About El Jannah
Since 1998, El Jannah has been serving up legendary charcoal chicken with heart. More than two decades on, our bold flavours, generous portions and energetic restaurants continue to create memorable experiences that guests love across Australia. We're one of the fastest-growing restaurant brands in the country, with new stores opening and new markets opening up all the time. Our people are the heart of that growth, and there's never been a better time to be part of it.
About the Role
This is a hands-on WHS role for someone who wants to build real expertise in a fast-paced, multi-site operational environment. As our WHS Officer, you'll support the delivery and continuous improvement of workplace health and safety outcomes across El Jannah's restaurant and support operations. Reporting to the WHS Manager, you'll lead return-to-work coordination and injury management, support day-to-day safety activities including hazard identification, risk assessments, and incident management, and contribute to the ongoing rollout and administration of our WHS management systems. You'll be a visible, approachable presence for frontline restaurant teams, working closely with operational leaders to keep our people safe and our restaurants compliant. If you're curious, hands-on, and looking for a role where you can develop into a trusted WHS advisor, this is a great place to do it.
What You'll Be Doing
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Leading the coordination of return-to-work plans in collaboration with injured workers, restaurant managers, treating practitioners, and insurers
- Acting as the key liaison with workers' compensation insurers, managing claims progression and associated correspondence
- Supporting and participating in incident investigations across restaurant operations, identifying root causes and practical preventative controls
- Assisting with restaurant-level risk assessments and the development of control measures
- Contributing to compliance monitoring against WHS legislation, internal policies, and operational safety standards
- Supporting the administration and optimisation of WHS management systems including incident reporting, injury management, and compliance tracking
- Maintaining accurate and up-to-date WHS documentation including policies, procedures, and SOPs relevant to restaurant environments
- Supporting the delivery of WHS inductions and training programs for restaurant employees
- Contributing to safety awareness initiatives and campaigns across the network
- Acting as a visible and approachable WHS contact for frontline restaurant teams, promoting a positive safety culture
What We're Looking For
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Minimum 1 to 2 years of experience in a WHS or injury management role
- Demonstrated experience in workers' compensation, return-to-work coordination, or injury management
- Background in hospitality, restaurant, or fast-food environments is advantageous
- Working knowledge of WHS legislation and standards
- Certificate IV in Work Health and Safety desirable
- Return to Work Coordinator training desirable
- First Aid and CPR certification mandatory
- Proficient in Microsoft Office with willingness to learn WHS systems and software
- Strong attention to detail and a structured approach to work
- Excellent communication and interpersonal skills, especially when supporting injured workers through their recovery
- Proactive, curious, and eager to grow your WHS capability
- Graduates with relevant placement or internship experience in WHS or injury management are encouraged to apply
Why Join El Jannah
A real environment to build your WHS career. You'll work across a fast-paced, growing, multi-site restaurant network with genuine variety in your week. From injury management to field inspections to safety training, no two days look the same.
A role with real impact. The work you do keeps our people safe and our restaurants running properly. That matters, and you'll feel it.
A supportive team behind you. You'll be backed by an experienced WHS Manager and work closely with HR, Operations, and restaurant leaders across the network. You won't be thrown in the deep end without support.
A brand worth being proud of. El Jannah has a fiercely loyal guest base and a culture your colleagues will genuinely enjoy being part of. When guests return week after week, that means something.
Competitive pay. Salary commensurate with experience.
El Jannah is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Apply now and bring your next chapter to life with El Jannah.
Please visit our company website for more information
