In-Demand Service coordinator Jobs in Haymarket, Nsw

Service Coordinator Configuration, Capacity and Availability
AC3 —Sydney NSW
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Communication skills
- Analytics
Quick Apply
Housekeeping Supervisors & Office Coordinators - Hilton Sydney CBD
silk —Sydney NSW
- Part-time
- Hospitality
- Management
- Office
- Paid training
Quick Apply
Customer Service Coordinator
UniLodge Australia Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Parental leave
Service Coordinator
All Aussie Fire —Sydney NSW
- Full-time
- Microsoft Office
- Communication skills
- Time management
Quick Apply
CASUAL SUPPORT WORKER – NDIS COMPLEX MENTAL HEALTH
My Slice of Life Transport and Services —Sydney NSW
- $36.81 - $38.81 an hour
- Weekend availability
- CPR Certification
- Medication administration
- Administrative experience
Quick Apply
Housekeeping Supervisor- Novotel Sydney International Airport
Ozone Hospitality —Sydney NSW
- $27.97 - $66.26 an hour
- Part-time
- Supervising experience
- Leadership
- Communication skills
Quick Apply
Infant Hearing Screener
Western Sydney Local Health District —Sydney NSW
- $33.76 - $35.05 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
5d
Guest Experience Coordinator
Guzman y Gomez —Surry Hills NSW
- $37.50 an hour
- Urgently hiring
- Communication skills
Quick Apply
10d
Service Transition Coordinator
Scope (Aust) —Kingsgrove NSW
- $15,900 a year
- Full-time
- Organisational skills
- Communication skills
- Fuel discount
Operations Manager
Empowered Living Care PTY LTD —Caringbah NSW
- $130,000 - $150,000 a year
- Full-time
- Management
- Human resources
- In-person
Quick Apply
Co-ordinator
Infinity Hospitality —Sydney NSW
- $27 - $30 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
7d
Customer Service Representative
WORKAHUB PTY LTD —Taren Point NSW
- $70,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick Apply
9d
Housekeeping Coordinator
AccorHotel —Sydney NSW
- $29.45 an hour
- Weekend availability
- Communication skills
- Time management
Quick Apply
Membership Services - Member Events and Experience Coordinator
Venues NSW —Moore Park NSW
- Full-time
- Communication skills
Quick Apply
Operations Coordinator
RWDI —Woolloomooloo NSW
- $77,600 - $97,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
Project Coordinator
Standards Australia —Sydney NSW
- Full-time
- Organisational skills
- Agile
- Communication skills
Quick Apply
Client Services Coordinator, Integro
Wiley —Sydney NSW
- Full-time
- CRM software
- Customer service
- Microsoft Office
Branch Services Coordinator
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
8d
Activities Coordinator
St Vincent de Paul Society —Woolloomooloo NSW
- $46.70 - $50.24 an hour
- Part-time
- Organisational skills
- Time management
- Parental leave
- Employee assistance program
8d
Area Coordinator
City of Sydney —Sydney NSW
- $155,826 a year
- Full-time
- Parental leave
- Employee assistance program
2d

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Service Coordinator Configuration, Capacity and Availability

AC3 -
Sydney NSW

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Qualifications

ITIL Foundation
ITIL Certification
Microsoft Excel
IT service management
ITIL
ServiceNow
Communication skills
Analytics

Full Job Description

$70,000 - $75,000 + Super + 5% VR
50/50 Hybrid WFH
4th Best Place to Work in Australia

About AC3

At AC3, our purpose is simple: make technology real. We help organisations turn technology into practical outcomes that support customers, improve services and solve real operational problems.

We are practical, customer-focused and grounded in the AC3 Way: Work Wise, Work Humble and Work Honest.

The opportunity

We are looking for a hands-on Service Management Coordinator to support the day-to-day operation of Configuration, Capacity and Availability Management within a multi-provider SIAM environment.

This is a coordination role, not a practice ownership position. You will validate service data, maintain CMDB and reporting records, coordinate governance activities, follow up actions and escalate exceptions to SIAM leadership.

It is a strong next step for someone with 2-3 years of experience in IT service management, service operations, reporting or coordination who wants broader SIAM exposure and a role where accuracy, follow-through and clear communication matter.

What you will be doing

Maintain assigned CMDB records and support data quality across managed Configuration Items.
Run scheduled data checks, reconciliation activities and asset-class audits using agreed procedures.
Investigate discrepancies with service providers and operational teams, document evidence and track corrective actions.
Collect and consolidate capacity, utilisation and forecast data, maintaining thresholds, risks and action registers.
Compile service availability data and validate calculations against agreed service hours and exclusions.
Prepare Configuration, Capacity and Availability dashboards, monthly reports and governance packs.
Coordinate forums, agendas, minutes, reporting calendars and action registers.
Maintain process documentation, templates, evidence and operational work instructions.
Support CMDB health assessments, service reviews, assurance activities and approved reporting improvements.
Escalate critical discrepancies, disputed results, material risks and overdue provider obligations.

What you will bring

2-3 years of experience in IT service management, service operations, reporting or a similar coordination role.
Practical exposure to Configuration Management, CMDB administration, IT asset data or service reporting.
Experience coordinating meetings, action registers and recurring reporting activities.
Confidence investigating data inconsistencies and following issues through to resolution or escalation.
Intermediate to advanced Excel skills, including lookups, pivot tables and data reconciliation.
Working knowledge of ServiceNow or a comparable ITSM platform.
A sound understanding of ITIL practices and the importance of accurate, auditable service records.
Clear written and verbal communication, strong attention to detail and disciplined follow-through.
Australian citizenship and eligibility to obtain an Australian Government NV1 security clearance.

Highly regarded

Experience in a multi-provider or SIAM environment.
Exposure to Capacity or Availability Management reporting.
ServiceNow Reporting or Performance Analytics experience.
Experience supporting audits, assurance or compliance activities.
ITIL 4 Foundation, ServiceNow or SIAM Foundation certification.

Why this role is worth a look

Build practical breadth across three connected IT service management practices.
Develop your ServiceNow, CMDB, reporting and governance capability in a complex service environment.
Work with customers, providers and operational teams where accurate data supports real decisions.
Take a genuine step forward without being expected to own policy, strategy or the entire practice.
Join a team that values practical outcomes, clear communication and reliable follow-through.

The AC3 Way

We would love for you to experience the AC3 Way:

Work Wise - as one AC3, we put our combined skills to work to ensure we do more good, for much less. All in service of our customers and each other.

Work Humble - as a team, we bring our authentic selves to the world of tech. It is our down-to-earth, humble nature that makes us unique and easy to work with.

Work Honest - we are here to do an honest day's work, individually and as a team. We are constantly looking for opportunities to take the initiative and implement practical solutions.

Ready to make technology real?

Apply now with your CV and a short summary of your experience across CMDB, ITSM, service reporting or service coordination.

Quick Apply

Refine Your Search

service coordinator jobs in haymarket, nsw

Service Coordinator Configuration, Capacity and Availability

Housekeeping Supervisors & Office Coordinators - Hilton Sydney CBD

Customer Service Coordinator

Service Coordinator

CASUAL SUPPORT WORKER – NDIS COMPLEX MENTAL HEALTH

Housekeeping Supervisor- Novotel Sydney International Airport

Infant Hearing Screener

Guest Experience Coordinator

Service Transition Coordinator

Operations Manager

Co-ordinator

Customer Service Representative

Housekeeping Coordinator

Membership Services - Member Events and Experience Coordinator

Operations Coordinator

Project Coordinator

Client Services Coordinator, Integro

Branch Services Coordinator

Activities Coordinator

Area Coordinator

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