In-Demand Customer engagement Jobs in Blacktown Nsw

Cinema Worker Level 2
EVT Group —Blacktown NSW
- Management
- Customer service
- No degree
Store All-Rounder
Pinoy Stop —Doonside NSW
- $50,000 - $55,000 a year
- Part-time
- Sales
- Customer service
- In-person
Quick Apply
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Engagement Specialist
Transport For NSW —Macquarie Park NSW
- $141,678 - $158,677 a year
- Full-time
- No degree
- Communication skills
- Marketing
6d
NDIS Support Worker
Mercy Life Care —Blacktown NSW
- $38 - $65 an hour
- Weekend availability
- First Aid Certification
- In-person
- Communication skills
- Travel reimbursement
- Employee assistance program
Quick Apply
5d
Sales Assistant - Wetherill Park
Ghanda Clothing —Wetherill Park NSW
- Public holidays
- Hospitality
- POS
Business Development Executive
Legend Institute —Parramatta NSW
- $76,585.24 - $83,456.28 a year
- Full-time
- CRM software
- Management
- Sales
Quick Apply
10d
Management Consultant
Acrea Group Pty Ltd —Parramatta NSW
- $79,423 - $85,000 a year
- Full-time
- Hospitality
- Analysis skills
- Presentation skills
Quick Apply
Engagement Associate
Cochlear Ltd —Macquarie Park NSW
- Full-time
- Sales
- Customer service
- Databases
Executive Assistant
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
6d
Workplace Support Officer Inclusive Employment Australia (IEA)
Teldraw Pty Limited Trading as Global Skills —Blacktown NSW
- $75,000 - $90,000 a year
- Full-time
- Administrative experience
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
13d
Executive Assistant
NEX Building Group —Norwest NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
11d
Event Cinemas Top Ryde - Cinema Worker Junior
EVT Group —Ryde NSW
- Communication skills
Education Counselor
AE GLOBAL —Parramatta NSW
- From $26.44 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Referral program
Quick Apply
14d
Key Account Manager - Foodservice
DON —Sydney Western Suburbs NSW
- $95,000 a year
- Full-time
- Hospitality
- Sales
- Communication skills
Quick Apply
4d
Sales Manager
BaptistCare —Norwest NSW
- Full-time
- Hybrid work
- Sales
- Communication skills
- Gym membership
13d
Customer Service Sales Specialist
Ashley & Martin —Parramatta NSW
- $75,000 - $95,000 a year
- Full-time
- CRM software
- Sales
- Customer service
7d
Kathmandu Casual Sales Assistant: Redyard
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Auburn NSW
- Day shift
- Employee discount
Sales Manager
Baptistcare WA —Norwest NSW
- Full-time
- Hybrid work
- Sales
- Communication skills
- Gym membership
13d
Event Cinemas Top Ryde - Cinema Worker Level 2
EVT Group —Ryde NSW
- Management
- Customer service
- No degree

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Cinema Worker Level 2

EVT Group
Blacktown NSW

Apply Now

Job Details

Casual

Qualifications

Management
Customer service
Property maintenance
Cleaning
Security

Full Job Description

Title: Cinema Employee Level 2

Position Overview:
A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level.
Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard.
Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks.
Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level.
Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas.

Our Vision is being leaders in creating experiences and properties that escape the ordinary.
Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities.
We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values.
Our Goals

Growing revenue above market
Maximise assets
Business transformation

Our Values

Empowerment: We make it happen
Possibilities: We evolve and innovate
Community: We make the connection

Cinema Worker Level 2 Key Accountabilities

General Cinema Duties
Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively.
Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level.
Actively contribute to and participate in all cinema campaigns.
Follow Workplace Health and Safety policies and procedures including emergency procedures.
Attend and complete all mandatory training sessions as designated by EVT.
Assist fellow employees as needed, fostering a cooperative and supportive work environment.
Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area.
Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks.
Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities.
Maintain a high standard of cleanliness and hygiene through diligent cleaning practices.
Security knowledge and awareness.
Queue management and crowd control.
Lost property maintenance.
Retail Customer Service
Proficiency in register operation and ticketing systems.
Product and service knowledge.
Conduct self-audits and ensure financial balance through attention to detail and accuracy.
Prepare food and beverages for sale, ensuring a high standard of quality and product presentation.
Maintain product stock levels and presentation, in accordance with planograms where applicable.
Assist with stock control through accurate stock handling. Support preparation for stocktake as required.
Cinema Attendant
Maintain an elevated standard of customer service by prioritising and attending to their needs proactively.
Presentation and minor maintenance of games machines.
Queue management and crowd control including allocated seating management.
Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level.
Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues.

KPI - Operational Responsibility for Cinema

NPS results.
Achieve a sound level of competence in cash handling.
Food and beverage prepared and served to a high standard and in a timely manner.
Performs effective suggestive selling and upselling techniques.
Accurate handling of stock.
Completes service checklists.
Effectively manages cinema turnaround times.
General level of interest in the role.
Willingness to help others.
Support of fellow employees.

Skills and Experience

These are the desired skills and experience for this role:

Competent in basic Maths and English

Behavioural Capabilities
The following are the mindsets and behaviours required for this role:

Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment.
Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues.
Communication: Displays effective communication with all team members and customers.
Decision Making: Ability to make effective decisions.
Work Standards: All tasks are completed to the highest standards.
Personal Presentation: Maintains personal presentation and grooming.
Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives.

Apply Now

Refine Your Search

customer engagement jobs in blacktown nsw

Cinema Worker Level 2

Store All-Rounder

Customer Service Representative (Inbound Contact Centre)

Engagement Specialist

NDIS Support Worker

Sales Assistant - Wetherill Park

Business Development Executive

Management Consultant

Engagement Associate

Executive Assistant

Workplace Support Officer Inclusive Employment Australia (IEA)

Executive Assistant

Event Cinemas Top Ryde - Cinema Worker Junior

Education Counselor

Key Account Manager - Foodservice

Sales Manager

Customer Service Sales Specialist

Kathmandu Casual Sales Assistant: Redyard

Sales Manager

Event Cinemas Top Ryde - Cinema Worker Level 2

I want to receive the latest job alert for customer engagement in blacktown nsw

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