In-Demand Support officer Jobs in Fortitude Valley, Qld

Client Service Officer - Client Support
Shine Lawyers —Brisbane QLD
- Full-time
- Remote
- Work from home
6d
Mater Administration Talent Community
Mater Group —South Brisbane QLD
- $32.02 - $44.25 an hour
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Customer Experience Officer - Part-time
Hiya Health —Hillcrest QLD
- $33 - $34 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
- Employee discount
Quick Apply
12d
Roster Administration Officer
Footprints Community —Fortitude Valley QLD
- Up to $18,550 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Employee assistance program
8d
Associate, Executive Support & Operations Officer
Queensland Treasury Corporation —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Parental leave
2d
Payables Officer
G.James —Brisbane QLD
- Urgently hiring
- Microsoft Excel
- ERP systems
- Microsoft Office
- Health insurance
Office Assistant
Witthoft Engineering —Fortitude Valley QLD
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quality Assurance Officer
Patties Foods —Wacol QLD
- Full-time
- Microsoft Office
- Organisational skills
- Manufacturing
Customer Experience Assurance Officer (OnTrain Customer Operations)
Queensland Rail —Brisbane QLD
- $117,750 a year
- Overtime
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
11d
APS 5 Records Officer
Department of Veterans' Affairs —Brisbane QLD
- $95,440 - $99,461 a year
HDR Progress and Completions Officer
Griffith University —Nathan QLD
- $94,966 - $101,295 a year
- Part-time
- Hybrid work
- Administrative experience
- University
- Recruiting
Quick Apply
3d
Mail Officer
Australia Post —Northgate QLD
- Full-time
- Warehouse
5d
Divisional Officer | Policy Support | Multiple Opportunities
City of Moreton Bay —Strathpine QLD
- $111,788 - $123,300 a year
- Full-time
- Hybrid work
- Communication skills
13d
Credentialing Officer
Mater Group —South Brisbane QLD
- $46.96 - $51.73 an hour
- Part-time
- Administrative experience
- Experience working with children
- Organisational skills
- Health insurance
- Employee assistance program
12d
Customer Service Officer -116 Queen Street
Bank of Queensland —Brisbane QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Operations Officer
Great Southern Bank —Brisbane QLD
- Hybrid work
- Customer service
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
11d
Retail Customer Service Officer
Australia Post —Mount Ommaney QLD
- From $30.01 an hour
- On call
- Customer service
- Administrative experience
- Cash handling
- Paid training
- Fuel discount
4d
Housing Officer - FT
Lutheran Services —Brisbane QLD
- $47.63 - $51.25 an hour
- Full-time
- Communication skills
- Employee assistance program
- Employee discount
6d
Rostering Officer
Kanda —Brisbane QLD
- Full-time
- Microsoft Office
Quick Apply
2d
Industrial Officer
United Workers Union —Brisbane QLD
- $84,626 - $127,528 a year
- Full-time
- Bachelor's degree
- Annual leave
Quick Apply

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Client Service Officer - Client Support

Shine Lawyers -
Brisbane QLD

Apply Now

Job Details

Full-time
6 days ago

Benefits

Work from home

Full Job Description

Work with authentic and supportive people who are truly invested in you
Join a passionate team who really care about our clients
Achieve a true work life balance with four days from home, one in the office!

The Opportunity

At Shine Lawyers, we champion better justice for our clients and as a full time Client Service Officer, that starts with you.

Working across a range of either class actions or personal injury matters, you’ll have the privilege of being the gateway to help new clients secure the justice they deserve. You'll do this by responding to both inbound and outbound enquiries from potential clients who are eager to progress their matter with us.

You’ll have the flexibility to achieve a strong work life balance, with four days working from home, and one connection day in the Brisbane CBD office per week. This role also operates across a rotating roster, with the first shift starting at 7am and the last shift finishing at 7pm.

With empathy, adaptability and initiative, you will be a true champion of our clients by:

Focusing on providing an exceptional client experience, in responding to enquiries both over the phone and in writing (email, social media, website chat, to name a few).
Creating a safe and empathetic space for clients to share their vulnerable experiences that have brought them to be speaking to us.
Using curiosity and active listening to interpret the needs of clients, to assist them on their journey to seeking compensation.
Using your strong relationships with the legal teams to ensure our new clients are booked in for initial meetings with them.

What you’ll bring

You’ll have come from a background working within a complex client focussed environment, ideally handing the enquiries of those who are facing trauma or health concerns.
You’ll be well equipped to multi-task across multiple systems in a fast-paced environment.
You’ll bring an eagerness to provide the upmost care in handling clients’ sensitive and often complex matters.
You’ll recognise and value the importance of your role in being the gateway to support for clients.
The ability to work a 38 hour per week, on a rotating roster between the hours of 7am and 7pm.

Shine Lawyers: Your calling to right wrong.

At Shine, purpose really matters.

It’s our clients, who summon the courage to stand up to injustice.
It’s the communities we are part of and support every day.
It’s our team, who champion what’s right and make this place what it is.

We've been standing up for the rights of everyday Australians for more than 50 years. We’ve achieved a lot but you’ll find no airs and graces here. We’re humble yet relentless. We don’t pretend to be anything other than ourselves. And together, we’ve created a place for you to thrive.

Here are some of the things we hope you’ll love about working with us:

Connect and be you: Get the flexibility and benefits you need, and work with truly authentic people. We’ll provide you with the tech and support to do your best work from home or the office. And you can enjoy the security of a large, well-established firm that treats you as a person, not a number.
Challenge and be challenged: We’re not here for “easy”. We want you to take your place at Shine and make a real impact. Question and challenge - that’s how we grow.
Achieve and grow: Start your Shine journey with our in-house learning programs, where you’ll find immediate connection and be set up for success. You will be provided real opportunities to step up and grow - within your role and beyond.

Excited to join us and stand up to injustice? Apply now and make Shine Justice a place for you.

As part of The Circle Back Initiative, we want you to feel supported through our recruitment process, which means that you will hear back from our friendly team – no matter the outcome.

We are committed to making Shine Lawyers a place for you by encouraging and supporting our people to bring their authentic selves to the workplace, and as a result, we know you’ll put your best self forward while righting wrong for our clients. We’re passionate about maintaining a diverse and inclusive environment here at Shine that celebrates all of our differences with age, disability, ethnicity, gender and sexual orientation, to name a few, and we encourage applications from Aboriginal and Torres Strait Islander candidates. You bring you.

Apply Now

Refine Your Search

support officer jobs in fortitude valley, qld

Client Service Officer - Client Support

Mater Administration Talent Community

Customer Experience Officer - Part-time

Roster Administration Officer

Associate, Executive Support & Operations Officer

Payables Officer

Office Assistant

Quality Assurance Officer

Customer Experience Assurance Officer (OnTrain Customer Operations)

APS 5 Records Officer

HDR Progress and Completions Officer

Mail Officer

Divisional Officer | Policy Support | Multiple Opportunities

Credentialing Officer

Customer Service Officer -116 Queen Street

Operations Officer

Retail Customer Service Officer

Housing Officer - FT

Rostering Officer

Industrial Officer

I want to receive the latest job alert for support officer in fortitude valley, qld

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