In-Demand Client services Jobs in Hervey Bay, Qld

Client Liaison
Ozcare —Hervey Bay QLD
- $39.21 - $42.43 an hour
- Part-time
- Customer service
- Administrative experience
- Data entry
- Health insurance
- Annual leave
7d
Administration Assistant
Wolfpack Print —Hervey Bay QLD
- Urgently hiring
- Administrative experience
- QuickBooks
- Office experience
Casual Cleaners - Hervey Bay
Austral Facility Services —Hervey Bay QLD
- From $33.85 an hour
- Full-time
- Cleaning
- In-person
- Communication skills
- On-the-job training
- Employee discount
Quick Apply
14d
Security Officer
Nexar Group Pty Ltd —Hervey Bay QLD
- $28.42 - $67.00 an hour
- Part-time
- Supervising experience
- First Aid Certification
- Computer skills
Quick Apply
Occupational Therapist & Speech Therapist & Behaviour Support Practitioner & Physiotherapist
SHY Rehab —Hervey Bay QLD
- $80,000 - $120,000 a year
- Part-time
- Clinic
- In-person
- Communication skills
Quick Apply
Employer Engagement Officer
CPL - Choice, Passion, Life —Hervey Bay QLD
- Full-time
- Employee assistance program
Quick Apply
Support Worker (Scarness, QLD)
The CareSide —Scarness QLD
- $40.93 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Travel reimbursement
Home Care Worker
Silverchain —Hervey Bay QLD
- $41.08 an hour
- Part-time
- Remote
- First Aid Certification
Quick Apply
Site and Project Engineers
Shadforth —Hervey Bay QLD
- Full-time
- Construction experience
- Leadership
- Communication skills
- Fuel card
Quick Apply
Home Care Worker
Churches of Christ —Hervey Bay QLD
- Up to $18,549 a year
- Annual leave
- Employee assistance program
11d
Community Engagement Officer - Foster & Kinship Care (Fraser Coast)
Central Queensland Indigenous Development Inc. —Hervey Bay QLD
- $77,491.73 - $83,013.66 a year
- Full-time
- Hybrid work
- CPR Certification
- Microsoft Office
- First Aid Certification
Quick Apply
Disability Support Workers - Hervey Bay
Carehero —Hervey Bay QLD
- Day shift
- First Aid Certification
- Communication skills
Trade Assistant
Dormakaba Group —Hervey Bay QLD
- Full-time
- Customer service
- Forklift
- Power tools
12d
Civil | Structures Inspectors | Surveillance Officers - Fraser Coast
GHD —Hervey Bay QLD
- Microsoft Word
- Computer skills
- Construction experience
Graphic Designer (Print & Signage)
Wolfpack Print —Hervey Bay QLD
- Overtime
- Communication skills
Gambling Help Counsellor and Educator
UnitingCare —Pialba QLD
- 8 hour shift
- No degree
- Health insurance
- Parental leave
Desktop Support Officer
Axiom Technologies —Torbanlea QLD
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Personal Carer Domestic
BlueCare —Torquay QLD
- Part-time
- Travel reimbursement
- Health insurance
7d
Personal Carer
BlueCare —Torquay QLD
- Part-time
- Care plans
- Travel reimbursement
- Health insurance
Cleaner (part-time)
SKG Services Pty Ltd —Urangan QLD
- $26.44 - $43.56 an hour
- Part-time
- Cleaning
- In-person
Quick Apply
6d

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Client Liaison

Ozcare -
Hervey Bay QLD

Apply Now

Job Details

Permanent | Part-time
$39.21 - $42.43 an hour
7 days ago

Benefits

Health insurance
Annual leave
Employee assistance program
Salary packaging
Insurance services

Qualifications

Customer service
Intake
Certificate IV
Certificate III
Administrative experience
Data entry
Computer skills
Communication skills
Time management
Mobile devices

Full Job Description

At Ozcare, we're committed to helping older Australians live independently and confidently in their own homes. We are currently seeking a compassionate and customer-focused Client Liaison Officer to join our Hervey Bay Aged Care at Home team in a permanent part-time capacity.

As the primary point of contact for many of our clients and their families, you will play a vital role in ensuring older Australians receive the services, support and care they need to continue living well at home.

About the Role

Reporting to the Care Partnering Lead, you will be responsible for coordinating client care and providing exceptional service throughout the client journey. You will support new and existing clients through intake, assessment, care planning, service coordination and ongoing reviews, helping to deliver a seamless and positive care experience.

Key Responsibilities

Conduct client intake conversations, telephone assessments and service enquiries
Assist with care planning, reviews and ongoing evaluation of client needs
Coordinate and schedule services to support continuity of care
Act as the primary contact for client, family and representative enquiries
Build and maintain strong relationships with clients, families and internal stakeholders
Monitor service delivery and identify changing client needs or risks
Maintain accurate records, documentation and system updates
Support onboarding processes for new clients
Contribute to quality improvement initiatives and service excellence
Ensure compliance with organisational policies, aged care standards and program requirements

About You

You are a caring and organised professional who enjoys building relationships and making a positive difference in people's lives. You thrive in a fast-paced environment, demonstrate strong attention to detail and are passionate about delivering excellent customer service.

If you have a cert 3 or 4 individual support ageing - we encourage you to apply to apply

To be successful in this role, you will have:

Experience in customer service, administration, community services or aged care
Strong interpersonal, verbal and written communication skills
The ability to build rapport and establish trust with a diverse range of clients
Excellent organisational and time management skills
Strong computer literacy and data entry skills
The ability to work both independently and collaboratively within a team
Sound problem-solving skills and a proactive approach
An understanding of community-based care services and referral pathways will be highly regarded

What We Offer

When you join Ozcare, you'll become part of an organisation that truly values its people and the important work they do every day.

Benefits include:

$39.21 - $42.43 per hour (dependent on experience)
5 weeks annual leave plus 14% leave loading
Optional salary packaging up to $15,900, Novated Leases + $2,650 Meal Entertainment Card
Private Health Insurance discounts
Uniform and laundry allowance
Employee Assistance Program
Ongoing learning, development and support
The opportunity to make a meaningful impact in your local community

Requirements

Current National Police Check (with validity in the past three years)
Strong computer and mobile device skills
Vaccination against Influenza and COVID-19 is strongly recommended
Candidates with prior experience in a similar or identical role are highly desirable

Why Ozcare?

At Ozcare, our people are at the heart of everything we do. We are proud to support older Australians to live independently, safely and with dignity in their own homes. If you're passionate about delivering outstanding client care and want to work for an organisation that values compassion, respect, integrity and empathy, we'd love to hear from you.

Welcoming All

Ozcare is committed to creating a diverse, inclusive and supportive workplace. We welcome applications from people of all backgrounds, cultures, identities and experiences. We strongly encourage First Nations peoples to apply.

Job details

Pay type

Hourly

Apply Now

Refine Your Search

client services jobs in hervey bay, qld

Client Liaison

Administration Assistant

Casual Cleaners - Hervey Bay

Security Officer

Occupational Therapist & Speech Therapist & Behaviour Support Practitioner & Physiotherapist

Employer Engagement Officer

Support Worker (Scarness, QLD)

Home Care Worker

Site and Project Engineers

Home Care Worker

Community Engagement Officer - Foster & Kinship Care (Fraser Coast)

Disability Support Workers - Hervey Bay

Trade Assistant

Civil | Structures Inspectors | Surveillance Officers - Fraser Coast

Graphic Designer (Print & Signage)

Gambling Help Counsellor and Educator

Desktop Support Officer

Personal Carer Domestic

Personal Carer

Cleaner (part-time)

I want to receive the latest job alert for client services in hervey bay, qld

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