In-Demand Solution specialist Jobs in Footscray, Vic

Solution Specialist
IQVIA —Melbourne VIC
- Bachelor's degree
- Recruiting
- Communication skills
7d
Operational Infrastructure Solution Specialist (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Azure
- Scripting
- Communication skills
Quick Apply
Office Manager
Rapid Passive Fire Pty Ltd —West Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Construction experience
Quick Apply
Solar Installation Coordinator & Technical Support Specialist
Start Solar —Burwood VIC
- $70,000 - $100,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
Quick Apply
Senior Implementation Specialist
Solera —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Senior Solution Specialist | M365
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- SharePoint
Quick Apply
ICT Project Manager
WHG Technologies —Brooklyn VIC
- $65,000 - $90,000 a year
- Urgently hiring
- Computer Science
- Office
- Microsoft Office
Quick Apply
EDP Specialist
Tata Consultancy Services —Melbourne VIC
- Management
- SQL
- Analysis skills
14d
Applied AI Specialist
Deloitte —Melbourne VIC
- Management
- Master's degree
- AI
- Parental leave
10d
Training Specialist
Swissport International AG —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Paid training
- Opportunities for advancement
Technical Support Specialist
Itron —Melbourne VIC
- Full-time
- Office
- Communication skills
Desktop Home Assessor
Auto & General Holdings —Sunshine VIC
- Organisational skills
- Time management
- Parental leave
- Gym membership
Quick Apply
Customer Value Specialist
Bupa —Taylors Lakes VIC
- Part-time
- Sales
- Health insurance
- Dental insurance
Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Software Engineer
SkillQuest —Truganina VIC
- $75,000 - $85,000 a year
- Full-time
- Analysis skills
- Education
- Bachelor's degree
- Parental leave
- Professional development assistance
Quick Apply
8d
Service Desk Specialist
WorkJam, Inc. —Melbourne VIC
- On call
- Bilingual
- Software troubleshooting
- Customer service
- Referral program
14d
Clients Case Specialist
Y-Axis Immigration and Education Services Pty Ltd —Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
4d
Marketing Specialist
Bapcor —Mount Waverley VIC
- Full-time
- Management
- Marketing
- Customer service
- Parental leave
Quick Apply
Proposal Specialist (Bid)
Compass Group Australia —Melbourne VIC
- Full-time
- Writing skills
- Microsoft Office
- Editing
Architectural Draftsperson (Interiors Documentation)
Cox —Melbourne VIC
- $75,000 - $85,000 a year
- AutoCAD
- Microsoft Office
- Bachelor's degree

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Solution Specialist

IQVIA -
Melbourne VIC

Apply Now

Job Details

7 days ago

Qualifications

Bachelor's degree
Recruiting
Clinical trials
Data collection
SaaS
Communication skills
Time management

Full Job Description

Solution Specialist – Clinical eSource Platform

Location: Sydney or Melbourne

Experience Required: 5+ years

We are seeking a Solution Specialist to serve as a SaaS implementation and support expert for IQVIA’s Clinical eSource Platform. In this role, you will partner with early-phase CROs and Sponsors to drive successful platform adoption, delivering high-quality support, training, and implementation expertise.

This is a client-facing position ideal for someone with strong clinical trial experience, technical aptitude, and a passion for problem-solving in a fast-paced environment.

Key Responsibilities

Support the implementation and ongoing use of IQVIA’s Clinical eSource Platform across early-phase studies
Develop deep subject matter expertise across platform capabilities (recruitment, study design, data collection, reporting)
Own and manage customer service desk tickets, ensuring timely resolution within SLAs
Partner with cross-functional teams (Engineering, Product, Sales, and Project Management) to deliver effective solutions
Lead client onboarding activities, including:
- Delivering product training and instructional workshops
- Running status meetings and tracking implementation progress
- Gathering requirements for configuration or enhancements
- Troubleshooting issues and proposing practical solutions/workarounds
Provide ongoing technical support and best practice guidance to clients
Participate in audits, demos, and commercial activities (e.g., RFIs) as an eSource SME
Contribute to documentation, testing, and validation of new product features
Manage multiple priorities in a dynamic, customer-facing environment
Travel to client sites as needed for key milestones (e.g., go-live, training)

Required Skills & Experience

Bachelor's degree in relevant field
5+ years’ experience in an early-phase clinical research environment
Hands-on experience with eSource, EDC, or eCRF systems
Experience using ClinSpark ideal
Strong technical aptitude with ability to quickly learn new platforms
Proven experience troubleshooting complex technical issues
Excellent communication skills, with the ability to explain technical concepts to non-technical users
Strong time management and prioritisation skills
Ability to work independently and take ownership of deliverables
Experience in a client-facing or customer support role
Strong collaboration skills across cross-functional teams
Experience configuring or designing eSource data collection systems
Hands-on study floor experience, including electronic data capture
Experience working with clinical stakeholders (physicians, nurses, coordinators, data managers)
Training or instructional delivery experience

Why Join IQVIA?

At IQVIA, you’ll be part of a global leader in clinical research and healthcare technology, working on innovative SaaS solutions that advance clinical trials and improve patient outcomes.

If you are interested please apply with your resume. If you are successful you will receive an email to complete an online assessment.

Candidates who pass this assessment will be contacted direct by the IQVIA Recruiter to discuss.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Apply Now

Refine Your Search

solution specialist jobs in footscray, vic

Solution Specialist

Operational Infrastructure Solution Specialist (Australia)

Office Manager

Solar Installation Coordinator & Technical Support Specialist

Senior Implementation Specialist

Senior Solution Specialist | M365

ICT Project Manager

EDP Specialist

Applied AI Specialist

Training Specialist

Technical Support Specialist

Desktop Home Assessor

Customer Value Specialist

Service Desk Analyst

Software Engineer

Service Desk Specialist

Clients Case Specialist

Marketing Specialist

Proposal Specialist (Bid)

Architectural Draftsperson (Interiors Documentation)

I want to receive the latest job alert for solution specialist in footscray, vic

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