In-Demand Of process improvement Jobs in Canberra, Act

Office Manager
Haven Care Australia —Canberra ACT
- $70,000 - $95,000 a year
- Part-time
- CPR Certification
- Administrative experience
- First Aid Certification
- Travel reimbursement
Quick Apply
Analytics Officer | Full-time Permanent
Education —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- Analytics
Building Associate
Create Build Enjoy —Canberra ACT
- $75,000 - $80,000 a year
- Full-time
- Carpentry
- Customer service
- Construction
Quick Apply
Workplace Coordinator
JLL —Canberra ACT
- Maintenance
- Microsoft Office
- Presentation skills
Workplace Ambassador – Facilities Coordinator
DAG-Jones Lang LaSalle (ACT) Pty Ltd —Canberra ACT
- Full-time
- Office
- Administrative experience
- AI
- Health insurance
- Parental leave
Quick Apply
Senior Project Coordinator
Unisys —Canberra ACT
- Full-time
4d
APS Level 5 - System Support Officer - Unapproved Medicines Access Section
Department of Health, Disability and Ageing —Canberra ACT
- $90,830 - $98,220 a year
12d
Workplace Ambassador – Facilities Coordinator
JLL —Canberra ACT
- Office
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
Product Manager
Downer Group —Canberra ACT
4d
Senior Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Incident and Event Operations Manager
Leidos —Canberra ACT
- Full-time
- Communication skills
- Annual leave
Senior Business Service Officer - Business Improvement | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
- Microsoft Excel
- SharePoint
4d
Deputy Integrated Project Manager
Downer Group —Canberra ACT
- Communication skills
Assistant Director, HR Strategy & Indigenous Liaison Officer - Affirmative Measures – Aboriginal and Torres Strait Islander Employment
Australian Government —Canberra ACT
- $129,477 - $143,099 a year
9d
Project Scheduler
Downer Group —Canberra ACT
- Communication skills
4d
GRC Specialist
Downer Group —Canberra ACT
- Communication skills
Narrowband T&E Engineer
Downer Group —Canberra ACT
- In-person
Canberra | CFO Advisory/Accounting & Reporting Assurance - Multiple opportunities available
Deloitte —Canberra ACT
- Bachelor's degree
- Leadership
- Accounting
- Parental leave
Manager, Digitisation and Mail Services | Full-time Temporary with a Possibility of Permanency
Chief Minister, Treasury and Economic Development —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
- Communication skills
3d
Geospatial Analyst
Geoscape Australia —Canberra ACT
- $90,000 - $110,000 a year
- Full-time
- Databases
- SQL
- Scripting
Quick Apply

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Office Manager

Haven Care Australia
Canberra ACT

Quick Apply

Job Details

Part-time | Full-time
$70,000 - $95,000 a year

Benefits

Travel reimbursement
Visa sponsorship
Salary packaging

Qualifications

CPR Certification
Intake
Working with Vulnerable People Registration
Administrative experience
Blue Card
Driver Licence
First Aid Certification
Organisational skills
Leadership
Communication skills
Time management

Full Job Description

Office Manager & On-Call Manager – Position DescriptionHaven Care Australia

Position Title: Office Manager & On-Call Manager

Organization: Haven Care Australia

Reports To: Operations Manager / Director

Employment Type: Full-Time

Position Overview

The Office Manager & On-Call Manager at Haven Care Australia is responsible for overseeing the day-to-day administrative operations of the organisation while also coordinating and managing after-hours operational support and emergency responses through the on-call system.

This role plays a critical part in ensuring smooth office operations, staff coordination, participant support continuity, compliance management, communication flow, and effective response to urgent operational matters across the organisation’s disability support services.

The position requires strong organisational skills, leadership abilities, problem-solving capacity, and the ability to work in a fast-paced and highly responsive environment within the NDIS and disability services sector.

Key ResponsibilitiesOffice Management Duties

Oversee the daily administrative operations of Haven Care Australia
Coordinate office systems, processes, and workflow management
Manage staff communication, scheduling support, and administrative coordination
Assist with onboarding of participants and intake processes
Coordinate staff recruitment documentation, compliance checks, and training records
Organise staff training sessions, meetings, inductions, and compliance updates
Maintain participant records, staff files, and operational documentation
Liaise with participants, families, Support Coordinators, hospitals, allied health teams, and external stakeholders
Assist management with reporting, audits, incident follow-up, and compliance requirements
Support invoice coordination, document processing, and operational administration
Monitor and maintain confidentiality, professionalism, and compliance with organisational policies

On-Call Management Duties

Participate in the after-hours on-call roster to provide operational support outside standard business hours
Respond to urgent staffing issues, participant incidents, and operational emergencies
Coordinate replacement staffing for unexpected shift vacancies and emergencies
Provide guidance and support to support workers during after-hours situations
Escalate critical incidents to management and relevant authorities where required
Ensure continuity of participant supports and safe service delivery at all times
Support crisis management and urgent rostering adjustments
Maintain accurate records and communication regarding on-call incidents and actions taken
Assist with decision-making during emergencies in consultation with management teams

Additional Responsibilities

Support participant quality checks and service reviews
Assist with participant interviews and intake assessments
Support organisational compliance with NDIS Practice Standards
Contribute to continuous quality improvement initiatives
Assist with roster coordination and operational planning where required
Promote positive workplace culture and teamwork across the organisation

Essential Skills & Attributes

Strong organisational and time management skills
Excellent communication and interpersonal abilities
Ability to work under pressure and manage urgent situations effectively
Strong problem-solving and decision-making skills
High attention to detail and administrative accuracy
Ability to maintain confidentiality and professionalism
Leadership and team coordination abilities
Strong understanding of the disability and community services sector

Qualifications & Requirements

Experience in administration, office management, disability services, or community services
Knowledge of NDIS systems and disability sector operations preferred
Current National Police Check
NDIS Worker Screening Clearance
Current Driver’s Licence
Working with Vulnerable People (WWVP) / Blue Card preferred
Current First Aid & CPR Certificate preferred
Ability to participate in after-hours on-call duties

Key Outcomes

Efficient and organised office operations
Timely response to operational and participant needs
Effective coordination of after-hours support services
Strong staff and stakeholder communication
Compliance with organisational and NDIS requirements
Continuity and quality of participant supports

At Haven Care Australia, the Office Manager & On-Call Manager plays a vital role in ensuring operational excellence, participant safety, and the smooth coordination of services that empower participants to live with dignity, independence, and quality support.

Pay: $70,000.00 – $95,000.00 per year

Benefits:

Salary packaging
Travel reimbursement
Visa sponsorship

Work Location: In person

Quick Apply

Refine Your Search

of process improvement jobs in canberra, act

Office Manager

Analytics Officer | Full-time Permanent

Building Associate

Workplace Coordinator

Workplace Ambassador – Facilities Coordinator

Senior Project Coordinator

APS Level 5 - System Support Officer - Unapproved Medicines Access Section

Workplace Ambassador – Facilities Coordinator

Product Manager

Senior Client Delivery Executive

Incident and Event Operations Manager

Senior Business Service Officer - Business Improvement | Full-time Temporary with a Possibility of Permanency

Deputy Integrated Project Manager

Assistant Director, HR Strategy & Indigenous Liaison Officer - Affirmative Measures – Aboriginal and Torres Strait Islander Employment

Project Scheduler

GRC Specialist

Narrowband T&E Engineer

Canberra | CFO Advisory/Accounting & Reporting Assurance - Multiple opportunities available

Manager, Digitisation and Mail Services | Full-time Temporary with a Possibility of Permanency

Geospatial Analyst

I want to receive the latest job alert for of process improvement in canberra, act

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