In-Demand Liaison officer Jobs in Hinchinbrook Nsw

Customer Liaison Officer
CDC NSW —Seven Hills NSW
- Full-time
- Customer service
- Communication skills
Senior Customer Enquiry Officer
Transport For NSW —Parramatta NSW
- $111,560 - $117,737 a year
- Full-time
- Customer service
- Research
- Analysis skills
9d
Safety and Compliance Officer
Cobra Waste Solutions —Yennora NSW
- $90,000 - $105,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick Apply
14d
Medical Liaison Officer (MLO) or a GP Sales Representative
Pacific Care —Castle Hill NSW
- $35 - $60 an hour
- Part-time
- CRM software
- Microsoft Office
- Databases
Quick Apply
9d
Child Safety Officer
Young Academics —Homebush West NSW
- Experience working with children
- Communication skills
Quick Apply
Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Trainee - Unaccredited Position
NSW Health —Kingswood NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Hospital experience
Advanced Trainee
NSW Health —Kingswood NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Hospital experience
WHS Coordinator
El Jannah HQ —Sydney Olympic Park NSW
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Hospitality
- CPR Certification
- Microsoft Office
Quick Apply
5d
Club Experience Officer South Pacific & Philippines
Rotary International —Norwest Business Park NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Relocation assistance
- Employee assistance program
Quick Apply
Quality Assurance Officer
IXOM —Kings Park NSW
- Full-time
- Employee assistance program
10d
Career Medical Officer Plastic Surgery
NSW Health —Kingswood NSW
- $139,187 - $207,388 a year
- Full-time
- Medicine
- Patient care
- Communication skills
Customer Care Centre Co-ordinator
Invocare —Rhodes NSW
- Full-time
- Bilingual
- Customer service
- Microsoft Office
Qualified Teacher - Holiday Camp Leadership Role
Code Camp Ltd —Jannali NSW
- $40 an hour
- Public holidays
- Education
- First Aid Certification
- Leadership
2d

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Customer Liaison Officer

CDC NSW -
Seven Hills NSW

Apply Now

Job Details

Permanent | Full-time

Qualifications

Customer service
Communication skills

Full Job Description

Make a real impact on the ground supporting customers when it matters most
Fast paced, varied role across the Sydney bus network no two days the same
Stable industry, supportive team and genuine career opportunities

Be the calm, capable presence customers and operational teams rely on when services don’t go to plan.

This is not a desk-based customer service role. You will work across the Sydney bus network, responding to disruptions, supporting customers, investigating service issues and providing operational teams with timely, practical information from the ground.

No two days will look the same. One day you may be assisting customers during a major disruption; the next, investigating a complaint, monitoring activity at a busy interchange or supporting safer passenger behaviour.

About CDC NSW

ComfortDelGro Corporation Australia (CDC) is one of Australia’s leading transport providers and the largest private bus operator in NSW.

Our services connect communities every day, and our people are central to delivering a safe, reliable and positive experience for our customers.

As part of an international transport group operating across seven countries, CDC offers the stability of an established organisation together with genuine opportunities to develop your career.

The Opportunity

As a Customer Liaison Officer, you will be a key link between customers, drivers, depot teams and the Operations Control Centre.

Working independently across bus stops, schools, interchanges and other key network locations, you will identify issues, respond to changing situations and help ensure customers receive clear, accurate and timely support.

Your observations and feedback will also help inform operational decisions, resolve complaints and improve the way our services are delivered.

What You’ll Be Responsible For

Supporting customers during service disruptions, planned changes and major events
Providing a visible and reassuring presence across the bus network
Responding to customer and driver concerns requiring immediate attention
Working closely with the Operations Control Centre and depot teams
Providing timely information from the field to support operational decisions
Investigating customer complaints, incidents and service-related concerns
Identifying safety risks and promoting appropriate passenger behaviour
Undertaking fare-compliance and revenue-protection activities following training
Preparing clear, accurate daily reports and investigation findings
Identifying recurring issues and contributing to practical service improvements

About You

You are observant, composed and comfortable taking responsibility in situations where there may not be an immediate or straightforward solution.

You know how to communicate with a wide range of people, including customers who may be frustrated or distressed. You can be empathetic while remaining professional, confident and clear about expectations.

You will bring:

Experience in customer service, transport, community-facing operations, compliance, security, field services or a similarly fast-moving environment
Confidence managing complaints, conflict or challenging behaviour
Sound judgement and the ability to remain calm under pressure
Strong verbal communication and professional report-writing skills
The ability to work independently, take initiative and manage changing priorities
A practical, solutions-focused approach to resolving issues
Strong attention to detail and the ability to record information accurately
An understanding of Sydney’s public transport network, or the ability to learn it quickly

Why Join CDC NSW?

This is an opportunity to move beyond traditional customer service and take on a varied field-based role where your decisions, observations and actions can make an immediate difference.

You will benefit from:

A varied role across the Sydney bus network
The autonomy to manage situations and take ownership of outcomes
A supportive operational and customer-experience team
A stable role within an essential-services industry
Training, development and genuine career opportunities
The opportunity to improve the experience of customers and communities across Sydney

If you are confident working with people, think clearly under pressure and want a role with purpose, variety and responsibility, we would like to hear from you.

Apply now to join CDC NSW.

CDC NSW is an equal-opportunity employer. We celebrate diversity and are committed to providing an inclusive workplace where everyone is respected and supported.

Apply Now

Refine Your Search

liaison officer jobs in hinchinbrook nsw

Customer Liaison Officer

Senior Customer Enquiry Officer

Safety and Compliance Officer

Medical Liaison Officer (MLO) or a GP Sales Representative

Child Safety Officer

Customer Support & Administration Officer - Allied Health Practice

Trainee - Unaccredited Position

Advanced Trainee

WHS Coordinator

Club Experience Officer South Pacific & Philippines

Quality Assurance Officer

Career Medical Officer Plastic Surgery

Customer Care Centre Co-ordinator

Qualified Teacher - Holiday Camp Leadership Role

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