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Branch Performance Manager - Frankston

SIXT Australia - VIC & SA -
Frankston VIC

Quick Apply

Job Details

Full-time

Benefits

Employee discount

Qualifications

Sales
Driver Licence
Organisational skills
Leadership

Full Job Description

Branch Performance Supervisor

SIXT Australia

At SIXT Australia, we're redefining what premium mobility looks like.

Backed 100% by the NRMA, SIXT combines global expertise with the strength and trust of one of Australia's most recognised brands. With a modern fleet, premium locations, and high-performing teams, we deliver more than just vehicle rentals — we create exceptional customer experiences driven by performance, service, and operational excellence.

We operate in a fast-paced, performance-driven environment where accountability, customer focus, and strong commercial results go hand in hand.

We are currently seeking a driven and hands-on Branch Performance Supervisor to lead one of our locations and drive outstanding results through strong frontline leadership, operational excellence, and a high-performing team culture.

About the Role

As Branch Performance Supervisor, you will take full ownership of branch performance across sales, customer experience, fleet presentation, operations, and team leadership.

This is a hands-on leadership role where you will lead from the front, support day-to-day operations, coach your team to perform at a high level, and ensure every customer interaction reflects the premium SIXT experience.

You will play a key role in driving branch performance by balancing operational discipline with strong commercial awareness and customer service excellence.

Key Responsibilities

Drive branch sales performance and revenue growth through strong leadership, coaching, and customer engagement
Build and lead a high-performing team focused on accountability, ownership, and results
Create a strong sales culture by coaching team members to maximise every customer interaction
Deliver an exceptional customer experience across all touchpoints
Monitor and drive key branch KPIs across sales, utilisation, customer satisfaction, and operational performance
Ensure vehicles and branch facilities are maintained to premium presentation standards at all times
Oversee day-to-day branch operations with a strong focus on efficiency, consistency, and compliance
Manage customer concerns professionally and effectively to support long-term customer loyalty and retention
Support rostering, workflow management, and operational planning to maximise branch performance
Partner closely with your Area Performance Manager to deliver results across the 5 P's — People, Product, Processes, Premises, and Profit

About You

You are an energetic, customer-focused leader who thrives in a fast-paced, target-driven environment and enjoys motivating teams to achieve strong results.

To succeed in this role, you will bring:

Proven experience in retail, hospitality, automotive, or service-based leadership roles
A strong commercial mindset with the ability to drive performance and identify opportunities for improvement
A track record of achieving and exceeding sales or operational targets
Strong leadership, coaching, and people management capability
A passion for delivering high-quality customer experiences
Excellent communication, problem-solving, and organisational skills
High levels of accountability, initiative, and attention to detail
Confidence working with KPIs, reports, and performance metrics
The ability to work autonomously in a fast-paced operational environment
Flexibility to work weekends and peak trading periods
A current and valid Australian driver's licence

Vehicle rental industry experience is highly regarded, but not essential.

Why Join SIXT Australia?

Join a globally recognised premium mobility brand backed by the NRMA
Competitive salary package plus performance-based incentives
Monthly recognition programs celebrating high-performing branches and teams
Career development pathways into senior leadership and corporate roles
Opportunities to grow your career across our national network
Ongoing leadership training and development
Work with a modern fleet and premium product offering
Up to 30% off SIXT rentals worldwide for you
Up to 25% off SIXT rentals globally for family and friends
Access to a wide range of NRMA employee benefits and discounts

Why SIXT?

At SIXT, we reward performance.

If you are a motivated leader who can build strong teams, deliver exceptional customer experiences, and drive branch performance in a fast-paced environment, we'd love to hear from you.

Apply now and take the next step with SIXT Australia.

Quick Apply

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Branch Performance Supervisor

SIXT Australia

About the Role

Key Responsibilities

About You

Why Join SIXT Australia?

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