In-Demand Diversity and inclusion manager Jobs in Gosford, Nsw

Student Administration Officer Complaints
TAFE NSW —Gosford NSW
- $97,771 - $105,290 a year
- Full-time
8d
Assistant Manager - Gosford Youth Justice Community Office, Youth Justice
NSW Department of Communities and Justice —Gosford NSW
- $125,500 - $137,098 a year
- Full-time
- Social Work
- Employee assistance program
Manager Talent Acquisition
Department of Customer Service —Gosford NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Negotiation
1d
Aboriginal Throughcare Mentor, Frank Baxter Youth Justice Centre
NSW Department of Communities and Justice —Kariong NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Experience working with children
- Employee assistance program
13d
Assistant Manager: Ocean Beach Resort, Umina
NRMA Parks and Resorts —Umina Beach NSW
- Full-time
- Organisational skills
- Communication skills
- Resort
- Employee discount
- Gym membership
Quick Apply
Manager, Employer Supervision
Department of Customer Service —Gosford NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
5d
Deputy Service Manager - Nareen Gardens
Uniting —Bateau Bay NSW
- Full-time
- Management
- Referral program
Senior Manager Centre Of Excellence Digital
TAFE NSW —Gosford NSW
- $203,592 a year
- Full-time
- University
- AI
- Leadership
Office Manager
Estia Health —Norah Head NSW
- Full-time
- Computer skills
- Employee assistance program
5d
Resource Monitoring Officer
TAFE NSW —Gosford NSW
- $116,219 - $125,157 a year
- Temporary
- Customer service
- Business
12d
Policy Analyst
TAFE NSW —Gosford NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- Communication skills
Psychologist - Frank Baxter Youth Justice Centre, Youth Justice
NSW Department of Communities and Justice —Kariong NSW
- $79,592 - $118,316 a year
- Full-time
- Employee assistance program
2h
Human Centred Designer
TAFE NSW —Gosford NSW
- $168,598 a year
- Temporary
10h
Deputy Service Manager - Nareen Gardens
Uniting NSW.ACT —Bateau Bay NSW
- Up to $18,550 a month
- Full-time
- Management
- Referral program
Village Administrator
Keyton —Kincumber NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
19h
Course Quality & Self-Assurance Specialist
TAFE NSW —Gosford NSW
- $139,508 - $142,962 a year
- Part-time
4d
Ozmosis Assistant Store Manager: Bateau Bay
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Bateau Bay NSW
- Full-time
- Employee discount
NSW Rehabilitation Counsellor
Procare Group —Gosford NSW
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
11d
Supervisor
Stabilised Pavements of Australia Pty Limited —Somersby NSW
- Full-time
- Supervising experience
- Construction experience
Quick Apply
Club Manager
Fitness First —Central Coast NSW
- $100,000 a year
- Full-time
- Sales
- Budgeting
- Leadership
- Gym membership

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Student Administration Officer Complaints

TAFE NSW -
Gosford NSW

Apply Now

Job Details

Permanent | Full-time
$97,771 - $105,290 a year
8 days ago

Qualifications

Working with Children Check

Full Job Description

TAFE NSW Life-Changing Careers

Student Administration Officer Complaints

Location negotiable (subject to campus availability)

Permanent full-time position + Talent Pool

$110,972 – $119,506 salary package - includes base salary ($97,771 - $105,290), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

The Student Administration Officer Complaints is responsible for performing a range of customer support and administrative activities to support the implementation of best practice complaints management policy and processes, including reviews, responses, and escalation processes to optimise case management and resolutions. The role provides support and assistance in relation to complaints from domestic and international TAFE NSW students, community members, stakeholders, and members of the public, ensuring timely and effective case management and resolution outcomes.

This is a permanent full-time position, with the location negotiable subject to campus availability. In addition, this recruitment process will be used to establish a talent pool for upcoming Student Administration Officer Complaints opportunities that may arise.

About you

You have experience in coordinating the receipt, investigation, and response to customer complaints and feedback, and working with stakeholders to strengthen performance against legislative requirements and improve the customer experience.

You thrive in a high-volume environment, working with competing priorities and ensuring you meet service level agreements. You are confident working independently with limited guidance, making decisions using sound judgement and expertise, and escalating issues where required.

You have demonstrated ability to identify areas for continuous improvement to the provision of complaint services within business units, developing and supporting the implementation of associated templates, tools, systems, and processes.

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

Your current resume
A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Provide an example of a time when you had to work with multiple stakeholders to resolve a complaint. How did you balance their differing priorities while ensuring a positive outcome

A career of life-changing impact awaits you. Apply now!

Applications close: Sunday 6 September at 11.55pm AEST

Additional Information:

General recruitment and adjustment enquiries: Please contact Sarah Aitchison, Talent Acquisition Advisor via email at [email protected] or call 0435 078 206.

Role-specific enquiries: Please contact Cheyne Jones, Manager Complaints & Resolutions Branch via email at [email protected]

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.

Apply Now

Refine Your Search

diversity and inclusion manager jobs in gosford, nsw

Student Administration Officer Complaints

Assistant Manager - Gosford Youth Justice Community Office, Youth Justice

Manager Talent Acquisition

Aboriginal Throughcare Mentor, Frank Baxter Youth Justice Centre

Assistant Manager: Ocean Beach Resort, Umina

Manager, Employer Supervision

Deputy Service Manager - Nareen Gardens

Senior Manager Centre Of Excellence Digital

Office Manager

Resource Monitoring Officer

Policy Analyst

Psychologist - Frank Baxter Youth Justice Centre, Youth Justice

Human Centred Designer

Deputy Service Manager - Nareen Gardens

Village Administrator

Course Quality & Self-Assurance Specialist

Ozmosis Assistant Store Manager: Bateau Bay

NSW Rehabilitation Counsellor

Supervisor

Club Manager

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