In-Demand Senior account executive Jobs in Canberra, Act

Senior Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Sr. Account Executive - Federal Government
OpenText —Canberra ACT
- AI
Senior Account Executive
Cloudera —Canberra ACT
- Full-time
- Sales
- Bachelor's degree
- Annual leave
Senior Client Executive
NetApp —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Business development
- Analysis skills
- Annual leave
- Employee assistance program
Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Account Director Federal Health , Healthcare Industry Team
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Business development
9d
Account Executive - Federal
Databricks —Canberra ACT
- Sales
- AI
- Communication skills
6d
Account Executive - Defence , Worldwide Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- AWS
- Bachelor's degree
- No degree
1d
Account Administrative Assistant
JLL —Canberra ACT
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Senior Solutions Consultant
Pegasystems —Canberra ACT
- AI
- Leadership
7d
Account Executive, Federal Government (ACT)
DocuSign —Canberra ACT
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Tableau Account Executive | Federal Defence and Security
Salesforce —Canberra ACT
- Full-time
- Salesforce
- AI
- Analytics
Senior Finance Business Partner
Cushman & Wakefield —Canberra ACT
- Full-time
- Microsoft Excel
- Management
- ERP systems
Quick Apply
Account Administrative Assistant
DAG-Jones Lang LaSalle (ACT) Pty Ltd —Canberra ACT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Enterprise Account Executive
Pluralsight —Canberra ACT
- Full-time
- Sales
- Annual leave
- Professional development assistance
Senior Account Solution Architect - Defence
Red Hat, Inc. —Canberra ACT
- Full-time
- Remote
- Azure
- Sales
- AWS
Data and Configuration Manager
Amentum —Canberra ACT
- Full-time
- Negotiation
Senior Associate - Probity, Procurement and Contracting
Maddocks —Canberra ACT
- Full-time
- Management
- Communication skills
- Health insurance
- Parental leave
Client Account Manager - H&PS
Accenture —Canberra ACT
- Full-time
- Business development
- Analysis skills
- Communication skills
- On-the-job training
- Parental leave
Federal Government CTO
ServiceNow —Canberra ACT
- Full-time
- Hybrid work
- Business development
- AI
- Leadership
Quick Apply

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Senior Client Delivery Executive

Unisys -
Canberra ACT

Apply Now

Job Details

Qualifications

IT service management
Communication skills

Full Job Description

What success looks like in this role:

Client Delivery Executive – Government

Location: Canberra – Client Site

Role Summary

The Client Delivery Executive is responsible for the day‑to‑day delivery, governance, and financial performance of managed services for a government client, with a primary focus on Service Desk operations . Working closely with the Client Executive, delivery teams, and service line leadership, this role ensures services are delivered in line with contractual commitments, service levels, governance requirements, and financial targets.

The role combines operational leadership, account governance, and P&L discipline , with clear accountability for Service Desk performance, margin protection, and continuous improvement.

Key Responsibilities

Service Delivery Ownership
Manage day‑to‑day service delivery across the account, acting as the primary operational contact for the client and internal teams.
Service Desk Leadership & Oversight
Provide direct oversight of Service Desk performance, working closely with the Service Desk Lead to manage SLAs, incident and request trends, backlog health, workforce effectiveness, and customer satisfaction.
Account Governance & Controls
Support account‑level governance forums, ensuring service performance, risks, issues, and actions are tracked, reported, and managed in line with contractual and internal governance requirements.
Delivery & Service Line Coordination
Coordinate with delivery managers and service line leads to ensure services are executed consistently, responsibilities are clear, and delivery activities are not duplicated across teams or business units.
P&L & Cost Control
Support management of account financial performance, including cost control, margin protection, and visibility of key cost drivers—particularly within Service Desk operations. Identify and escalate risks to margin and support corrective actions.
Operational Performance Management
Monitor service metrics, risks, and issues, ensuring corrective actions are identified, tracked, and driven to closure.
Continuous Improvement
Identify and deliver service improvement initiatives, particularly within the Service Desk, to improve stability, efficiency, user experience, and cost effectiveness.
Client Communication & Reporting
Provide clear, regular operational updates to the client, including service performance reporting, issues, risks, and improvement actions.
Ad Hoc Demand & Workflow Management
Manage intake, prioritization, and scheduling of ad hoc requests and changes, ensuring delivery and financial impacts are understood and controlled.

You will be successful in this role if you have:

Security Clearance: NV2
Experience managing Service Desk or IT service delivery in a managed services or government environment
Strong understanding of ITSM processes, Service Desk operations, and service performance reporting
Experience supporting account governance and financial performance (cost, margin, and risk)
Ability to work effectively with service line leads and delivery teams in a matrix environment
Clear communication skills and a practical, outcomes‑focused mindset

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

senior account executive jobs in canberra, act

Senior Client Delivery Executive

Sr. Account Executive - Federal Government

Senior Account Executive

Senior Client Executive

Client Delivery Executive

Account Director Federal Health , Healthcare Industry Team

Account Executive - Federal

Account Executive - Defence , Worldwide Public Sector

Account Administrative Assistant

Senior Solutions Consultant

Account Executive, Federal Government (ACT)

Tableau Account Executive | Federal Defence and Security

Senior Finance Business Partner

Account Administrative Assistant

Enterprise Account Executive

Senior Account Solution Architect - Defence

Data and Configuration Manager

Senior Associate - Probity, Procurement and Contracting

Client Account Manager - H&PS

Federal Government CTO

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