In-Demand Service desk support Jobs in Crawley, Wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)
Printforce —Perth Eastern Suburbs WA
- $75,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
Retail Planogram Merchandiser - Perth - WA
CROSSMARK Australia —Perth WA
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Retail Merchandiser - Innaloo - WA
CROSSMARK Australia —Innaloo WA
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
9d
Service Desk Analyst
Centorrino Technologies —Perth WA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
Receptionist
Lifecare —Wembley WA
- Part-time
- Customer service
- Clinic
- Organisational skills
Quick Apply
Front Desk Supervisor
Nautica Residences By Seashells —Hillarys WA
- From $32.31 an hour
- Full-time
- Supervising experience
- Front desk
- In-person
Quick Apply
5d
Retail Planogram Merchandiser - Fremantle - WA
CROSSMARK Australia —Fremantle WA
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
4d
Reception - Recruitment
Monadelphous —Perth WA
- Customer service
- Front desk
Recruitment Consultant
GEM Resourcing —Perth WA
- $60,000 a year
- Full-time
- Recruiting
- Construction
- Communication skills
Quick Apply
8d
Security Officer - Concierge
Certis Group —Perth WA
- CPR Certification
- Customer service
- First Aid Certification
- Employee assistance program
- Employee discount
Response Team (Help Desk) Level 1
TechBrain —Perth WA
- Full-time
- Management
- Microsoft Office
- IT
FIFO Casual Site Administrators
Compass Group Australia —Northbridge WA
- $452 a day
- Urgently hiring
- Hospitality
- Customer service
- Microsoft Office
- Free food
Workplace Assistant
WSP —Perth WA
- Hospitality
- Customer service
- Office
- Employee stock purchase plan
2d
Medical Receptionist
Jupiter Health CBD —Perth WA
- From $26 an hour
- Weekend availability
- Customer service
- Medical office experience
- Clinic
- On-the-job training
Quick Apply
9d
Desktop Support Engineer L1
Total IT Global —Perth WA
- $28 - $30 an hour
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick Apply
Support Technician
First Focus —Perth WA
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Paid training
Quick Apply
Membership Sales Consultant - Fitness
Genesis Fitness Bull Creek —Bull Creek WA
- $49,900 - $65,000 a year
- Part-time
- Sales
- Customer service
- Business development
- Gym membership
Quick Apply
Connective Lending Sales Support Specialist – Desk Based Perth
Connective Broker Services Pty Ltd —Perth WA
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance program
Quick Apply
11d
ICT Service Desk Analyst
genU —Perth WA
- $71,786 - $78,355 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
Front Office Reception/ Patient Sales...
Dental Boutique —Perth WA
- Full-time
- Hospitality
- Customer service
Quick Apply

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service desk support jobs near crawley, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Printforce -
Perth Eastern Suburbs WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Qualifications

Management
DHCP
Incident response
DNS
Diploma
Communication skills
Information Technology

Full Job Description

JOB FUNCTION:

The IT Service Desk Analyst is responsible for providing high-quality support to the Printforce employees. This includes resolving technical issues, answering questions, and providing guidance on the use of the company's systems and applications.

KEY RESPONSIBILITIES:

· Provide first and second level support to employees via phone, email, and chat

· Troubleshoot and resolve technical issues related to the company's systems and applications

· Escalate complex or high priority issues to the appropriate team or vendor for resolution

· Contribute to the development of the company's knowledge base by creating and updating articles

· Participate in the continuous improvement of the company's support processes and procedures

· Adapting client’s existing programs to meet their operation requirements

· installing and downloading required software

MAIN RESPONSIBILITIES:

· Work closely with the IT Systems Administrator to ensure the smooth operation of the IT Service function

· Analyse and resolve incidents on a first response basis

· Obtaining quotes/estimates and ordering of software and hardware as part of request fulfilment

· Be responsible for ordering hardware, stock, and supplies

· Liaison with suppliers and third-party support contacts

· To setup and manage mobile devices

· To adhere to all IT policies and procedures and to ensure all security and confidentiality measures are followed

MEASURES OF PERFORMANCE:

· Resolution targets according to SLAs

· % of incidents resolved in first response

· Reduction in repeat incidents

· Mobile device deployment time from request to operational status

EXPERIENCE/REQUIREMENTS:

Essential:

· Diploma of IT or Overseas Equivalent

· At least 1 year of fulltime work experience in an equivalent position post qualification

· Strong technical skills including understanding of MacOS and Microsoft applications

· Experience using remote management software

· Excellent communication and interpersonal skills

· Ability to diagnose and resolve hardware and software issues efficiently

· Familiarity with basic networking (IT addressing, DNS, DHCP troubleshooting)

· Strong organisation skills with ability to prioritise and multitasking

Do you think you can make a difference and want to be part of an innovative, WA-based, growing company?

Click Apply and submit your current CV along with a 1 page cover letter demonstrating your skills, experience and attributes that would make you a suitable team member.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

service desk support jobs in crawley, wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Retail Planogram Merchandiser - Perth - WA

Retail Merchandiser - Innaloo - WA

Service Desk Analyst

Receptionist

Front Desk Supervisor

Retail Planogram Merchandiser - Fremantle - WA

Reception - Recruitment

Recruitment Consultant

Security Officer - Concierge

Response Team (Help Desk) Level 1

FIFO Casual Site Administrators

Workplace Assistant

Medical Receptionist

Desktop Support Engineer L1

Support Technician

Membership Sales Consultant - Fitness

Connective Lending Sales Support Specialist – Desk Based Perth

ICT Service Desk Analyst

Front Office Reception/ Patient Sales...

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