In-Demand Support at home Jobs in Gold Coast, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Aged Care Worker
Right at Home Gold Coast —Gold Coast QLD
- From $43.24 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Care Assistant - Residential Care
Ozcare —Southport QLD
- $45.31 an hour
- First Aid Certification
- Computer skills
- Care plans
- Health insurance
- Employee assistance program
Aged Care Worker - Palm Beach
Right at Home Gold Coast —Gold Coast QLD
- From $43.24 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Pregnancy, Postpartum and Parenting Support Angel
Pregnancy, Postpartum and Parenting Network Australia —Gold Coast QLD
- From $40 an hour
- Childcare
- CPR Certification
- Management
Quick Apply
Community Support Assistant
Alzheimers QLD - Parent Entity - true —Gold Coast QLD
- $45.74 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Communication skills
- Travel reimbursement
Disability Support Worker
Heart Led Support —Gold Coast QLD
- $35 - $70 an hour
- Part-time
- Working with children
- First Aid Certification
- In-person
- Travel reimbursement
- Professional development assistance
Quick Apply
9d
OSHC Coordinator- Upper Coomera, QLD
The Extend Group —Upper Coomera QLD
- $45.46 an hour
- Monday to Friday
- Management
- Master's degree
- Bachelor's degree
- Paid training
Quick Apply
Room Leader - Surfers Paradise
Rise Early Learning Pty Ltd —Surfers Paradise QLD
- $76,000 - $80,000 a year
- Full-time
- Childcare
- First Aid Certification
- In-person
Quick Apply
Support Worker – Tamborine Mountain
Right at Home Gold Coast —Gold Coast QLD
- From $43.24 an hour
- First Aid Certification
- In-person
- Care plans
Quick Apply
Youth Worker. Part-Time/Casual
Life Without Barriers —Gold Coast QLD
- $38.65 - $48.31 an hour
- Part-time
- CPR Certification
- Working with children
- First Aid Certification
Lead Educator and Assistant Educator
Enrich Early Education —Southport QLD
- $33 - $40 an hour
- Part-time
- Working with children
- In-person
- Teaching
- Employee discount
- Professional development assistance
Quick Apply
7d
OSHC Coordinator Vacation Care- Upper Coomera, QLD
The Extend Group —Upper Coomera QLD
- $45.46 an hour
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Paid training
Quick Apply
Disability Support Worker - Mermaid Waters
Endeavour Foundation —Mermaid Waters QLD
- $34.75 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
12d
Support Worker – Scenic Rim
Right at Home Gold Coast —Gold Coast QLD
- From $43.24 an hour
- First Aid Certification
- In-person
- Communication skills
Quick Apply
12d
Disability Support Worker
Myassista —Gold Coast QLD
- From $43.23 an hour
- Part-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
9d
Support Worker
Endeavour Foundation —Labrador QLD
- $34.75 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
7d
Casual Support Worker
KOAHANII —Gold Coast QLD
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Room Attendant
Accor Apartments & Realty —Broadbeach QLD
- $25.85 - $38.78 an hour
- Part-time
- Hospitality
- Cleaning
- Resort
Personal Carer
BlueCare —Elanora QLD
- Part-time
- Care plans
- Travel reimbursement
- Health insurance

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support at home jobs near gold coast, qld

Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

support at home jobs in gold coast, qld

Customer Contact Officer

Aged Care Worker

Care Assistant - Residential Care

Aged Care Worker - Palm Beach

Pregnancy, Postpartum and Parenting Support Angel

Community Support Assistant

Disability Support Worker

OSHC Coordinator- Upper Coomera, QLD

Room Leader - Surfers Paradise

Support Worker – Tamborine Mountain

Youth Worker. Part-Time/Casual

Lead Educator and Assistant Educator

OSHC Coordinator Vacation Care- Upper Coomera, QLD

Disability Support Worker - Mermaid Waters

Support Worker – Scenic Rim

Disability Support Worker

Support Worker

Casual Support Worker

Room Attendant

Personal Carer

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