In-Demand Senior technical support Jobs in Brisbane, Qld

Senior Technical Support Officer
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Health insurance
- Work from home
6d
Senior Service Desk Support Officer
Queensland Government —Brisbane QLD
- Azure
- Management
- Salesforce
9d
Senior Technical Officer
Queensland Government —Brisbane QLD
- Overtime
- Engineering
- SQL
- Outdoor work
14d
Senior Program Officer (Community Housing Delivery)
Queensland Government —Brisbane QLD
10d
Senior Intelligence Officer
Queensland Government —Brisbane QLD
- Weekend availability
8d
Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
- Management
- PMP
- Research
Senior Integration Analyst (Frontline Support)
Queensland Government —Brisbane QLD
- Temporary
- Software development
10d
Senior Cyber Program Manager
Queensland Government —Brisbane QLD
3d
Chief Information Officer
Queensland Government —Brisbane QLD
- Contract
- Leadership
- Communication skills
- Negotiation
3d
IT Senior Support Technician
Qscan Group —Brisbane QLD
- Full-time
- Customer service
- Clinic
- Communication skills
13d
Senior Application Specialist
Queensland Government —Brisbane QLD
- Management
6d
Project Coordinator (Building Services)
H&S Group —Eight Mile Plains QLD
- $75,000 - $90,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Construction
Quick Apply
7d
Analyst Cyber Security
Queensland Government —Brisbane QLD
- Temporary
3d
Senior Integrated Logistics Support Specialist/Engineer
Boeing —Brisbane QLD
- Communication skills
- Tuition reimbursement
- Annual leave
7d
ICT System and Field Technical
Integral Connection t/as Network Overdrive —Brisbane QLD
- $28,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Senior Renewable Energy Manager
Mac-BAT Energy Storage & Battery Solutions Pty Ltd —Brisbane QLD
- $160,000 - $220,000 a year
- Full-time
- In-person
- Communication skills
- Professional development assistance
Quick Apply
Senior Integrated Logistics Support Specialist/Engineer
Boeing RIV Site —Brisbane QLD
- Communication skills
- Annual leave
7d
Senior Telecommunications Engineer, Specialist - AUS Wide
WSP —Brisbane QLD
- Engineering
- No degree
- Employee stock purchase plan
- Parental leave
Technical Program Manager, Amazon World Wide Groceries
Amazon Support Services Pty Ltd —Brisbane QLD
- Full-time
- Computer Science
- Engineering
- Systems design
Senior Partner Success Manager, eero, eero
Amazon Support Services Pty Ltd —Brisbane QLD
- Full-time
- Master's degree
- Business development
- Business Administration
8d

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Senior Technical Support Officer

Anglicare Southern Queensland -
Fortitude Valley QLD

Apply Now

Job Details

Full-time
6 days ago

Benefits

Health insurance
Work from home
Employee assistance program
Salary packaging
Insurance services

Qualifications

Driver Licence
VMWare
Citrix

Full Job Description

About us

For over 150 years, Anglicare Southern Queensland has been walking alongside Queenslanders, offering care, support, and dignity to those who need it most. By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is to make a lasting impact by fostering hope, independence, and inclusion.

At the heart of everything we do is a simple belief: everyone deserves to be treated with dignity, respect, and care. Join our team today, and make a difference today, tomorrow and together. Be where you’re needed. Belong right here.

The Role

We are currently seeking to hire a Senior Technical Support Officer to join our ICT team based in Fortitude Valley. The purpose of the Senior Technical Support Officer is provide help-desk IT support to all organisational business units, and act as the second point of call for user issues with a focus on IT end user devices, networking, printer and Citrix support. The role is also responsible for logging, documenting, and tracking IT issues, and complying with organisational policies and procedures.

Your role in supporting Anglicare will include:

Provide technical support and advice; respond to queries as logged through the Helpdesk
Manage work projects through to completion, including monitoring progress and adjusting plans
Provide onsite and remote assistance in resolving helpdesk calls, and escalate critical and unresolved issues when required, in a timely and professional manner
Act as escalation point for Analysts, Service Desk and provide support as required
Develop methods, procedures, and documentation of operational practices, monitor and develop improvements where issues arise
Install software & utilities on client devices and servers. Provide hardware and peripheral installation as required.
Process User Request Forms as per procedures and guidelines
Analyse and report on trouble trends, suggest remedies and prepare relevant documentation
Become familiar with ICT environment, policies, and processes and comply with requirements
Participate in ad-hoc ICT activities and projects.

What you will bring to the role

Current National Police Check
Current Queensland Driver Licence
Significant experience in assisting end users with various ICT issues, preferably within a large organisation with strong customer facing skills (3-5 years’ experience)
Knowledge of effective practices associated with ICT service level, business improvement, and change management
Ability to communicate both technical and non-technical information at all levels
Qualifications in Information Technology or similar (desired)
Relevant vendor certification - ITIL, Cisco, Microsoft, Citrix, VMWare or similar (desired).

Why you’ll love working with Anglicare Southern Queensland

Voted Reader’s Digest Most Trusted Brand in Aged Care seven consecutive years in a row
Know your role is making a real difference supporting Queenslanders in need.
Value-driven organisation rooted in Love, Care, Hope & Humility.
Flexible Working Environment and work from home possibilities.
Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
Novated Lease – pay for your car and running costs with pre-tax dollars!
Corporate Health Insurance Discounts with Bupa and Medibank.
Benefits App – discounts and cash back at retailers (Woollies, Big W, Myer & much more!).
Referral App – $1 for each time you share job and up to $300 for a successful referral.
\Wellbeing App – Mental, Physical and Financial wellbeing support.
A culture of recognition with our Annual People Awards.
24/7 Employee Assistance Program & Pastoral Care Support.

What’s next?

Click apply and send us your current resume.

For further information please contact
Daniel Walsh - Corporate Recruitment Advisor

Email: [email protected]

Anglicare Southern Queensland is committed to the health and safety of our workforce. Shortlisted Applicants will be asked to complete a Pre-Employment Assessments that requests the sharing of information regarding pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing on-going care and protection.

Apply Now

Refine Your Search

senior technical support jobs in brisbane, qld

Senior Technical Support Officer

Senior Service Desk Support Officer

Senior Technical Officer

Senior Program Officer (Community Housing Delivery)

Senior Intelligence Officer

Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Senior Integration Analyst (Frontline Support)

Senior Cyber Program Manager

Chief Information Officer

IT Senior Support Technician

Senior Application Specialist

Project Coordinator (Building Services)

Analyst Cyber Security

Senior Integrated Logistics Support Specialist/Engineer

ICT System and Field Technical

Senior Renewable Energy Manager

Senior Integrated Logistics Support Specialist/Engineer

Senior Telecommunications Engineer, Specialist - AUS Wide

Technical Program Manager, Amazon World Wide Groceries

Senior Partner Success Manager, eero, eero

I want to receive the latest job alert for senior technical support in brisbane, qld

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