In-Demand Team leader Jobs in Caloundra, Qld

Team Leader Recoveries
Auto & General Holdings —Kawana Waters QLD
- Management
- Customer service
- Data analysis skills
- Parental leave
- Gym membership
Quick Apply
2d
Manager to lead our team!
Stoa Bokarina —Bokarina QLD
- From $75,000 a year
- Weekend availability
- Customer service
- In-person
- Leadership
- Free food
Quick Apply
2d
Team Leader Fraud Investigations
Auto & General Holdings —Kawana Waters QLD
- Management
- Customer service
- In-person
- Parental leave
- Employee discount
Quick Apply
2d
Team Leader Claims Knowledge
Auto & General Holdings —Birtinya QLD
- Administrative experience
- Financial services
- Parental leave
- Employee discount
Quick Apply
2d
Holiday Home Cleaner | Team Leader Opportunity = Optional Extra Hours
Adela's Holiday Home Management & cleaning services —Maroochydore QLD
- $38 - $55 an hour
- Urgently hiring
- Cleaning
- In-person
- Professional development assistance
Quick Apply
10d
Team Leader ( Cruiseabout )- Sunshine Coast, QLD
Cruiseabout —Sunshine Coast QLD
- Full-time
- Sales
- Customer service
- Health insurance
- Parental leave
Senior Rental Sales Agent / Customer Service & Sales Team Leader
Avis Budget Group —Marcoola QLD
- Overtime
- Hospitality
- Customer service
- Employee assistance program
- Employee discount
Quick Apply
Team Leader Pet Insurance
Auto & General Holdings —Kawana Waters QLD
- Sales
- Customer service
- Team management
- Parental leave
- Gym membership
Quick Apply

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Team Leader Recoveries

Auto & General Holdings -
Kawana Waters QLD

Quick Apply

Job Details

Permanent
2 days ago

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Management
Customer service
Data analysis skills

Full Job Description

The role:

Opportunity is available in our Recoveries team as a Team Leader at the Kawana Edge office leading our Kawana based Confirmed Insured Consultants. You will be leading dedicated and task focused recoveries specialists to ensure the best client and company outcome is achieved whilst delivering consistently high levels of service to each and every stakeholder. To achieve this, it is critical to maintain a service and cost focused outcome that can deliver in the areas of Timeliness, Quality & Cost.

Responsibilities

Delivering superior financial, service and effectiveness outcomes in line with key performance indicators and overall department and company objectives
Coach, train and mentor direct reports using technical expertise to pursue saving opportunities
Conduct regular, ad hoc and monthly performance reviews with direct reports to ensure alignment with goals and overall objectives are being met
Develop and implement processes to ensure maximum saving potential is recognised within the team, using technical knowledge and file management skills to create fair and prompt outcomes for all parties
Provide technical recovery claims advice and assistance to all team members
Review and sign off on claim decisions and recovery write off outside of teams authority limits
Participate and support peer leadership group in decision making and resource allocation across the claims department
Review and report on department results and trends to outline the ongoing performance of the Recoveries portfolio
Review, research and make recommendations regarding additional tools and resources required to improve effectiveness and performance of the team

What are we looking for?

Strong recoveries or claims management experience
A proactive and energetic approach to help drive the business forward
Demonstrated ability to develop, coach and train staff
Have the desire to expand your knowledge and skills across different facets of motor insurance
Proven ability to provide data analysis with strong written verbal communications skills
The ability to maintain strong relationships with internal & external stakeholders
Excellent customer service skills
Solid understanding of liability and relevant insurance laws
Demonstrated financial and KPI performance
Strong negotiation and conflict resolution
Well developed and demonstrated understanding of the legislative, regulatory and compliance obligations to operate in the FSR environment

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

The benefits of working at A&G

Location – This role is based at our Kawana Office..
Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Quick Apply

Refine Your Search

team leader jobs in caloundra, qld

Team Leader Recoveries

Manager to lead our team!

Team Leader Fraud Investigations

Team Leader Claims Knowledge

Holiday Home Cleaner | Team Leader Opportunity = Optional Extra Hours

Team Leader ( Cruiseabout )- Sunshine Coast, QLD

Senior Rental Sales Agent / Customer Service & Sales Team Leader

Team Leader Pet Insurance

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