In-Demand Network support specialist Jobs in Dandenong, Vic

EUC Support Specialist - GPC Asia Pacific - Full Time
GPC Asia Pacific (APAC) —Rowville VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
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EUC Support Specialist - GPC Asia Pacific - Full Time
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Network Expansion Specialist
BYD Australia —Mulgrave VIC
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Chobani —Dandenong VIC
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Applications Support Specialist
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
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- Health insurance
- Employee assistance program
B2B Sales Specialist — Full-Cycle (Automotive Industry)
Southern Oasis Trading —Mulgrave VIC
- $66,902.62 - $85,492.77 a year
- Full-time
- Sales
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- In-person
Quick Apply
System Operations Generation Specialist
CitiPower and Powercor —Cremorne VIC
- $147,328 - $172,391 a year
- Hybrid work
- Management
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- Bachelor's degree
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6d
Facilities Operations Specialist
Bosch Group —Clayton VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
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- Employee assistance program
Quick Apply
Implementation Specialist
Monash Health —Clayton VIC
- 8 hour shift
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3d
Procurement Specialist
PPG —Clayton VIC
- Full-time
- Analysis skills
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Quick Apply
Product Information Specialist
BYD Australia —Mulgrave VIC
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3d
Service Technician
Terex Corporation —Dandenong VIC
- Full-time
- Microsoft Office
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Content and Social Media Specialist
Pedders Suspension & Brakes —Dandenong VIC
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Tradesperson - Special Projects
PACCAR —Bayswater North VIC
- Full-time
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11d
National Transport and Network Operations Manager - BANZ Australia Dandenong South
Bunzl —Dandenong VIC
- Full-time
- Human resources
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12d
Service Desk Analyst
Bolton Clarke —Melbourne Eastern Suburbs VIC
- Full-time
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3d
Clinical Case Manager - SECU Diversion - Dandenong
Monash Health —Dandenong VIC
- Full-time
- Nursing
- Clinic
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13d
Patient Services Assistant - Dandenong Hospital
Monash Health —Dandenong VIC
- Part-time
- Clinic
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5d

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EUC Support Specialist - GPC Asia Pacific - Full Time

GPC Asia Pacific (APAC) -
Rowville VIC

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
SCCM
Customer service
IT service management
Microsoft Office
ServiceNow
Graduate diploma
Business
Intune
Office experience
Information Technology

Full Job Description

A rare opportunity exits to join the GPC Asia Pacific Business Systems team in the EUC Support Engineer role at our Rowville Support Office.

About Us

With 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand, supported by Genuine Parts Company in North America, owner of the NAPA parts distribution business.

With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, with the most well-known being Repco, NAPA, Ashdown-Ingram, AMX Superstores, Motospecs and McLeod Accessories.

About the role:

A rare and exciting opportunity exists to join the GPC Asia Pacific Business Systems team as an EUC Support Engineer. This hands-on role is critical to ensuring that IT technology within the organisation is supported efficiently and effectively. You will act as a key IT support specialist delivering high levels of service and solutions to all stakeholders while balancing conflicting priorities and maintaining stakeholder satisfaction.

As an onsite member of the Rowville support office, you will support executives and business teams locally, as well as provide assistance across the Asia Pacific region — including New Zealand, Indonesia, Singapore, and Australia — to ensure availability of IT services to a network of 500+ stores, warehouses, and offices.

We are looking for a passionate IT professional who provides exceptional customer service and can work across multiple technology domains to ensure service delivery in line with Service Level Agreements (SLAs).

Note: All applicants must hold New Zealand or Australian citizenship.

Key Responsibility Areas (KRA):

Deliver high-level technical support and service management for EUC devices and applications to executives and business teams onsite at Rowville and remotely across the Asia Pacific region.
Manage end-to-end lifecycle of EUC assets including deployment, configuration, imaging, patching, troubleshooting, and decommissioning across a variety of hardware platforms (Windows workstations, Apple macOS/iOS devices, Zebra handheld scanners and printers, RF Guns).
Utilize and administer core support and management tools, such as, ServiceNow, Microsoft Itune, SCM, BigFix, SOTI MobiControl & Active Directory
Support and maintain Office 365 applications (Outlook, Teams, Word, Excel), and cloud-based telephony solutions such as RingCentral.
Coordinate with Technical Operations Leads, Project Managers, and other stakeholders to ensure smooth execution of IT projects and operational tasks.
Provide timely progress updates and reports to the EUC Manager on support activities and projects.
Continuously monitor and improve service delivery and customer satisfaction metrics within the Service Level Agreements (SLAs).

Role Requirements:

Strong customer service orientation with the ability to communicate technical information effectively to non-technical stakeholders.
Advanced troubleshooting skills across multi-platform environments including Windows 11, Apple macOS/iOS, and specialized devices such as Zebra printers and handheld scanners.
Proficient in leveraging endpoint management tools (Intune, SCCM, BigFix) and mobile device management (SOTI MobiControl) for scalable device provisioning and support.
In-depth understanding of IT Service Management principles, particularly using ServiceNow.
Well-versed in Active Directory administration including Group Policy Objects (GPOs), user lifecycle management, and security policies.
Ability to prioritize and manage multiple workstreams efficiently in a dynamic environment.
Experience supporting collaboration tools in the Microsoft 365 ecosystem and cloud telephony solutions.
Proven ability to work autonomously, demonstrating initiative, accountability, and alignment with company values.
Collaborative mindset to work across technology domains and regional teams to achieve common business goals.
Graduate diploma in Information Technology or equivalent
Experience supporting office & store printer functionality.
Possess experience of up to 5 years working in End-User Computing roles

Some of the reasons we love working at GPC:

Part of a global organisation
Successful, stable, growing business.
Support iconic and emerging Australian brands: Repco, NAPA, AMX, Motion, Sparesbox and more.
Attractive product discounts across all GPC AP businesses
Strong rewards & recognition programs
Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!
A supportive team environment, where we work with supremely talented people.
Employee Assistance Program for team members and their families
Strong values-based foundations
Innovation and forward moving are a reality.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

Send your CV to our Careers Team by clicking APPLY!

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Quick Apply

Refine Your Search

network support specialist jobs in dandenong, vic

EUC Support Specialist - GPC Asia Pacific - Full Time

EUC Support Specialist - GPC Asia Pacific - Full Time

Community Worker

Technical Specialists | NV-2 - TSPV - EOI

Network Expansion Specialist

Corporate Communications Specialist

Applications Support Specialist

B2B Sales Specialist — Full-Cycle (Automotive Industry)

System Operations Generation Specialist

Facilities Operations Specialist

Implementation Specialist

Procurement Specialist

Product Information Specialist

Service Technician

Content and Social Media Specialist

Tradesperson - Special Projects

National Transport and Network Operations Manager - BANZ Australia Dandenong South

Service Desk Analyst

Clinical Case Manager - SECU Diversion - Dandenong

Patient Services Assistant - Dandenong Hospital

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