In-Demand Reservation agent Jobs in Bowen Hills Qld

Guest Service Agent
The Coats Group —Fortitude Valley QLD
- $26.44 - $44.12 an hour
- Part-time
- Hospitality
- Office
- Organisational skills
- Employee discount
Quick Apply
12d
Guest Service Agent
Accor Apartments & Realty —Fortitude Valley QLD
- Weekend availability
- Hospitality
- Communication skills
- Hotel experience
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Guest Experience Agent
Fanda Group —Fortitude Valley QLD
- $33 - $50 an hour
- Weekend availability
- Hospitality
- Office
- Organisational skills
Quick Apply
16h
Night Guest Service Agent
Oaks Hotels —Brisbane QLD
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Reservations Agent
Marriott International, Inc —Brisbane QLD
- Full-time
- Management
- Communication skills
- Employee assistance program
13d
Reservations Agent
Brisbane Airport Hotels Group —Brisbane Airport QLD
- Weekend availability
- Commuter assistance
Guest Service Agent - Kennigo Hotel
EVT Group —Spring Hill QLD
- Part-time
- Microsoft Office
- Guest services
- Communication skills
- Parental leave
5d
Reservations Agent
The Calile Hotel —Bowen Hills QLD
- Full-time
13d
Business Development Manager
Valsoft Corporation —Brisbane QLD
- Full-time
- Remote
- Sales
- Bachelor's degree
- POS
Quick Apply

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Guest Service Agent

The Coats Group
Fortitude Valley QLD

Quick Apply

Job Details

Part-time
$26.44 - $44.12 an hour
12 days ago

Benefits

Employee discount

Qualifications

Hospitality
Organisational skills
Front desk
Communication skills

Full Job Description

Guest Services Agent

Coats Group | Fortitude Valley, Brisbane

Join the team behind some of Brisbane's leading hospitality venues.

The Coats Group is seeking a professional, organised and customer-focused Guest Services Agent to join our Head Office team. This role is perfect for someone who enjoys providing exceptional customer service and being the first point of contact for our guests.

Working from our Fortitude Valley office, you will manage reservations and enquiries across our venues, ensuring every guest receives a warm, efficient and memorable experience from their very first interaction.

About the Role

As a Guest Services Agent, you will be responsible for:

Answering incoming phone calls and responding to guest enquiries.
Managing reservations across multiple venues using our reservation systems.
Assisting guests with bookings for dining, events and special occasions.
Responding to email enquiries in a professional and timely manner.
Liaising with venue management regarding bookings, VIP guests and special requests.
Maintaining accurate guest information and reservation records.
Providing knowledgeable information about our venues, menus, events and experiences.
Supporting the wider operations team with administrative tasks as required.

About You

You'll be successful in this role if you have:

Previous experience in hospitality, reservations, reception or customer service.
Excellent verbal and written communication skills.
A warm, friendly and professional phone manner.
Strong organisational skills with the ability to multitask.
High attention to detail and accuracy.
Confidence using computers and reservation systems (experience with SevenRooms is highly regarded but not essential).
The ability to remain calm and professional during busy service periods.
Availability to work weekdays, with occasional weekend or evening shifts as required.

Why Join Coats Group?

Be part of one of Brisbane's growing hospitality groups.
Work alongside a passionate and supportive team.
Staff discounts across our venues.
A modern Head Office environment in Fortitude Valley.

If you love hospitality, enjoy helping people and take pride in delivering outstanding customer service, we'd love to hear from you.

Apply today with your resume and a short cover letter telling us why you'd be a great fit for the Coats Group Guest Services team.

Pay: $26.44 – $44.12 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

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