When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.
About the role
This is an exciting opportunity to join a new residential service based in Broome, supporting women and children experiencing family and domestic violence and homelessness.
As a Residential Support Worker, you will help create a safe, welcoming and supportive environment where residents can stabilise, build confidence and work toward positive outcomes.
The role involves supporting daily living activities, maintaining a safe residential environment, assisting with case planning and safety planning, facilitating group activities and responding to incidents in line with organisational procedures.
This service operates 24/7 and offers a variety of roster patterns across:
- Day shifts: 7:00am – 5:15pm
- Afternoon shifts: 5:00pm – 11:00pm
- Overnight sleep shifts: 11:00pm – 7:00am
We currently have 4 permanent part-time roster patterns available, including:
- Rosters averaging approximately 66.5 hours per fortnight or 40 hours per fortnight
- Combination rosters across weekdays and weekends
About you
You’re compassionate, resilient and adaptable, with a genuine passion for supporting vulnerable people within residential and community settings.
In addition, you will also possess:
- Certificate III in Community Services or related qualification (desirable)
- Experience supporting people in residential, community services, housing or related settings
- Experience working with individuals experiencing complex needs or crisis situations
- Strong interpersonal and communication skills
- Ability to remain calm and professional in high-pressure situations
- Flexible approach to shift work and sleepover shifts across a 24-hour roster
- Current Driver’s Licence
- First Aid Certificate
- National Police Clearance (obtained within the last six months)
About the benefits
You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.
As a valued team member, you’ll also enjoy access to:
- Not for profit Salary Packaging options up to $18,000!
- Regional allowance of $5,000 per annum
- 6 weeks Annual and 4 weeks Personal Leave per annum (pro rata)
- Options to purchase additional leave
- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations
How To Apply
Click "Apply Now" to visit our website and share your application. The easiest way to apply is upload your CV and our system will prepopulate your application details for you!
Applications close on 29 June, 2026, but don't wait—apply early, as the recruitment process may begin before the closing date.
Please note all applications must be received via the online portal to be considered.
Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at [email protected] we would love to hear from you.
When life needs care, we are there
As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive.
We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.
