In-Demand Customer banking specialist Jobs in Browns Plains Qld

Customer Relationship Specialist - Beenleigh
Bank of Queensland —Beenleigh QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Customer Support Specialist
Macquarie Group Limited —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- AI
- Annual leave
- Work from home
Customer Relationship Specialist
Bank of Queensland —New Farm QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
6d
Customer Service Representative
Cover-More —Brisbane QLD
- $60,000 - $70,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Customer service
- Parental leave
Quick Apply
12d
Customer Relationship Specialist - The Gap
Bank of Queensland —The Gap QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Administration Assistant
RACQ —Slacks Creek QLD
- Administrative experience
- Communication skills
- Time management
- Employee discount
Accounts Payable/Receivable Specialist
Metrea Management LLC —Brisbane QLD
- Microsoft Excel
- ERP systems
- Accounting
- Health insurance
- Annual leave
Internal Auditor
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Analysis skills
- AI
- Parental leave
- Employee assistance program
People Services Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Case management
- Parental leave
- Employee assistance program
Home Lending Executive
Bank of Queensland —Newstead QLD
- Full-time
- Management
- Parental leave
- Employee assistance program
Relationship Manager, Global Network Banking
HSBC Global Services Limited —Brisbane QLD
- Full-time
- Management
- Customer service
- Analysis skills
- Gym membership
8d
Middle Office Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Writing skills
- Finance
- SQL
- Parental leave
- Employee assistance program
Customer Service Officer -116 Queen Street
Bank of Queensland —Brisbane QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
6d
Manager Customer Relations Data & Insights
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Presentation skills
- Communication skills
- Parental leave
- Employee assistance program
9d
Mobile Banker - Brisbane
Bank of Queensland —Newstead QLD
- Full-time
- Parental leave
- Employee assistance program
Branch Manager - Middle Park
Bank of Queensland —Middle Park QLD
- Full-time
- Leadership
- Parental leave
- Employee assistance program
10d
Business Development Manager - Brisbane
Bank of Queensland —Newstead QLD
- Full-time
- Parental leave
- Employee assistance program
Internal Audit Manager
Bank of Queensland —Newstead QLD
- Urgently hiring
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Career Opportunities: Senior Theatre Technician - Lighting (3799)
Redland City Council —Redland QLD
- $37.26 an hour
- Part-time
- CAD
- Customer service
- Power tools
- Annual leave
- Parental leave
Pathology Collector
Healius Corp. —Brisbane QLD
- Part-time
- Communication skills
- Nursing
- Health insurance
- Employee assistance program
3d

I want to receive the latest job alert for customer banking specialist in browns plains qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer banking specialist jobs near browns plains qld

Customer Service Representative jobs in Brisbane QLD

Business Development Manager jobs in Newstead QLD

Quantitative Analyst jobs in Campbelltown Nsw

Quantitative Analyst jobs in Melbourne Vic

Quantitative Analyst jobs in Ruse Nsw

Kpi Performance Analyst jobs in Sydney Nsw

Investment Analyst jobs in Melbourne Vic

Cafe Store Manager jobs in Croydon Vic

Banking Relationship Manager jobs in Bankstown Nsw

Manager, Team Leader, Aged Care, Disability jobs in Officer Vic

Customer Service Manager jobs in Manunda Qld

Banking Relationship Manager jobs in Mornington Vic

Operations Clients Manager jobs in Perth Wa

Customer Insights Analyst jobs in Woolloomooloo Nsw

Airport Customer Service jobs in Melbourne Vic

Receptionist Customer Service Accounts jobs in Melbourne Vic

Customer Insights Analyst jobs in Sydney Nsw

Lighting Technician jobs in Melbourne Vic

Laboratory Technician jobs in Melbourne Vic

It Technician It Hero jobs in Carlton Nsw

Customer Relationship Specialist - Beenleigh

Bank of Queensland -
Beenleigh QLD

Apply Now

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Salary packaging
Insurance services

Qualifications

Customer service

Full Job Description

About the Role

As a Customer Relationship Specialist, you’ll be the welcoming face of BOQ in our Beenleigh branch.

You’ll work closely with the Branch Manager and a supportive team to deliver exceptional service by identifying and responding to customers’ financial needs.

Your day-to-day will involve engaging customers in meaningful conversations to uncover their current and future goals, then matching them with the right banking solutions. You’ll manage loan maintenance requests such as top-ups, pricing adjustments, and variations, ensuring a smooth and transparent experience for the customer.

You’ll also play a key role in identifying opportunities for referrals to specialist teams, including Home Lending and Business Banking, to ensure customers receive the most comprehensive support. As part of your proactive rhythm, you’ll maintain regular contact with new and existing customers, manage leads, and book appointments to deepen relationships and drive retention.

In addition to customer-facing responsibilities, you’ll support the development of your team by coaching Customer Service Officers on quality conversations, lead identification, and service excellence.

You’ll also champion digital banking tools, helping customers build confidence in managing their finances online.

This role is a launchpad for a future in lending, with structured training in lending fundamentals and a clear pathway toward becoming a Lending Specialist.

About You

You’re a confident communicator with a genuine passion for helping people.

You’ll thrive in this role bringing previous experience in customer service, ideally within banking or financial services. Exposure to consumer lending is a plus.

You approach challenges with a proactive, solutions-focused mindset and a “can-do” attitude.

Your attention to detail and ability to navigate financial systems with ease will help you succeed, along with a collaborative spirit and a drive to go above and beyond for customers and colleagues.

Most importantly, you’ll be part of a transformation journey that’s reshaping the future of banking.

If you're ready to dive in and make a real impact, we’d love to hear from you!

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.

Apply Now

Refine Your Search

customer banking specialist jobs in browns plains qld

Customer Relationship Specialist - Beenleigh

Customer Support Specialist

Customer Relationship Specialist

Customer Service Representative

Customer Relationship Specialist - The Gap

Administration Assistant

Accounts Payable/Receivable Specialist

Internal Auditor

People Services Analyst

Home Lending Executive

Relationship Manager, Global Network Banking

Middle Office Analyst

Customer Service Officer -116 Queen Street

Manager Customer Relations Data & Insights

Mobile Banker - Brisbane

Branch Manager - Middle Park

Business Development Manager - Brisbane

Internal Audit Manager

Career Opportunities: Senior Theatre Technician - Lighting (3799)

Pathology Collector

I want to receive the latest job alert for customer banking specialist in browns plains qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected