In-Demand Business services officer Jobs in Gold Coast, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Roster Support Officer - Expression of Interest
Queensland Government —Gold Coast QLD
- Temporary
- Customer service
- Microsoft Office
Lending Officer
Mortgage Ezy —Gold Coast QLD
- $75,000 - $100,000 a year
- Full-time
- Finance
- Organisational skills
- Financial services
Quick Apply
Administration Officer
Queensland Government —Gold Coast QLD
- Temporary
14d
Contracts and Procurement Officer
Veolia Environmental Services —Tugun QLD
- Contract
- Hybrid work
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
Coordinator, Admissions
Bond University —Robina QLD
- $99,108.89 a year
- Full-time
- Administrative experience
- University
- Communication skills
- Free parking
- Work from home
5d
Client Services Officer
United Disability Care —Robina QLD
- From $80,006.68 a year
- Full-time
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
19h
Supply Officer
RACV —Gold Coast QLD
- Part-time
- Hospitality
- Heavy lifting
- Forklift
- Employee discount
12d
Business Trainee
East Coast Apprenticeships —Molendinar QLD
- Microsoft Office
- Administrative experience
- Computer skills
- Employee assistance program
Quick Apply
Senior Research Development Officer
Griffith University —Southport QLD
- $117,579 - $132,273 a year
- Full-time
- Hybrid work
- Management
- Doctoral degree
- Research
- Work from home
- Parental leave
Quick Apply
10d
Procurement Officer
Rosebel Gold Mines N.V. —Gold Coast QLD
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- ERP systems
Quick Apply
3d
Development Officer
The Southport School —Southport QLD
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
10d
Field Research Officer - QLD - Gold Coast
Roy Morgan —Gold Coast QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Academic Support Officer
Griffith University —Southport QLD
- $82,415 - $92,456 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- University
- Parental leave
Quick Apply
4d
Accounts & Client Support Officer
Sparrow Insurance —West Burleigh QLD
- From $70,000 a year
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
5d
Safety and Permit Officer
Veolia Environmental Services —Tugun QLD
- Parental leave
- Employee assistance program
Client Service Officer
HUB24 —Gold Coast QLD
- Full-time
- Communication skills
- Time management
Store Services and Compliance Officer
Woolworths Metro —Mermaid Beach QLD
- Full-time
- Parental leave
13d
Schools Liaison Officer
Queensland Government —Gold Coast QLD
- Full-time
- Databases
- Communication skills
4d
Group Fleet Controller
Buildsafe —Arundel QLD
- Full-time
- Employee assistance program
- Gym membership
Quick Apply

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

business services officer jobs in gold coast, qld

Customer Contact Officer

Roster Support Officer - Expression of Interest

Lending Officer

Administration Officer

Contracts and Procurement Officer

Coordinator, Admissions

Client Services Officer

Supply Officer

Business Trainee

Senior Research Development Officer

Procurement Officer

Development Officer

Field Research Officer - QLD - Gold Coast

Academic Support Officer

Accounts & Client Support Officer

Safety and Permit Officer

Client Service Officer

Store Services and Compliance Officer

Schools Liaison Officer

Group Fleet Controller

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