In-Demand Customer service officer Jobs in Edinburgh, Sa

Service Support Officer
UnitingCare Wesley Bowden —Bowden SA
- $80.98 an hour
- Overtime
- Remote
- Microsoft Office
- Work from home
- Parental leave
10d
Aviation Screening Officer
Certis Group —Adelaide SA
- Part-time
- Customer service
- Conflict management
- Communication skills
- Free parking
- Paid training
Retail Customer Service Officer
Australia Post —Adelaide SA
- $28.58 - $30.55 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
8d
Customer Support Officer
YMCA of South Australia —Adelaide SA
- $29.45 - $30.00 an hour
- Part-time
- Management
- Customer service
- Administrative experience
- Employee assistance program
- Employee discount
Quick Apply
Administration Advisor
ADAS Solutions —Thebarton SA
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
2d
Customer Service Officer
BGIS —Greater Adelaide SA
- $74,000 a year
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance program
4d
ADMINISTRATION COORDINATOR
TAFE SA —Greater Adelaide SA
- $82,212 - $86,180 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
- Parental leave
- Employee assistance program
8d
Customer Service Officer - Mawson Lakes SA
CSR —Mawson Lakes SA
- Full-time
- CRM software
- Customer service
Quick Apply
Investigations Support Officer
Procare Group —Greater Adelaide SA
- Full-time
- Customer service
- Administrative experience
- Parental leave
- Employee assistance program
Accounts Receivable Officer - Motion Industries Regency Park
NAPA Auto Parts —Regency Park SA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Parental leave
- Employee assistance program
Dispute Claims Specialist
EML —Greater Adelaide SA
- Full-time
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
Business Support Officer
EML —Greater Adelaide SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Work from home
- Parental leave
Education Counsellor / Recruitment Officer
AUG Student Services —Greater Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Digital Marketing & Student Engagement Officer
AUG Student Services —Greater Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Campaign | Freight Air Cargo Examination Officer - Adelaide
ISS —Greater Adelaide SA
- Rotating roster
- On-the-job training
- Employee assistance program
WHS Officer
Pickles Auctions —Salisbury Plain SA
- Full-time
- Computer skills
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Procurement Officer
Maritime Constructions —Port Adelaide SA
- $80,000 - $100,000 a year
- Full-time
- ERP systems
- Administrative experience
- Recruiting
- Referral program
Quick Apply
8d
Accounts Receivable Administrator - Motion Regency Park - Full Time
Motion Industries (MOT) —Regency Park SA
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
5d
Accounts Receivable Officer - Motion Industries Regency Park
Motion Industries (MOT) —Regency Park SA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Parental leave
- Employee assistance program
Quick Apply
Client Support Officer (After Hours)
AusHealth —Adelaide SA
- Part-time
- Customer service
- Databases
- Administrative experience
Quick Apply
3d

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Service Support Officer

UnitingCare Wesley Bowden -
Bowden SA

Apply Now

Job Details

Contract
$80.98 an hour
10 days ago

Benefits

Work from home
Parental leave
Salary packaging

Qualifications

Microsoft Office
Working with Children Check

Full Job Description

We are seeking an experienced Service Support Officer to join our Aged Care Services division.

You will work closely with the Home and Support services team to support the delivery of a high-quality customer experience for our aged care customers. You will be the first point of contact for our customers and home care workers, ensuring provision of person-centred principles and responding efficiently to emerging situations.

The key responsibilities of our Service Support Officers are to:

Undertake the scheduling of services and allocation of home care staff within the customer

management system.

Support our aged care customers on a wide range of queries in relation to their services.
Support our home care staff on a wide range of initial queries in relation to rosters and services.

Pay Rates

SCHADS Level 3 Pay Point 1: $40.49 per hour
Saturday rate: $60.74 per hour
Sunday rate: $80.98 per hour

Estimated fortnightly earnings: approximately $2,693 before tax, excluding superannuation, allowances, on-call payments and any overtime.

About You
You will be someone with strong interpersonal skills who enjoys helping others and can engage with diverse customers who come with complex needs. You will be a true team player and be adaptable to the changing needs of the team and our customers on a day-to-day basis.

You will need to be available to work the following hours, and are not negotiable:

Saturday 7.5hrs
Sunday 7.5hrs
Two weekdays 3.5hrs each day
May be required to undertake on-call duties with payment as per the SCHADS Award.

You will be required to maintain a dedicated work-from-home workspace, with UCWB providing any additional IT equipment needed to support your role.

Skills and Experience

You will have:

The ability to work in a high-pressure customer service environment with person-centred

approaches, inclusion and empathy

Strong problem-solving skills
Demonstrated ability to acquire and apply knowledge of statutory requirements
Working knowledge of community networks and services
The capacity to adapt skills and knowledge to meet a range of customer needs across different

program types

Demonstrated understanding of outcomes-focused service delivery and community

development principles

Competence in the Microsoft Office suite of programs and cloud-based software
Current National Police Clearance and Working with Children Check.

Previous experience in a rostering or scheduling role is not required but would be an advantage.

UCWB

Our purpose: Together we build connected and thriving communities.

Our Values:

Bold and Brave
Open and Curious
Connect and Belong.

Our Strategy:

Innovate and build thriving communities
Grow positive impact together with community
Mobilise our vibrant, engaged, learning organisation.

We build connected and thriving communities with a team of over 220 staff and volunteers. For 140 years, we’ve been walking alongside people to create positive futures and lead independent lives they are proud of. We deliver services in Aged Care, Children & Family, Financial Health, Mental Health, NDIS, and childcare.

At UCWB, we celebrate the power of difference and the strength that harnessing our differences creates. We value the experience and expertise of people from all cultures, ages, spiritualties, disabilities, genders, sexualities, thinking patterns, caring status, bodies and backgrounds. We are committed to action that makes our organisation and the wider community welcoming, safe and inclusive.

What we can offer you

You’re joining an organisation that truly cares about your wellbeing, values what you do and celebrates success.

Industry-leading job satisfaction and workplace flexibility.
Salary packaging/tax free income for eligible employees offering 6-12% increase in your

take-home pay (package up to $15,900 per year pre-tax and an additional $2,650 Meals
and Entertainment).

An equal opportunity workplace where diversity, inclusion and lived experience are genuinely

valued.

Career and personal development opportunities.
Personalised support and counselling for mental health challenges for you, your immediate

household members, in person, over the phone or online.

Flexible leave provisions including access to 4 weeks paid parental leave in excess of the

government scheme for eligible employees, option to apply for up to 2 weeks leave in
advance (upon successful completion of probation) portable long service leave.

Superannuation Guarantee paid on every eligible dollar earned.
Discounts on a range of products and services through our salary packaging provider

Community Business Bureau (CBB).

You will thrive in a supportive workplace which celebrates its rich, diverse and inclusive workforce.

Location

This role will be a work from home for the weekend shifts, with the office-based shifts at Bowden just a short walk to the popular Plant 3 and Plant 4 entertainment complex in Gibson Street.

To Apply for this Job

1. Review the Role Profile on the UCWB Recruitment Website and consider whether you meet
the Essential Criteria and the Screening Requirements.
2. For a confidential discussion, please contact Eduardo Navas via email:
[email protected]
3. Submit your application via the Apply Now button and upload your resume and cover letter.
4. Applications close at 5.00pm on Tuesday 8th September 2026, however shortlisting will
commence immediately upon receipt of suitable candidates, and the vacancy may close
earlier.
5. UCWB will provide reasonable adjustments for applicants with a disability throughout the
recruitment process. If you require adjustments, please advise us via [email protected]
or by telephoning 8245 7100.

Apply Now

Refine Your Search

customer service officer jobs in edinburgh, sa

Service Support Officer

Aviation Screening Officer

Retail Customer Service Officer

Customer Support Officer

Administration Advisor

Customer Service Officer

ADMINISTRATION COORDINATOR

Customer Service Officer - Mawson Lakes SA

Investigations Support Officer

Accounts Receivable Officer - Motion Industries Regency Park

Dispute Claims Specialist

Business Support Officer

Education Counsellor / Recruitment Officer

Digital Marketing & Student Engagement Officer

Campaign | Freight Air Cargo Examination Officer - Adelaide

WHS Officer

Procurement Officer

Accounts Receivable Administrator - Motion Regency Park - Full Time

Accounts Receivable Officer - Motion Industries Regency Park

Client Support Officer (After Hours)

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