick Apply
Retail Consultant, Werribee
Optus —Werribee VIC
- $35 an hour
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Education Administration Officer
Knowbal Migration and Education —Williams Landing VIC
- Full-time
- CRM software
- Customer service
- Office
Quick Apply
8d
Customer Experience Consultant
Maersk —Melbourne VIC
- $76,500 - $92,700 a year
- Full-time
- Parental leave
Commissioning Manager
John Holland —Cocoroc VIC
- Contract
- Bachelor's degree
- Parental leave
Experienced Private Jet Charter Sales Consultant
Air Charter Service —Melbourne VIC
- Full-time
- Sales
- Communication skills
Quick Apply
Project Coordinator
FinXL —Melbourne VIC
- $80,000 - $100,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Sales Travel Consultant
Flight Centre Brand —Melton VIC
- $70,000 - $138,000 a year
- Full-time
- Organisational skills
- AI
- Employee discount
Counsellor/Migration Agent
Tricon Consulting Group —Melbourne VIC
- $66,034.89 - $117,088.86 a year
- Part-time
- Sales
- Customer service
- Recruiting
Quick Apply
Strategic Enterprise Solutions Consultant
Sprinklr —Melbourne VIC
- Full-time
- Management
- Sales
- Bachelor's degree
- Health insurance
- Annual leave
ServiceNow Consultant
GQI Consulting Pty Ltd —Melbourne VIC
- $110,000 - $150,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Bachelor's degree
Quick Apply
Interior Decorator - Essendon
FREEDOM Furniture —Essendon VIC
- Full-time
- Employee discount
Quick Apply
8d
Delivery Recruitment Consultant - EMMBR
EMMBR —Melbourne VIC
- From $6,500 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
- Life insurance
Quick Apply
Customer Success Manager - Risk Management - SaaS (Hybrid)
Riskonnect —Melbourne VIC
- Full-time
- Management
- Salesforce
- Microsoft Office
Quick Apply
Claims Consultant, Group Claims - CBUS
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
Quick Apply
CSA
Firstsource Healthcare —Melbourne VIC
- Full-time
- Management
- In-person
- Communication skills
Membership Manager
Fitness First —Melbourne VIC
- From $80,000 a year
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership
12d

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WFM Implementation Consultant (Aviation Software)

Optko
Melbourne VIC

Quick Apply

Job Details

Full-time
$105,000 - $125,000 a year
5 days ago

Benefits

Profit sharing
Work from home
Transportation links
Free drinks

Qualifications

Sales support
Microsoft Excel
Management
Ceridian
Business analysis
Microsoft Office
Dayforce
Education
Bachelor's degree
Aviation
Organisational skills
Agile
Communication skills
Pre-sales

Full Job Description

At Optko, we’re about optimising organisations. We offer software solutions to companies to streamline their workforce, making their operations more efficient. Our partner software solutions are the best in the industry and together with our small but dedicated team we work with some of Australia’s iconic brands.

About us:

Optko began 5 years ago to bring the best optimisation software solutions to Australian and APAC clients. Our small team of dedicated professionals offers organisations the most innovative workforce software solutions on the market. We provide our customers with solutions that can transform how they do things, increasing productivity, optimising their resources and improving business outcomes. Today we operate across Australia and into SE Asia, with solution partners in Europe, Canada, UK and the USA.

Summary of Position

Based in Melbourne, working under a Work from Home/Office/Customer site Hybrid, the Senior Implementation Consultant, reporting to the CTO, is accountable to deliver Optko software solutions to meet our customers’ expectations. This is an autonomous role, where you will be expected to consistently deliver high quality work, under limited guidance. You will own the customer experience to always ensure the customers’ solution requirements are satisfied.

Working alongside our project managers, project team and software partners, you will deliver software solutions, bringing business and technical transformation to Optko’s customers. You will manage and guide the Software Configuration Specialist, such that you are also accountable for the quality and timeliness of their work. You will collaborate with Optko CTO, Optko Project Manager and Optko’s software suppliers to ensure project success and to minimise delivery risks and issues.

The role:

In this role, you will:

Discuss, understand, and document the current (“as-is”) business rules and any future (“to-be”) business requirements with clients.
Lead discovery sessions with clients to capture and define Business requirements, Functional requirements and Non-functional requirements for the new software solution.
Lead and be accountable for the work of the Junior Implementation Consultant, directing the mapping and configuration of client business requirements into the software system.
Lead testing, prototyping and UAT to validate that the solution meets client requirements.
Lead Client workshops
Support pre-sales by contributing implementation expertise to the sales process, including, Configuration requirements, Integration requirements, Key delivery criteria
Support the sales team in Demonstrating software solutions, Preparing proposals, Developing solution pricing
Drive Optko’s ongoing business improvement initiatives, including the evaluation and implementation of new tools and systems.

To be successful in this role, you will have:

Experience in business analysis within a complex industry (e.g. transport, aviation), or a similar industry involving the definition of software solutions for large workforce teams.
Experience in developing User stories, Use cases and applying these to the design of future business processes and requirements definitions.
Strong organisational skills, including the ability to Manage multiple tasks simultaneously, Work effectively under pressure, Meet tight deadlines
Excellent communication and interpersonal skills, including, Strong verbal and written communication, Ability to build relationships with existing and prospective customers, Ability to manage stakeholders at all levels
Knowledge of Data sets, Technical integrations to ensure that new software solutions are properly defined within the context of existing business systems and processes.
Knowledge of project management methodologies, such as, Agile, Waterfall and an understanding of how these methodologies can be applied.
Advanced Microsoft Excel skills; proficiency with broader Microsoft 365 suite and project tools.
Experience with workforce management solutions (e.g. UKG, Dayforce, Humanforce, or similar).

What you’ll get from us:

We’re committed to looking after you, we offer:

Flexible working arrangements, including ,Flexible work hours, Work-from-home options
Office located in Central Melbourne, close to, Train stations, Cafés
“Dress for Your Day” policy, allowing you to wear what is appropriate for the type of work you are doing and your schedule for the day
Training and ongoing support to encourage professional growth and development.
IT allowance to help cover personal technology expenses

Pay: $105,000.00 – $125,000.00 per year

Benefits:

Free drinks
Profit sharing
Work from home

Education:

Bachelor Degree (Preferred)

Experience:

Aviation: 2 years (Required)

Work Authorisation:

Australia (Required)

Location:

Melbourne VIC 3000 (Preferred)

Work Location: Hybrid remote in Melbourne VIC 3000

Quick Apply

Refine Your Search

customer consultant jobs in hoppers crossing vic

WFM Implementation Consultant (Aviation Software)

Client Support Executive

Senior Claims Consultant

Retail Consultant, Werribee

Claims Technical Specialist

Education Administration Officer

Customer Experience Consultant

Commissioning Manager

Experienced Private Jet Charter Sales Consultant

Project Coordinator

Sales Travel Consultant

Counsellor/Migration Agent

Strategic Enterprise Solutions Consultant

ServiceNow Consultant

Interior Decorator - Essendon

Delivery Recruitment Consultant - EMMBR

Customer Success Manager - Risk Management - SaaS (Hybrid)

Claims Consultant, Group Claims - CBUS

CSA

Membership Manager

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