In-Demand Menu monitor Jobs in Heidelberg Vic

Front of House Team Leader (Guest Experience & Sales)
Hecho En Mexico Altona Pty Ltd —Altona VIC
- $28.31 - $36.00 an hour
- Overtime
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee discount
Quick Apply
Section Waiter / Senior Waiter
SAN LORENZO RESTAURANT —Scoresby VIC
- $27 - $33 an hour
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Free food
Quick Apply
10d
Kitchen all rounder
Taiwan Village —Melbourne VIC
- $26.44 - $49.97 an hour
- Part-time
- Customer service
- In-person
- Kitchen
Quick Apply
12d
Baker
Pane e Pizzico Pty Ltd —Essendon VIC
- From $79,423 a year
- Weekend availability
- Customer service
- Bakery
- In-person
Quick Apply
Pizza Chef
4 Corners Taylor’s Lakes —Taylors Lakes VIC
- $57,228.32 - $86,242.71 a year
- Weekend availability
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Bartender
The Commons —Melbourne VIC
- Customer service
- Café
- Communication skills
Quick Apply
Cook for Japanese Restaurant
Hikari Life —Brunswick VIC
- $80,000 - $90,000 a year
- Weekend availability
- Culinary experience
- Cooking
- In-person
- Employee discount
- Free food
Quick Apply
10d
Sommelier
1 Hotel Melbourne —Docklands VIC
- $80,000 - $85,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- In-person
- Parental leave
- Employee discount
Quick Apply
Cook (ANZSCO 351411)
Charlie Bit Me —Docklands VIC
- $79,423 - $82,000 a year
- Part-time
- Cooking
- In-person
- Café
- Professional development assistance
- Free food
Quick Apply
1d
Cook
Soaz 22 QST Pty Ltd —Melbourne VIC
- $81,000 a year
- Full-time
- Cooking
- In-person
- Restaurant
Quick Apply
Cook / Food Service Assistant (FSA)
Vermont Aged Care —Vermont VIC
- $29 - $33 an hour
- Weekend availability
- Hospitality
- In-person
- Communication skills
Quick Apply
3d
Chef de Partie - Warabi (Casual)
Marriott International, Inc —Melbourne VIC
- Part-time
- Culinary experience
- Kitchen
- Kitchen experience
- Referral program
Sommelier
Circl Winehouse —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick Apply
Hospitality All Rounders
Compass Group Australia —Tullamarine VIC
- $27.09 an hour
- Full-time
- Travel reimbursement
4d
Stores Attendant
Compass Group Australia —Tullamarine VIC
- $27.09 an hour
- Part-time
- Travel reimbursement
2d
Dietitian I Footscray Hospital
Compass Group Australia —Footscray VIC
- Part-time
- Hospital experience
- Parental leave
8d
Kitchen Hand - Northern Hospital
ISS —Melbourne VIC
- Weekend availability
- Hospitality
- Management
- Culinary experience
11d
Cook
jp bhaliya pty ltd —Fitzroy VIC
- $75,000 - $85,000 a year
- Full-time
- Management
- Culinary experience
- Organisational skills
Quick Apply
Cook
Frank's Ristorante —Essendon North VIC
- $80,000 - $85,000 a year
- Weekend availability
- Culinary experience
- Cooking
- Organisational skills
Quick Apply
WHS Manager (Work, Health, Safety Manager)
Mayflower —Brighton East VIC
- Full-time
- Nursing
- Management
- Analysis skills
- COVID-19 protective measures
- Parental leave

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menu monitor jobs near heidelberg vic

Front of House Team Leader (Guest Experience & Sales)

Hecho En Mexico Altona Pty Ltd
Altona VIC

Quick Apply

Job Details

Part-time
$28.31 - $36.00 an hour

Benefits

Annual leave
Employee discount
Free food
Free drinks

Qualifications

Hospitality
Sales
Customer service
Upselling
Communication skills

Full Job Description

Job TitleFront of House Team Leader (Guest Experience & Sales)

Location: Hecho En Mexico Altona, VIC
Employment Type: Permanent Part-Time
Salary: $60,000 – $65,000 per annum (pro-rata) + Superannuation
Roster: Friday to Sunday (essential) plus two weekdays (approximately 15–37 hours per week)

About Us

Hecho En Mexico Altona is one of Melbourne's busiest and highest-rated Mexican restaurants, committed to delivering exceptional food, outstanding customer service, and memorable dining experiences. We are looking for an energetic and customer-focused leader who thrives in a fast-paced environment and enjoys motivating others to achieve outstanding results.

About the Role

We are seeking an enthusiastic Front of House Team Leader (Guest Experience & Sales) to become the face of our restaurant.

This is a hands-on leadership role where you will be responsible for creating exceptional guest experiences, supporting and motivating our Front of House team, driving sales through upselling, and ensuring smooth day-to-day restaurant operations.

The ideal candidate will come from a retail or customer service background, has a passion for people, enjoys sales, and naturally builds relationships with customers and team members alike.

Key Responsibilities:

Welcome and host guests with a warm, professional and energetic attitude.
Be the first point of contact for Front of House staff during each shift.
Lead, coach and motivate the Front of House team to consistently deliver exceptional customer service.
Drive upselling initiatives including beverages, desserts and promotional menu items.
Ensure every customer receives a memorable dining experience.
Resolve customer enquiries and complaints professionally.
Monitor restaurant presentation, cleanliness and service standards.
Assist with staff training, onboarding and ongoing coaching.
Coordinate seating arrangements and manage customer flow.
Work closely with the kitchen team to ensure efficient service.
Monitor team performance and encourage continuous improvement.
Support restaurant management with daily operations and shift leadership.

About You

We're looking for someone who has:

Previous experience in retail, hospitality or customer-facing leadership.
A natural ability to engage with customers.
Excellent communication and interpersonal skills.
Strong sales and upselling ability.
A cheerful, energetic and positive personality.
Confidence leading and motivating a team.
Outstanding problem-solving skills.
Excellent organisation and attention to detail.
Availability to work every Friday, Saturday and Sunday, plus two weekdays.
Flexibility to work evenings and public holidays when required.

What Success Looks Like

You'll be successful in this role if you can:

Deliver exceptional customer experiences.
Increase average customer spend through effective upselling.
Inspire and motivate the Front of House team.
Maintain outstanding service standards.
Build lasting relationships with regular customers.
Create a positive workplace culture.
Lead by example every shift.

Employee Benefits

At Hecho En Mexico Altona, we believe great people deserve great rewards.

Competitive salary package of $60,000–$65,000 + Super (pro-rata for part-time employment).
Monthly Employee of the Month and Best Uniform cash awards, plus incentives for generating genuine 5-star Google reviews.
Complimentary staff meal and soft drink on every shift.
Christmas bonuses, gift cards and additional performance rewards throughout the year.
Performance-based bonuses, overtime, applicable penalty rates and Time Off in Lieu (where applicable).
Access to premium Leadership and Sales Mastery training programs valued at approximately $5,500 for eligible employees.
Genuine career progression opportunities within a supportive, high-performing team that recognises and rewards excellence.

Employment Conditions

This role is employed under the Hospitality Industry (General) Award 2020 or any applicable workplace agreement.

In accordance with the Fair Work Act 2009, the successful applicant will receive:

A permanent part-time employment contract with guaranteed minimum weekly hours.
Superannuation paid in accordance with current legislation.
Annual leave and personal/carer's leave entitlements on a pro-rata basis.
Applicable penalty rates for weekends and public holidays where required under the Award.
Overtime payments where applicable.
Meal and rest breaks in accordance with the Award.
A safe workplace and appropriate training.
A roster provided in advance with any changes made in accordance with Fair Work requirements.

Why Join Us?

If you enjoy leading people, love creating unforgettable customer experiences, have a passion for sales, and want to build your career with one of Melbourne's leading Mexican restaurants, we'd love to hear from you.

Apply now and become the leader who helps create exceptional experiences for both our guests and our team.

Pay: $28.31 – $36.00 per hour

Benefits:

Employee discount
Free drinks
Free food

Work Location: In person

Quick Apply

Refine Your Search

menu monitor jobs in heidelberg vic

Front of House Team Leader (Guest Experience & Sales)

Section Waiter / Senior Waiter

Kitchen all rounder

Baker

Pizza Chef

Bartender

Cook for Japanese Restaurant

Sommelier

Cook (ANZSCO 351411)

Cook

Cook / Food Service Assistant (FSA)

Chef de Partie - Warabi (Casual)

Sommelier

Hospitality All Rounders

Stores Attendant

Dietitian I Footscray Hospital

Kitchen Hand - Northern Hospital

Cook

Cook

WHS Manager (Work, Health, Safety Manager)

I want to receive the latest job alert for menu monitor in heidelberg vic

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