In-Demand client success manager Jobs in fortitude valley, qld

Enterprise Customer Success Manager
Tanda —Fortitude Valley QLD
- From $100,000 a year
- Full-time
- In-person
Quick Apply
Implementation & Activation Executive
WPP Media —Brisbane QLD
4d
Project Success Manager
Chas Clarkson —Morningside QLD
- $80,000 - $90,000 a year
- Urgently hiring
- Organisational skills
- Budgeting
- In-person
Quick Apply
Partner Success Manager
Xero —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Public speaking
- Databases
8d
Regional Territory Manager
Opal. —Rocklea QLD
Leasing Manager – Build to Rent (BTR)
JLL —Brisbane QLD
- Weekend availability
- Sales
North Brisbane - Drug & Alcohol Specimen Collector
The Drug Detection Agency QLD —Eagle Farm QLD
- $35 - $60 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
2d
NDSP Community Engagement & Partnerships Manager
Gallagher Benefit Services —Brisbane QLD
- Full-time
- Hybrid work
- Public speaking
- Microsoft Office
- Databases
- Employee stock purchase plan
- Health insurance
14d
Client Engagement Manager
Toll Group —Brendale QLD
- Full-time
- Management
- Business development
Customer Relationship Manager
Queensland Government —Brisbane QLD
- Temporary
- Management
- Customer service
- Research
2d
Business Development Manager (QLD)
Skills Development Australia —South Brisbane QLD
- $85,000 - $90,000 a year
- Full-time
- Business development
- Recruiting
- In-person
- Travel reimbursement
Quick Apply
13d
Customer Success Manager - Remote
Beehive Business Services (Demo) —Daisy Hill QLD
- $90,000 - $150,000 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Communication skills
Quick Apply
Manager - CITEC Procurement
Queensland Government —Brisbane QLD
- Organisational skills
14d
ICT Procurement and Contract Manager
Queensland Government —Brisbane QLD
- Temporary
- Management
- Communication skills
- Negotiation
7d
Implementation Project Manager
Reapit ANZ —Milton QLD
- Salesforce
- Communication skills
Quick Apply
7d
Community Manager – Build to Rent (BTR)
JLL —Brisbane QLD
- Communication skills
Relationship Manager
Computershare —Brisbane QLD
- Full-time
- In-person
- Communication skills
- Employee stock purchase plan
1d
Microsoft 365 & Power Platform Consultant (12 Month Contract) - Hybrid 2 Days
The Argyle Network —Brisbane QLD
- $150,000 a year
- Full-time
- Azure
- Analysis skills
- SharePoint
Global Performance & Reward Lead
Thiess —Brisbane QLD
- Full-time
- Hybrid work
7d
Key Customer Success Manager - South Bank, QLD
Corporate Traveller —South Bank QLD
- $97,375 - $116,850 a year
- Full-time
- Salesforce
- Health insurance
- Parental leave

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Enterprise Customer Success Manager

Tanda -
Fortitude Valley QLD

Quick Apply

Job Details

Full-time
From $100,000 a year

Full Job Description

Background

We’ve built the market’s best Workforce Management, HR, and Payroll software.

That’s why so many large businesses choose Tanda. They’re able to eliminate compliance headaches, automate employer admin, and control labour costs - at scale.

To meet growing demand, we’re investing heavily in account management and hiring an Enterprise Customer Success Manager.

Overview

The purpose of the Enterprise Customer Success Manager role is to ensure your customers renew with Tanda. This is achieved by ensuring they get the most value out of the product and have a great relationship with us.

Responsibilities & Duties

Build great relationships beyond your designated contact, including the executive team and other relevant roles within your accounts.
Own the whole renewal process for your customers.
Stay on top of changes to the business, including key staffing changes, market/industry shifts, changes in company priorities, and new systems.
Take ultimate ownership for the success of your accounts.
Handle customer concerns that get escalated to you from support.
Have a strong understanding of Tanda’s products so you can become a trusted advisor to your customers on how to achieve their goals, as well as handle support escalations.
Proactively track customers’ adoption of features, look for opportunities where they can get value from unused features, and help them roll out.
Help sales by identifying opportunities to upsell customers, and make introductions when contacts you have a relationship with move to a different business.
Intimately know things about how your customers manage their business and their processes to better inform the product team of what to build and iterate on.
Collaborate with all teams at Tanda to achieve wider company goals.

The Company

Tanda is an established, fast-growing tech company. Our mission is to eliminate employment friction so businesses can employ with confidence. We are doing this by building Australia’s leading all-in-one workforce management platform.

The key parts of our platform include rostering, time & attendance, staffing optimisation, employee engagement, payroll, and labour compliance. Most of our activities centre around engineering, marketing, sales, research, and supporting functions.

We service thousands of Australian clients from our Brisbane headquarters and globally with offices in Chicago and London.

This is an on-site position located at our Brisbane headquarters.

Further Benefits

Autonomy & Ownership: You will be able to make meaningful decisions in carrying out your job.

Real Projects: We hire based on real demand, not arbitrary hiring or funding rounds.

A Team: You will work with highly skilled and competent colleagues.

Impactful Work: Our software provides significant value to our customers, and your role is directly part of this.

Culture: You will be part of a passionate team that doesn’t suffer boredom easily.

Quick Apply

Refine Your Search

client success manager jobs in fortitude valley, qld

Enterprise Customer Success Manager

Implementation & Activation Executive

Project Success Manager

Partner Success Manager

Regional Territory Manager

Leasing Manager – Build to Rent (BTR)

North Brisbane - Drug & Alcohol Specimen Collector

NDSP Community Engagement & Partnerships Manager

Client Engagement Manager

Customer Relationship Manager

Business Development Manager (QLD)

Customer Success Manager - Remote

Manager - CITEC Procurement

ICT Procurement and Contract Manager

Implementation Project Manager

Community Manager – Build to Rent (BTR)

Relationship Manager

Microsoft 365 & Power Platform Consultant (12 Month Contract) - Hybrid 2 Days

Global Performance & Reward Lead

Key Customer Success Manager - South Bank, QLD

I want to receive the latest job alert for client success manager in fortitude valley, qld

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