In-Demand Customer service officer Jobs in Glenvale Vic

Business Services Officer
SEAGA Group Australia Pty. Ltd. —Campbellfield VIC
- $55,000 - $70,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Opportunities for advancement
Quick Apply
Customer Service Officer
Criterion Industries —Epping VIC
- $60,000 - $70,000 a year
- Full-time
- Remote
- Customer service
- Business development
- Construction experience
- On-the-job training
- Employee assistance program
Administration Officer
Aeralife —Epping VIC
- Full-time
- Customer service
- Microsoft Office
- Databases
- Employee assistance program
- Employee discount
Field Research Officer - VIC - Melbourne
Roy Morgan —Craigieburn VIC
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Junior ICT Support Officer
Plenty Valley Christian College —Doreen VIC
- Full-time
- No degree
- Communication skills
Quick Apply
9d
Patient Services Officer - HC - Practice Support
Advara HeartCare —Bundoora VIC
- Full-time
- Customer service
- Clinic
- Patient care
- Parental leave

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Business Services Officer

SEAGA Group Australia Pty. Ltd.
Campbellfield VIC

Quick Apply

Job Details

Full-time
$55,000 - $70,000 a year

Benefits

Opportunities for advancement

Qualifications

Sales
Customer service
ERP systems
Administrative experience
Bachelor's degree
Organisational skills
Communication skills

Full Job Description

About the business
Seaga Group is a distribution business established for over 35 years. We take a partnership approach, applying in-depth knowledge and experience to deliver technology driven customised solutions. Our product range is extensive and diverse, characterised by consistent supply of high quality, trusted industry brands.

Key Features:
- Young and energetic team
- Technology driven
- Opportunity for career advancement

The Position:
We are currently seeking a self-motivated individual who is eager to take a step towards business management. The role will begin with a strong focus on customer service and business development, but it is designed to provide exposure across all key aspects of running a business. The successful candidate will build a solid foundation for future progression and have the opportunity to grow into an integral member of the management team.

Job Tasks and Responsibilities:

Manage and maintain existing customer base covering all aspects of an internal customer service role
Build relationships with existing Key Account customers and other distribution partners to grow the overall business.
Manage daily transactions for customers ensuring accurate and timely input from Sales Orders to Invoices and credit memos where relevant
Monitor customer back orders with appropriate communication to customers
Constantly absorbing market intelligence and voice of customers, knowledgeable of latest industry developments and stay up-to-date on competitors
Support the team with major customer monthly consumable requirements
Build a thorough understanding of the product base of the business such that customers can rely on your knowledge
Develop deep expertise in our full product and equipment portfolio, becoming a go-to resource for customers by providing technical advice, practical solutions, and hands-on demonstrations where required
Identify and pursue opportunities to grow the business within the existing customer database
Manage our ERP system to a level that ensures all key stakeholders (customers, suppliers and shareholders) get the service and accurate information required

Required Skills / Competencies:

University degree (all disciplines welcome; a background in Business, Engineering, or Textile Design is highly regarded).
Outstanding verbal and written communication skills. Must be confident and professional when engaging with customers via phone and email, able to handle enquiries, resolve issues and build strong long-term relationships.
Previous experience in sales or customer service within the packaging, industrial and/or manufacturing sector is a strong advantage.
Previous experience in data processing or business administration is a plus.
Strong attention to detail with the ability to maintain accuracy.
Excellent organisational skills with emphasis on priorities and goal setting
Ability to collaborate effectively in a team environment.
Strong desire to get involved in the sales aspect of business
Deal with complex concepts comfortably and effectively copes with change

Job Type: Full-time

Pay: $55,000.00 – $70,000.00 per year

Experience:

Business or Finance: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service officer jobs in glenvale vic

Business Services Officer

Customer Service Officer

Administration Officer

Field Research Officer - VIC - Melbourne

Junior ICT Support Officer

Patient Services Officer - HC - Practice Support

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