In-Demand Community transport services Jobs in Dulwich Hill Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
11d
Train Driver
Sydney Trains —Sydney NSW
- $1,633.70 - $1,789.75 a month
- Weekend availability
- In-person
- On-the-job training
Referral & Community Partnerships Coordinator (NDIS).
Mycarehub —Kingsgrove NSW
- $40 - $50 an hour
- Part-time
- Hybrid work
- Salesforce
- Communication skills
- Hospital experience
- Work from home
Quick Apply
Community Worker
Empowerment Care Services Pty Ltd —Baulkham Hills NSW
- $75,000 - $85,000 a year
- Weekend availability
- CPR Certification
- Experience working with children
- No degree
- Employee assistance program
Quick Apply
Home Care Worker
Frontida Caring Services —Earlwood NSW
- $43.03 an hour
- CPR Certification
- First Aid Certification
- In-person
- Travel reimbursement
Quick Apply
10d
Security Control Room Operator (Western Sydney)
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Weekend availability
- Customer service
- First Aid Certification
- Communication skills
Disability and Aged Care Support Worker – Chatswood, NSW
EnableU Health Solutions —Chatswood NSW
- $38.50 - $43.00 an hour
- Part-time
- CPR Certification
- Cooking
- First Aid Certification
Quick Apply
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
Public Transport Coordinator
Transport For NSW —Eveleigh NSW
- $124,810 - $139,787 a year
- Overtime
- No degree
- In-person
- Annual leave
7d
Patient Transport Officer
Absolute Medical Response —Sydney NSW
EXPERIENCED DISABILITY SUPPORT WORKERS – HIGH-NEEDS PERSONAL CARE
Clearhaven Support Services Pty Ltd —Rockdale NSW
- $40 - $45 an hour
- Weekend availability
- In-person
Quick Apply
7h
Disability Support Worker
Supporting Needs —Five Dock NSW
- $45.28 - $99.61 an hour
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Community Care / Support Worker professionals
[email protected] —Sydney NSW
- $32 - $42 an hour
- CPR Certification
- Medication administration
- Administrative experience
- Professional development assistance
Quick Apply
11d
Assistant Operations Manager
Sports Clean —Castle Hill NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- Customer service
- Maintenance
- Travel reimbursement
- Professional development assistance
Quick Apply
3d
Lead Specialist Community Partnerships
TAM —Mascot NSW
- $163,145 - $182,721 a year
- Full-time
14d
Care Worker Central Coast / Newcastle
Uniting —Leichhardt NSW
- Up to $34.59 an hour
- Referral program
Customer Service and Optical Assistant - Broadway
Oscar Wylee —Broadway NSW
- Weekend availability
- Sales
- Communication skills
Quick Apply
10d
Community Support Worker
Together We Thrive Support Co PTY LTD —Parramatta NSW
- From $43.23 an hour
- Part-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
12d
Receptionist/Accommodation Officer - 12 month temporary contract
Women and Children First —Lane Cove NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick Apply
13d
Shared Services Consultant
Transport For NSW —Burwood NSW
- $100,123 - $110,138 a year
- Full-time
- Administrative experience
- Communication skills
11h

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
11 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

community transport services jobs in dulwich hill nsw

Part Time Customer Service Officer - Operations

Train Driver

Referral & Community Partnerships Coordinator (NDIS).

Community Worker

Home Care Worker

Security Control Room Operator (Western Sydney)

Disability and Aged Care Support Worker – Chatswood, NSW

Freight Air Cargo Examination Officer - Sydney

Public Transport Coordinator

Patient Transport Officer

EXPERIENCED DISABILITY SUPPORT WORKERS – HIGH-NEEDS PERSONAL CARE

Disability Support Worker

Community Care / Support Worker professionals

Assistant Operations Manager

Lead Specialist Community Partnerships

Care Worker Central Coast / Newcastle

Customer Service and Optical Assistant - Broadway

Community Support Worker

Receptionist/Accommodation Officer - 12 month temporary contract

Shared Services Consultant

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