In-Demand Customer support representative Jobs in Beresfield, Nsw

Intake and administration officer - NDIS
Greenvalley Support Services Pty Ltd —Raymond Terrace NSW
- From $68,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Travel reimbursement
Quick Apply
10d
Entry Level Solar Sales Representative
Smart Energy Group —Newcastle NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Service Customer Care Representative
Crown Equipment —Beresfield NSW
- $70,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Employee assistance program
Quick Apply
Customer Service Representative (Inbound Contact Centre)
My NRMA —Newcastle NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Technical Sales Representative
Motion Asia Pacific Services Pty Ltd —Rutherford NSW
- Full-time
- CRM software
- Sales
- Microsoft Office
- Parental leave
- Employee assistance program
Quick Apply
Project Coordinator
WesTrac —Tomago NSW
- Microsoft Office
- Parental leave
- Employee assistance program
8d
Client Care Representative | Clinical Administration | PT - New Lambton
Connect Hearing —New Lambton NSW
- Part-time
- Customer service
- Clinic
- Computer skills
- Parental leave
- Employee assistance program
Business Development Manager
WesTrac —Tomago NSW
- Sales
- Business development
- Analysis skills
- Parental leave
- Employee assistance program
Customer Sales Representative (Inbound Contact Centre)
My NRMA —Newcastle NSW
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply
3d
Service Manager
Ingersoll Rand —Beresfield NSW
- Customer service
- Maintenance
- Communication skills
4d
Customer Service - Newcastle
Tasty Fresh Food Co —Newcastle NSW
- $30.90 - $38.62 an hour
- Full-time
- Customer service
- Warehouse
- Employee discount
Quick Apply
Service Person Driver
Kennards Hire —Warners Bay NSW
- $71,500 - $80,080 a year
- Rotating roster
- Communication skills
- Profit sharing
- Employee discount
Customer Engagement Team Leader
Anglican Care —Newcastle NSW
- Contract
- Microsoft Office
- Supervising experience
- Parental leave
- Employee assistance program
Quick Apply
EHS Specialist
Howden Australia Pty Limited —Cardiff NSW
- Management
- Bachelor's degree
Quick Apply
Senior Brand Manager – Canada (16-Month Contract) (Remote)
Moose —Toronto NSW
- $125,000 - $135,000 a year
- Full-time
- Marketing
- CAD
- Analysis skills
Brand Manager – Canada (18-Month Contract) (Remote)
Moose —Toronto NSW
- $100,000 - $110,000 a year
- Full-time
- Marketing
- CAD
- Analysis skills
Manager of Clinical Services
Fresh Hope Communities —East Maitland NSW
- Full-time
- Microsoft Office
- IT
- Leadership
Sales Representative (Golf and Turf)
RDO Equipment —Rutherford NSW
- Sales
- Customer service
- Communication skills

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Entry Level Solar Sales Representative
Smart Energy Group —Newcastle NSW
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$4,000 - $6,000 a week
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Intake and administration officer - NDIS

Greenvalley Support Services Pty Ltd
Raymond Terrace NSW

Quick Apply

Job Details

Full-time
From $68,000 a year
10 days ago

Benefits

Travel reimbursement
Company car

Qualifications

Microsoft Word
Customer service
Intake
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Communication skills

Full Job Description

NDIS Intake and Administration Officer

About the Role

We are seeking a highly organised, compassionate and client-focused NDIS Intake and Administration Officer to join our team. This role is responsible for supporting the intake process for new and existing NDIS participants, coordinating administrative activities, and ensuring clients receive a welcoming, professional and seamless experience from their first point of contact.

You will work closely with participants, families, support coordinators, providers and internal teams to gather information, coordinate referrals, maintain accurate records and support the efficient delivery of services.

Key Responsibilities

Manage participant enquiries, referrals and intake processes.
Conduct initial intake and information-gathering with participants and their representatives.
Assess and record participant needs, goals and service requirements.
Coordinate appointments, referrals, service commencement and follow-up activities.
Maintain accurate participant records and documentation in accordance with NDIS requirements.
Provide high-quality administrative support to the service delivery team.
Communicate professionally with participants, families, carers, providers and other stakeholders.
Monitor intake and referral enquiries and ensure timely follow-up.
Assist with service agreements, consent forms and other participant documentation.
Maintain confidentiality and comply with organisational policies, privacy requirements and NDIS standards.
Support general office administration and contribute to a positive and inclusive workplace.

About You

The successful candidate will be an organised and approachable professional who enjoys helping people and working in a fast-paced community services environment. You will have excellent communication skills, strong attention to detail and the ability to manage competing priorities.

You will ideally have:

Previous experience in NDIS, disability, community services, healthcare or a similar environment.
Experience in intake, administration, customer service or client coordination.
A sound understanding of the NDIS and participant journey.
Excellent written and verbal communication skills.
Strong computer and administration skills.
High attention to detail and strong organisational abilities.
The ability to work independently while contributing effectively to a team.
A professional, respectful and person-centred approach.
The ability to maintain confidentiality and handle sensitive information appropriately.

Why Join Us?

Join a supportive and values-driven team.
Make a meaningful difference in the lives of people with disability.
Work in a welcoming and inclusive environment.
Opportunities for professional development and growth.
Be part of an organisation committed to delivering high-quality, participant-centred services.

Apply Now

If you are passionate about supporting people with disability and have the administration and organisational skills to help our intake process run smoothly, we would love to hear from you.

To apply: Please submit your resume and a brief cover letter outlining your experience and suitability for the role.

Pay: From $68,000.00 per year

Benefits:

Company car
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in beresfield, nsw

Intake and administration officer - NDIS

Entry Level Solar Sales Representative

Service Customer Care Representative

Customer Service Representative (Inbound Contact Centre)

Technical Sales Representative

Project Coordinator

Client Care Representative | Clinical Administration | PT - New Lambton

Business Development Manager

Customer Sales Representative (Inbound Contact Centre)

Service Manager

Customer Service - Newcastle

Service Person Driver

Customer Engagement Team Leader

EHS Specialist

Senior Brand Manager – Canada (16-Month Contract) (Remote)

Brand Manager – Canada (18-Month Contract) (Remote)

Manager of Clinical Services

Sales Representative (Golf and Turf)

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