In-Demand Receptionist & administrator Jobs in Frankston, Vic

Receptionist/Administrator
Internal Sunshine —Beaconsfield VIC
- $27 - $32 an hour
- Part-time
- Customer service
- Medical office experience
- Administrative experience
Quick Apply
2d
Receptionist & Administrator
ASDAM Group —Moorabbin VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Receptionist
Fulton Hogan —Noble Park North VIC
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
- Health insurance
- Parental leave
2d

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Receptionist/Administrator

Internal Sunshine
Beaconsfield VIC

Quick Apply

Job Details

Permanent | Part-time
$27 - $32 an hour
2 days ago

Qualifications

Customer service
Certificate IV
Medical office experience
Certificate III
Administrative experience
Driver Licence
Front desk
Full Driver Licence
Medical terminology

Full Job Description

About Us

At Internal Sunshine Psychology, we are more than just a psychology clinic — we are a warm, inclusive community committed to supporting neurodiverse and culturally diverse clients across all ages.

Our boutique, paperless clinic provides a welcoming and sensory-friendly environment where clients and staff feel respected, supported and valued. We believe that exceptional client care starts with a strong, supportive team.

About the Role

We are looking for an experienced, highly organised and proactive Receptionist / Client Relationship Team Member to join our growing team.

This role is ideal for someone who thrives in a busy, fast-paced environment and enjoys juggling multiple priorities. You will be responsible for managing busy clinician diaries, coordinating appointments, responding to enquiries and ensuring every client receives a warm and professional experience.

We are particularly interested in candidates with experience using Halaxy or a similar healthcare/allied health practice-management system.

Key Responsibilities

Provide a warm, professional and affirming experience for clients in person, over the phone and via email
Manage appointments and busy diaries for multiple clinicians
Coordinate bookings, rescheduling, cancellations and waitlists
Respond to a high volume of phone and email enquiries efficiently
Maintain accurate and confidential client records
Assist with Medicare, NDIS and general healthcare administration
Support the smooth day-to-day operation of the clinic
Problem-solve and confidently manage last-minute changes and competing priorities

What We're Looking For

You will ideally have:

At least 2 years' experience in a busy reception, healthcare, medical, allied health or client-facing administrative role
Experience managing multiple busy practitioner or clinician diaries
Experience with Halaxy or a similar practice-management system
Confidence booking, rescheduling and coordinating a high volume of appointments
Excellent organisational, multitasking and problem-solving skills
A warm and professional communication style
Strong attention to detail and the ability to remain calm under pressure
Integrity, reliability, responsibility and a high level of confidentiality
A proactive attitude and willingness to take initiative
A genuine interest in creating an affirming and inclusive experience for neurodiverse and culturally diverse clients

Why Join Us?

Be part of a warm, supportive and close-knit team
Work in a modern, welcoming and sensory-friendly clinic
Opportunities for professional development and continuous learning
A workplace that values initiative, innovation and new ideas
Regular team-building and wellness initiatives
The opportunity to make a meaningful difference to our clients' experience

Ready to Join Us?

If you are an experienced receptionist or administrator who enjoys a busy environment and takes pride in keeping things organised, we'd love to hear from you!

Please submit your resume and cover letter, addressing the following questions:

What experience do you have managing a busy reception or multiple clinician/practitioner diaries?
What practice-management or booking systems have you used, including Halaxy or similar platforms?
Tell us about a time you had to manage multiple competing priorities in a busy environment.
What does delivering an affirming and inclusive client experience mean to you?
What strengths and qualities would you bring to Internal Sunshine Psychology?

We also invite you to submit a short 30-second to 2-minute video introducing yourself and telling us why you would love to join our team.

Please send your application to [email protected] by 15 September 2026.

Early applications are encouraged, as shortlisting may commence before the closing date.

Job Types: Part-time, Permanent

Pay: $27.00 – $32.00 per hour

Ability to commute/relocate:

Beaconsfield VIC 3807: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Preferred)

Licence/Certification:

Full Driver Licence (Preferred)

Work Authorisation:

Australia (Preferred)

Work Location: In person

Quick Apply

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