In-Demand Customer service representative Jobs in Brisbane Airport Qld 4008

Passenger Service Agent
Swissport International AG —Brisbane Airport QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
12d
Customer Service/Sales Consultant
The Automotive Group —Rothwell QLD
- $35 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
- Employee discount
Quick Apply
Guest Service Agent
Oaks Hotels —Brisbane QLD
- Part-time
- Health insurance
- Parental leave
Quick Apply
Customer Service Specialist - Call Centre
Concentrix —Brisbane QLD
- Full-time
- Customer service
- In-person
- Communication skills
- Paid training
Customer Service Support
Lite n’ Easy —Banyo QLD
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
Quick Apply
10d
Guest Service Agent
MERCURE —Brisbane QLD
- Part-time
- Hospitality
- Microsoft Office
- Communication skills
- Employee discount
Quick Apply
Membership Consultant
Powerhouse Gym Performance & Recovery Centre —Mount Gravatt QLD
- From $60,000 a year
- Full-time
- Sales
- Business development
- In-person
- Employee discount
- Gym membership
Quick Apply
17h
Client Services Representative - AEC Kedron
Animal Emergency Centre —Kedron QLD
- Part-time
- Administrative experience
- Communication skills
Quick Apply
Customer Service Attendant
Freedom Fuels —Nudgee QLD
- Communication skills
- Employee discount
- Fuel discount
Guest Service Agent
Accor Apartments & Realty —Brisbane QLD
- Part-time
- Hospitality
- Front desk
- Communication skills
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Customer Care Consultant
St John Ambulance Qld —Nundah QLD
- $36.74 - $36.75 an hour
- Full-time
- Customer service
Quick Apply
4d
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Cargo Customer Service Agent
Menzies Aviation —Brisbane QLD
- Part-time
- Microsoft Office
13d
Casual Customer Service Advisor (Cross-Channel)
Queensland Government —Brisbane QLD
14d
Customer Service Advisor
Velocity Truck Centre —Brisbane QLD
- Overtime
- Customer service
- Employee assistance program
Customer Service Coordinator
Cement Australia —Pinkenba QLD
- $73,392.86 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Work from home
- Parental leave
Customer Service Attendant
Ampol Group —Hemmant QLD
- Part-time
- Serving
- Customer service
- Cleaning
- Parental leave
- Fuel discount
Quick Apply
3d
Guest Service Agent
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- Organisational skills
- Communication skills
- Hotel experience
- Parental leave
Guest Service Agent
Minor Hotels —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply

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Passenger Service Agent

Swissport International AG -
Brisbane Airport QLD

Apply Now

Job Details

Permanent | Part-time
12 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

customer service representative jobs in brisbane airport qld 4008

Passenger Service Agent

Customer Service/Sales Consultant

Guest Service Agent

Customer Service Specialist - Call Centre

Customer Service Support

Guest Service Agent

Membership Consultant

Client Services Representative - AEC Kedron

Customer Service Attendant

Guest Service Agent

Guest Service Agent

Customer Care Consultant

Night Guest Service Agent

Cargo Customer Service Agent

Casual Customer Service Advisor (Cross-Channel)

Customer Service Advisor

Customer Service Coordinator

Customer Service Attendant

Guest Service Agent

Guest Service Agent

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