In-Demand Front office supervisor Jobs in Coolaroo, Vic

Experienced Box Office Supervisor
Spark Event Group —Melbourne VIC
- $36.81 - $51.54 an hour
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
Quick Apply
10d
Reception Supervisor
Compass Group Australia —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Parental leave
Front Office Supervisor - Crowne Plaza Carlton
Crowne Plaza Hotels & Resorts —Carlton VIC
- Weekend availability
- English
- Microsoft Office
- Supervising experience
Front Office Supervisor
SONG Group —Melbourne VIC
- Temporary
- Microsoft Office
- Supervising experience
- Accounting
Quick Apply
Shift Supervisor
City of Darebin —Darebin VIC
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
4d
Housekeeping Supervisor
AccorHotel —Melbourne VIC
- Weekend availability
- Supervising experience
- Cleaning
- Leadership
- Employee assistance program
- Opportunities for advancement
Quick Apply
Food & Beverage Supervisor
Drifter —Melbourne VIC
- $31 - $32 an hour
- Part-time
- Hospitality
- Cash handling
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
2d
Guest Experience Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Hotel experience
- Employee assistance program
Night Supervisor
Marriott International, Inc —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- Hotel experience
- Employee assistance program
5d
Team Leader - Stock Handling
WHSmith —Melbourne VIC
- Weekend availability
- POS
- Communication skills
- Hospital experience
- Employee assistance program
- Employee discount
4d
Restaurant & Bar Manager
M GALLERY —Melbourne VIC
- Weekend availability
- Organisational skills
- Leadership
- Restaurant experience
- Employee assistance program
Quick Apply
HSW Specialist and Projects Support
Head Office St Kilda Rd —Melbourne VIC
- Management
HSW Specialist - TVC
The Victoria Clinic —Melbourne VIC
- Management
- Clinic
Health & Safety Consultant - Victoria - Hybrid
WSP Australia —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee stock purchase plan
Process Technician, Mechanical
Moderna, Inc. —Melbourne VIC
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Leading Hand Commercial Carpenter
Nosound Acoustics & Constructions —Melbourne VIC
- $45 - $50 an hour
- Full-time
- Carpentry
- Supervising experience
- Construction experience
Quick Apply
5h

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front office supervisor jobs near coolaroo, vic

Experienced Box Office Supervisor

Spark Event Group -
Melbourne VIC

Quick Apply

Job Details

Casual
$36.81 - $51.54 an hour
10 days ago

Qualifications

Customer service
Supervising experience
Organisational skills
Working with Children Check
Cash handling
Leadership
Office experience

Full Job Description

About Spark Event Group

At Spark Event Group, we bring extraordinary events to life. As one of Australia's leading event workforce providers, we partner with some of the country's most iconic venues, festivals, sporting events, live entertainment productions, and major cultural experiences.

Our team is at the heart of every event, delivering exceptional customer service and creating memorable experiences for thousands of guests each year.

We pride ourselves on providing exciting opportunities for passionate individuals who thrive in dynamic environments and enjoy being part of world-class events.

We are committed to fostering a diverse, inclusive, and welcoming workplace where everyone feels valued, respected, and empowered to succeed. We celebrate the unique backgrounds, experiences, and perspectives that our people bring and believe diversity strengthens our teams, enhances collaboration, and enriches the experiences we create for our clients, partners, and guests. Spark Event Group is proud to be an equal opportunity employer, and we encourage applications from people of all backgrounds, experiences, and abilities.

About the Role

Box Office Supervisor

Spark Event Group is seeking an experienced and motivated Box Office Supervisors to lead ticketing operations across a portfolio of exciting live events and entertainment experiences in Melbourne.

This is an excellent opportunity for a customer-focused leader with strong ticketing and event operations experience to take ownership of box office functions while supporting and mentoring a team of Box Office Staff. Working closely with venue management, event stakeholders, and operational teams, you will play a critical role in delivering a seamless ticketing experience from pre-event planning through to event delivery.

The successful candidate will thrive in a fast-paced environment, demonstrate exceptional leadership skills, and possess a strong understanding of ticketing systems, customer service, and event operations.

We are seeking candidates with strong ongoing availability, particularly across weekends and peak event periods. Flexibility and a commitment to regular shifts will be highly regarded.

Mandatory Requirement: You must currently hold, or be willing to obtain, a valid Victorian Employee Working with Children Check (WWCC) if successful in your application for this role

Candidates must be over 18 years old to be eligible for this role.

Key Responsibilities

Lead and supervise day-to-day box office operations across multiple events and venues.
Manage, support, and mentor Box Office Staff to ensure exceptional customer service standards are consistently delivered.
Act as the primary escalation point for complex customer enquiries, ticketing issues, and event-day challenges.
Oversee ticket sales, exchanges, upgrades, refunds, and reissues in accordance with venue and event policies.
Ensure accurate processing of cash, EFTPOS, and other payment methods.
Monitor and reconcile daily sales, cash handling procedures, and end-of-shift balancing.
Coordinate box office setup, staffing allocations, and event-day operational requirements.
Liaise with venue management, promoters, clients, and event stakeholders regarding ticketing operations.
Maintain accurate ticket inventory and reporting through ticketing platforms.
Ensure compliance with ticketing procedures, venue policies, privacy requirements, and financial controls.
Identify operational improvements and contribute to the ongoing development of box office processes and customer experience initiatives.
Assist with workforce training, onboarding, and performance support for box office team members.
Support admissions and front-of-house operations where required during peak event periods.

Skills & Experience

Demonstrated experience in a Box Office Supervisor, Senior Box Office, Ticketing Coordinator, or similar leadership role.
Strong knowledge of ticketing operations within live entertainment, sporting events, festivals, theatres, arenas, or major venues.
Proven experience leading and supporting frontline customer service teams.
Excellent communication, stakeholder management, and conflict-resolution skills.
Strong organisational skills with the ability to prioritise competing demands in a fast-paced environment.
High attention to detail and accuracy when managing ticketing and financial transactions.
Strong problem-solving capabilities and confidence making operational decisions under pressure.
Advanced computer literacy and confidence learning new technologies and systems.
Professional presentation and a customer first approach.

Highly Regarded

Experience using ticketing platforms
Experience managing ticket inventory, allocations, and event reporting.
Previous experience overseeing cash handling procedures, reconciliations, and financial controls.
Experience working within major venues, theatres, stadiums, festivals, exhibitions, or large-scale live events.
Experience training, coaching, and developing customer-facing teams.
Knowledge of accessibility requirements and best-practice customer service delivery within the events industry.

If you believe you have the skills, experience, and passion to excel in this role, we'd love to hear from you. Submit your application today

This application process is only for new candidates, if you are a current Spark workforce member, please log in to your Spark Profile and apply via the Portal.

Please note that only shortlisted candidates will be contacted and invited to participate in an interview

Pay: $36.81 – $51.54 per hour

Application Question(s):

Have you previously worked as a Box Office Supervisor? If so, how many years of experience do you have in this role?
Have you previously used any ticketing systems? If yes, please provide details of the systems you have used and your level of experience
Please describe your experience supervising or leading a customer service or box office ticketing team. How many team members have you managed, and what were your key responsibilities?

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

front office supervisor jobs in coolaroo, vic

Experienced Box Office Supervisor

Reception Supervisor

Front Office Supervisor - Crowne Plaza Carlton

Front Office Supervisor

Shift Supervisor

Housekeeping Supervisor

Food & Beverage Supervisor

Guest Experience Manager

Night Supervisor

Team Leader - Stock Handling

Restaurant & Bar Manager

HSW Specialist and Projects Support

HSW Specialist - TVC

Health & Safety Consultant - Victoria - Hybrid

Process Technician, Mechanical

Leading Hand Commercial Carpenter

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