In-Demand Front office staff Jobs in Emu Plains Nsw

Guest Service Agent
Quest Penrith —Penrith NSW
- $30 - $35 an hour
- Weekend availability
- Hospitality
- CPR Certification
- Customer service
- On-the-job training
- Employee discount
Quick Apply
22h
Front Office Manager
Panthers Group —Penrith NSW
- Weekend availability
- CPR Certification
- Culinary experience
- Customer service
- Employee discount
Mail & Parcel Sorter – Casual (Junior Position)
on cloud solutions pty ltd —Richmond NSW
- $20 - $30 an hour
- Monday to Friday
- Customer service
- No experience needed
- In-person
- On-the-job training
Quick Apply
Guest Services Manager / Duty Manager
Panthers Group —Penrith NSW
- Weekend availability
- CPR Certification
- Culinary experience
- First Aid Certification
- Employee discount
Receptionist / Administration Assistant - Part Time
Liebherr-Australia Pty. Ltd. —Sydney NSW
- Full-time
- Microsoft Office
- Finance
- Administrative experience
- Health insurance
- Parental leave
10d
Customer Service Attendant - Triglav & Mekong
Mounties Group —St Johns Park NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
8d
Mullauna - Home Support Officer
Uniting NSW.ACT —Blacktown NSW
- Up to $18,550 a year
- Full-time
- Customer service
- Microsoft Office
- No degree
4d
Ten Tops 3IC Store Support
BERNARDI GROUP PTY LTD —Richmond NSW
- Part-time
- Customer service
- Communication skills
Mullauna - Home Support Officer
Uniting —Blacktown NSW
- Full-time
- Customer service
- Microsoft Office
- No degree
4d

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Guest Service Agent

Quest Penrith
Penrith NSW

Quick Apply

Job Details

Full-time
$30 - $35 an hour
22 hours ago

Benefits

Employee mentoring program
On-the-job training
Employee discount
Opportunities for promotion

Qualifications

Hospitality
CPR Certification
RSA
Customer service
English
First Aid Certification
Communication skills
Hotel experience
Office experience

Full Job Description

Guest Services Agent – Full Time

Quest Penrith | Front Office

Love hospitality, enjoy meeting people and thrive in a fast-paced environment where no two days are quite the same?

We’re looking for a Full-Time Guest Services Agent to join our Front Office team at Quest Penrith.

This is more than a reception role. You’ll be at the centre of the guest experience — welcoming guests, managing reservations, solving problems, assisting with conferencing and events, and helping our hotel run smoothly every day.

And yes, we’re pet-friendly too, so being an animal lover definitely helps!

About Quest Penrith

Located in the heart of Penrith, just a short walk from Penrith Railway Station and Westfield Penrith, Quest Penrith is a busy 115-apartment hotel catering to corporate travellers, long-stay guests, leisure travellers, groups and events.

We’re proud of the energetic and diverse team we’ve built. We work hard, support one another and genuinely care about creating memorable experiences for our guests.

We’re now looking for a hungry, humble and smart individual who wants to become an important part of that team.

For someone with the right attitude and drive, there will also be opportunities to cross-train, take on additional responsibilities and progress into future leadership positions.

The Role

As a Guest Services Agent, you’ll be involved in all aspects of Front Office operations, including:

Welcoming guests and delivering warm, personalised customer service
Managing guest check-ins and check-outs
Responding to phone, email and accommodation enquiries
Creating and managing reservations
Understanding individual guest requirements and finding the right solutions
Promoting and selling our apartments, services and facilities
Handling guest requests, feedback and queries professionally
Processing payments and maintaining accurate guest accounts
Supporting daily Front Office administration and hotel operations
Assisting with our conference and events spaces
Working closely with Housekeeping, Management and other departments
Helping create a smooth and enjoyable experience from reservation through to departure

It’s a hands-on role in a busy hotel, so no two days are the same. You’ll quickly develop into a confident hospitality all-rounder.

About You

Experience in hotels or Front Office is certainly an advantage, but attitude, personality and willingness to learn are just as important to us.

We’d love to hear from you if you:

Have a genuine passion for hospitality and customer service
Are friendly, confident and comfortable speaking with guests
Have excellent written and verbal communication skills
Can remain calm and solutions-focused when things get busy
Have strong attention to detail
Are organised and able to manage multiple priorities
Enjoy working as part of a team
Take pride in your personal presentation and professionalism
Are commercially minded and comfortable promoting and selling accommodation
Are eager to learn, improve and take on responsibility
And, ideally, don't mind welcoming the occasional four-legged guest!

Availability & Requirements

This is a full-time position working across a rotating roster.

You must have flexibility to work various shifts between 7:00 AM and 11:00 PM, including weekends and public holidays where required.

Required:

Current RSA Certificate

Highly desirable:

Current First Aid & CPR Certificate
Previous hotel, Front Office or customer service experience

What We Offer

Joining Quest Penrith means becoming part of an established Australian accommodation brand while working within a close-knit hotel team.

You’ll receive:

Full on-the-job training and support
Corporate uniform
Quest staff accommodation benefits
Family and friends' accommodation rates across the Quest network
Team incentives and recognition
Staff celebrations and team events
Cross-training opportunities across hotel operations
Genuine opportunities for internal progression

For the right person, this position can be the beginning of a much bigger hospitality career, with potential pathways into Front Office Management, Housekeeping Management, Sales, Operations and future Hotel Leadership roles.

We strongly believe in developing our own people and prioritising internal progression wherever possible.

How to Apply

We’d like to know a little more about you than what appears on your résumé.

As part of your application, please complete the 16Personalities personality test and send us:

Your résumé
A short cover letter telling us why you’d be a great fit for Quest Penrith
Your personality test result

Please send your application directly to:

Amar Sonpal
Front Office Manager
[email protected]

Personality Test:
Complete the 16Personalities Test

A little tip: Applying directly via email with all three items will make sure your application gets our attention.

If you’re looking for a role where you can learn, take ownership, have some fun along the way and genuinely progress within hospitality, we’d love to hear from you

Pay: $30.00 – $35.00 per hour

Benefits:

Employee discount
Employee mentoring program

Ability to commute/relocate:

Penrith NSW 2750: Reliably commute or planning to relocate before starting work (Preferred)

Education:

High School (Year 9-11) (Preferred)

Experience:

Hotel: 2 years (Preferred)

Language:

Fluent English (Preferred)

Licence/Certification:

RSA (Preferred)

Work Authorisation:

Australia (Required)

Location:

Penrith NSW 2750 (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

front office staff jobs in emu plains nsw

Guest Service Agent

Front Office Manager

Mail & Parcel Sorter – Casual (Junior Position)

Guest Services Manager / Duty Manager

Receptionist / Administration Assistant - Part Time

Customer Service Attendant - Triglav & Mekong

Mullauna - Home Support Officer

Ten Tops 3IC Store Support

Mullauna - Home Support Officer

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