- Computer System Officer - Level 4
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Ongoing Full-time
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Parramatta
About us
The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
About the role
We have an opportunity for a Network Engineer to be part of our Network and Security Platform Services, Technology and Communication Services Command. The role implements and maintains security controls that protect NSW Police’s systems and data, ensuring secure design, risk mitigation, and compliance. By embedding security into technology platforms, it helps safeguard sensitive information and supports the organisation’s mission to uphold public safety and trust.
The Network and Security Platform Services Directorate manages and maintains the overarching connectivity and security requirements for over 550 NSWP sites.
They are responsible for the connection of users and devices to NSWPF systems, the delivery of data across the entirety of the NSWPF Network, the network management of boundaries, security and dataflow control and the control interoperability and connectivity between NSWPF applications, external services and devices.
The Senior Network Engineer provides technical advice and support on to the NSWPF projects and BAU requirements on behalf of the Network and Security Platform Services Directorate. This role is required to deploy and test; data, voice, teleconference and wi-fi networks on sites. The ideal candidate will provide operational support, troubleshooting and rectify network issues to a CCNA level.
Your day-to-day responsibilities include:
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Support and maintain Cisco network and voice infrastructure, including AV/teleconferencing systems
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Assess AV requirements and deliver standards-based solutions and specification.
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Troubleshoot network and AV issues (hardware, software, firmware, configuration)
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Provide technical advice and support across networks and AV, including on‑site installation support, configuration, testing, troubleshooting, commissioning, and documentation.
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Liaise with product resellers and vendors for equipment support and issue resolution.
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Deliver technical support across installation, configuration, testing, and commissioning.
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Travel to NSWPF sites as required, often for periods of several days at a time.
You will be a good fit for this role if you have:
IMPORTANT INSTRUCTIONS FOR APPLICANTS:
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You will be asked to complete a Baseline Vetting Clearance, please note you may be required to upgrade your clearance to NV1 in the future.
View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)
What we can offer you
At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:
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competitive salary;
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flexible work options;
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opportunity to purchase leave;
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annual leave loading;
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corporate wellbeing programs including seminars and the Fitness Passport;
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free annual influenza vaccination;
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salary packaging options via superannuation contributions or a novated vehicle lease;
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convenient location for public transport and to shops etc; and
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in-house gym facilities.
How to Apply
Applications can only be submitted electronically via the I Work for NSW website.
To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.
Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.
Please address the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.
Target Question 1:
Tell us about a time you were involved in an audio‑visual (AV) upgrade from an engineering perspective. In your response, describe the key factors you considered when balancing video‑conferencing room features against cost, technical complexity, and reliability.
Target Question 2:
Describe a specific situation where a network specification was not followed, resulting in a non‑standard network topology. In your response, explain how you identified the issue, your approach to assessing risk and remediation options, the actions you took, and the final outcome.
Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.
If you require any further information about this opportunity, please contact the Hiring Manager Julian Portelli – 0472 529 891.
To be eligible to apply for this role, you must meet one of the following statuses:
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an Australian Citizen;
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a permanent resident of Australia; or
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a New Zealand citizen.
Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.
Our commitment to Diversity:
At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.
We understand that the recruitment journey may present unique challenges. If you:
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Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at [email protected]
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Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at [email protected]
Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at
[email protected]
This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
For more information on applying for roles with the NSW Police Force click here
Thank you for your interest in this role. We look forward to receiving your application.
