In-Demand Senior customer support representative Jobs in Croydon Park Nsw

Senior Customer Service Representative
Eaton —Mascot NSW
- Hybrid work
- Salesforce
- ERP systems
- Microsoft Office
Senior Customer Care Representative
Stryker —St Leonards NSW
- Full-time
- Communication skills
- Health insurance
- Parental leave
Senior Technical Support Representative
LearnUpon —Sydney NSW
- Contract
- CRM software
- Salesforce
- Databases
- Annual leave
Senior Business Development Representative
ShipBob, Inc. —Sydney NSW
- Full-time
- Sales
- Research
- Business development
Quick Apply
Senior Sales Development Representative-Australia
MoEngage Inc —Sydney NSW
- Remote
- CRM software
- Sales
- Salesforce
Quick Apply
PAM - ANZ Accenture
FICO —Sydney NSW
- Full-time
- Opportunities for advancement
Account Executive
Zembl —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Marketing
- Customer service
- Business development
- Work from home
- Professional development assistance
Quick Apply
Consultant & Senior Consultant
Fujitsu —Sydney NSW
- Research
Senior Sales Development Representative
Snyk —Sydney NSW
- $78,000 a year
- Full-time
- Spanish
- Sales
- Salesforce
- Health insurance
- Dental insurance
23h
Senior People Generalist / HR Manager
Xpansiv —Sydney NSW
- $135,000 - $150,000 a year
- Full-time
- Human resources
Sales Instructor / Trainer (B2B/Tech, confident with AI)
Skills Union —Sydney NSW
- Microsoft Word
- CRM software
- Management
Quick Apply
7h
Director - Novated Leasing & Salary Packaging
FleetPartners —Sydney NSW
- Hybrid work
- Sales
- Leadership
- Annual leave
- Parental leave
Quick Apply
13h
Field Support Representative (12 Month Parental Leave Cover)
IDEXX —Rydalmere NSW
- Full-time
- Leadership
- Communication skills
- Time management
1d
Sr Field Service Technician
Honeywell —Sydney NSW
- Full-time
- Sales
- Administrative experience
- Electrical experience
1d
Business Unit Coordinator
Novo Nordisk —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
1d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
1d
Strategic Account Executive - APAC
Aircall.io, Inc. —Sydney NSW
- Sales
- Salesforce
- In-person
Quick Apply
1d
Licensed Roof Plumber/Metal Roofer
On Top Roofing Solutions Pty Ltd —Sydney NSW
- Up to $120,000 a year
- Full-time
- Supervising experience
- Plumbing
- In-person
Quick Apply
2d
Demand Generation Sales Leader, Growth team
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
3d
ANZ Field Enablement Lead, APJ Field Enablement Team
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- AWS
- Presentation skills
- Bachelor's degree
3d

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senior customer support representative jobs near croydon park nsw

Senior Customer Service Representative

Eaton -
Mascot NSW

Apply Now

Job Details

Benefits

Paid volunteer leave
On-site parking

Qualifications

SAP
Salesforce
ERP systems
Microsoft Office
Electrical experience
Computer skills
Leadership
Communication skills

Full Job Description

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

We are looking for a Senior Customer Service Representative to join our team at Eaton. This role is responsible for supporting the day-to-day mentoring and work allocation of the Power Quality Customer Service Team. You will act in a second-in-charge capacity, taking direction from the PQ Customer Service Team Leader while also contributing to key project initiatives.

In addition, the role will maintain responsibilities as a Customer Service Representative, ensuring workloads are effectively managed, service level agreements (SLAs) are met, and sales budget targets are achieved.

Key Duties:

Supporting optimal order management via telephone & emails including but not limited to purchase orders, pricing and availability, stock utilisation and customer relationship development.
Supporting Eaton's digital first strategy by leveraging and promoting our digital solutions
Work directly and collaboratively with product management, finance team, sales and supply chain teams to ensure requests are supported and resolved efficiently and to quality
Develop & demonstrate a sound knowledge of the company’s products, policies and standards and act as a subject matter expert and trainer as required
Work in a team environment to achieve all customer service SLA's and support the PQ sales team in achieving revenue goals

Supporting key account management and represent the function in meetings and forums
Liaising with warehouse, logistics and supply chain to manage stock levels and to ensure on time deliveries.
Supporting customer escalations and investigations to deliver optimal outcomes and provide insights to improve internal practices
Responsible for identifying and reporting process and quality issues to management and entering NCRs into quality systems.
Supporting with the development, training and ongoing coaching of team members to ensure sound knowledge of the company’s products and processes

Qualifications:

2-3 years' experience in the electrical or similar complex industries
Demonstrated mentoring and coaching experience and or previous leadership roles. Intermediate Computer Skills; ERP and Microsoft Office
ERP experience (SAP & Salesforce preferred)

What We Offer:

Free on-site parking
Hybrid working
Competitive salary with access to bonus scheme
Inclusive working environment
Volunteer days
Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.

If this sounds like you, please send through your application. We look forward to hearing from you!

Apply Now

Refine Your Search

senior customer support representative jobs in croydon park nsw

Senior Customer Service Representative

Senior Customer Care Representative

Senior Technical Support Representative

Senior Business Development Representative

Senior Sales Development Representative-Australia

PAM - ANZ Accenture

Account Executive

Consultant & Senior Consultant

Senior Sales Development Representative

Senior People Generalist / HR Manager

Sales Instructor / Trainer (B2B/Tech, confident with AI)

Director - Novated Leasing & Salary Packaging

Field Support Representative (12 Month Parental Leave Cover)

Sr Field Service Technician

Business Unit Coordinator

SVP Client Delivery & Regional Lead APAC

Strategic Account Executive - APAC

Licensed Roof Plumber/Metal Roofer

Demand Generation Sales Leader, Growth team

ANZ Field Enablement Lead, APJ Field Enablement Team

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