In-Demand Duty manager Jobs in Docklands, Vic

Hotel Services Manager
Gian Hospitality —Melbourne VIC
- $85,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
4d
Manager on Duty
Electric Indoor Go-Karting —Docklands VIC
- Weekend availability
- Hospitality
- Management
- Customer service
Quick Apply
Duty Manager - Front Office (FT)
Grand Hyatt Melbourne —Melbourne VIC
- Full-time
- First Aid Certification
- Business
- Leadership
2d
Department Manager
Bunnings —Hoppers Crossing VIC
- Weekend availability
- Leadership
- Café
- Parental leave
4d
Full Time Product Operations Lead (4pm-12AM) | Emporium
Lululemon —Melbourne VIC
- Weekend availability
- Merchandising
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee discount
Duty Manager - Epping North
ALDI Stores —Epping VIC
- $33.87 an hour
- Part-time
- Leadership
- Health insurance
- Parental leave
Quick Apply
Duty Manager
langhamhotelsmelbourne —Melbourne VIC
- Full-time
- First Aid Certification
- Organisational skills
- Leadership
Department Manager - Service
Bunnings —Springvale VIC
- Weekend availability
- Leadership
- Café
- Parental leave
3d
Duty Manager - Southland
ALDI Stores —Cheltenham VIC
- $33.87 an hour
- Part-time
- Leadership
- Health insurance
- Parental leave
Quick Apply
Front Office Duty Manager - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Hospitality
- Microsoft Office
- Leadership
Quick Apply
Duty Manager
Travel + Leisure Co. —Melbourne VIC
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
- Health insurance
- Professional development assistance
Quick Apply
3d
Duty Manager
TFE Hotels —Docklands VIC
- Full-time
6d
Care Manager (Melbourne, VIC)
The CareSide —Melbourne VIC
- $80,000 a year
- Full-time
- Care plans
- Fuel card
Assistant Store Manager
APAC - Australia —South Melbourne VIC
- Temporary
- Microsoft Excel
- Management
- Sales
Quick Apply
17h
Hotel Service Manager
Imagine Hotels & Resorts Pty Ltd —Southbank VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Employee discount
Quick Apply
3d
Duty Manager
Court House Hotel —Footscray VIC
- From $76,000 a year
- Customer service
- In-person
- Cash handling
Quick Apply
5d
Front Office Duty Manager
Stamford Hotels & Resorts —Melbourne VIC
- Weekend availability
- Leadership
- Hotel experience
- Office experience
Assistant Manager (Duty Manager)
AccorHotel —Melbourne VIC
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
North-West Account Manager - Concrete
MAAS Group —Deer Park VIC
- Full-time
- Sales
- Communication skills
Quick Apply
6d
NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply

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duty manager jobs near docklands, vic

Hotel Services Manager

Gian Hospitality -
Melbourne VIC

Quick Apply

Job Details

Full-time
$85,000 a year
4 days ago

Qualifications

Hospitality
Management
Supervising experience
Hospitality Management
Computer skills
Diploma
Budgeting
Associate degree
Leadership
Communication skills
Hotel experience
Advanced diploma

Full Job Description

POSITION SUMMARY

Job Title: Hotel Service Manager

ANZSCO Code: 431411 (Hotel Service Manager) — Skill Level 2

Position Type: Full-Time, Ongoing (minimum 2-year term)

Work Hours: 38 Hours per week

Location: All Hotels

Company Name: Gian Hospitality Enterprises

Salary: Annual Base Salary: AUD 85,000 plus Superannuation

Direct Supervisor: Luke Pintaudi, Director

ABOUT THE EMPLOYER

Gian Hospitality Enterprises is a premium housekeeping and hotel services provider based in Melbourne, Victoria, delivering dedicated housekeeping, room attendant, front-of-house and broader hotel service management solutions to hotel groups across the region. Gian Hospitality Enterprises is built on a foundation of exacting quality standards, reliability, and a guest-first service culture that has earned the trust of premium hotel partners. As the business continues to grow its portfolio of hotel contracts, the organization is expanding its on-site management capability to maintain consistent, high-quality service delivery across multiple properties.

JOB PURPOSE

The Hotel Service Manager holds overall management responsibility for hotel service operations across Gian Hospitality Enterprises' client properties. The role extends beyond housekeeping supervision to encompass operational planning, budgeting and labour planning, service quality management, resource planning, guest satisfaction, performance monitoring and continuous improvement. The Hotel Service Manager oversees hotel service staff — including room attendants, porters and doorpersons — sets and enforces service standards, manages budgets and staffing resources, and ensures operational and compliance reporting is delivered so that the company's reputation for premium, reliable service is upheld and consistently improved across every site.

KEY RESPONSIBILITIES

Hold overall management responsibility for hotel service operations across one or more client properties, including operational planning and resource allocation.
Develop and manage site-level budgets and labour plans, monitoring costs against forecast and adjusting resourcing to meet operational and financial targets.
Determine daily and weekly work requirements and allocate duties among room attendants, porters and doorpersons across client hotel sites.
Liaise and coordinate with hotel management and other operational departments to align service delivery with each property's requirements and events schedule.
Prepare, maintain and update staff rosters and attendance records, adjusting coverage to meet occupancy and service demands.
Manage service quality across all sites, setting performance benchmarks and driving continuous improvement in guest satisfaction outcomes.
Ensure company policies, hotel brand standards and Work Health and Safety (WHS) requirements are consistently met and enforced across all sites.
Monitor and review the performance and output of the housekeeping and service team, recommending and implementing improvements to workflow and service quality.
Meet with team members to address concerns, resolve grievances, and support staff development and training.
Conduct quality inspections of guest rooms and public areas to ensure standards meet client and brand expectations.
Support front office and reception functions where required, acting as an escalation point for guest service issues.
Manage stock levels of housekeeping supplies, linen and amenities, and liaise with suppliers as required.
Prepare and deliver operational reports on service performance, budgets, staffing levels and site issues to company directors.

KEY REQUIREMENTS

Qualifications: AQF Associate Degree, Advanced Diploma or Diploma in Hospitality Management or a related field, or equivalent — or a minimum of 3 years' relevant supervisory experience in a hotel or hospitality services environment (in line with ANZSCO Skill Level 2 requirements).

Experience: Minimum of 5 years, including experience in an operational management capacity with budgeting and staff leadership responsibilities.

Skills:

Strong leadership, organizational and interpersonal skills, with the ability to manage and motivate a diverse team.
Demonstrated ability to manage budgets, labour costs and operational reporting.
Well-developed communication skills, both written and verbal, for liaising with staff, hotel management and clients.
Working knowledge of hotel housekeeping standards, room presentation, and service quality benchmarks.
Sound understanding of workplace health and safety practices and compliance obligations in a hospitality environment.
Competent computer and record-keeping skills for rostering, budgeting, reporting and stock management.
Understanding of cultural diversity and a person-centred approach to guest and staff interactions.

WORKING CONDITIONS

Shift work including early mornings, weekends and public holidays as required by hotel operating hours.
Some physical activity involved in inspecting rooms and supporting service delivery.
Travel between multiple hotel client sites across Melbourne may be required.

WHY THIS ROLE IS ESSENTIAL

Gian Hospitality Enterprises has experienced significant growth in its hotel services contracts, now servicing multiple hotel properties across the region. This growth in scale and complexity has created the need for a dedicated Hotel Service Manager to hold overall operational and management responsibility across sites — overseeing budgets, staffing, compliance and service standards — to ensure consistent, high-quality service delivery is maintained as the company's property portfolio continues to expand.

OPPORTUNITIES FOR GROWTH

This role offers the opportunity to lead service delivery across multiple premium hotel properties, mentor and develop junior team members, and grow into broader operational leadership within Gian Hospitality Enterprises as the business expands.

Pay: $85,000.00 per year

Work Location: In person

Quick Apply

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duty manager jobs in docklands, vic

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