In-Demand Safety officer Jobs in Banks Act

Customer Resolutions Officer
Evoenergy —Greenway ACT
- $105,418 a year
- Full-time
- Management
- Customer service
- Writing skills
- Free parking
- Gym membership
7d
Loss Prevention Officers| Aus & NZ
David Jones —Canberra ACT
- Part-time
- Administrative experience
- First Aid Certification
- Employee discount
Senior Director, Voluntary Assisted Dying Access and Capacity | Full-time Temporary
Health and Community Services —Canberra ACT
- $172,246 a year
- Temporary
- Communication skills
10d
Youth Worker (Residential) | Full-time Permanent
Health and Community Services —Canberra ACT
- $78,755 - $93,416 a year
- Full-time
- First Aid Certification
- Communication skills
10d
Administration Assistant – Receipting - Hawker College | Full-time Temporary with a Possibility of Permanency
Education —Canberra ACT
- $66,968 - $71,670 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Administration Assistant
The Salvation Army —Tuggeranong ACT
- Part-time
- Administrative experience
- Business Administration
- Business
- Annual leave
- Parental leave
4d
Project Management Officer - NV2 or PV Cleared
Bureau Veritas —Canberra ACT
- Full-time
- Laboratory
- Writing skills
- Employee assistance program
- Employee discount
Legislation, Policy and Programs (LPP) Temporary Register | Full-time Temporary
Justice and Community Safety —Canberra ACT
- Temporary
Senior Director, Training and Development | Full-time Permanent
Justice and Community Safety —Canberra ACT
- $172,246 a year
- Full-time
- Management
- Communication skills
4d
Supply Support Officer
Amentum —Canberra ACT
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Dental insurance
Director, Secure Local Jobs Code | Full-time Permanent
Chief Minister, Treasury and Economic Development —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
13d
Graduate Paramedic Intern | Full-time Permanent
Justice and Community Safety —Canberra ACT
- $88,017 a year
- Full-time
- Bachelor's degree
11h
Director Governance & Audit Risk | Full-time Permanent
Cultural Facilities Corporation —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
- Communication skills
Administration Officer (Aboriginal/Torres Strait Islander Identified)
Aboriginal Legal Service —Canberra ACT
- $66,348 - $80,291 a year
- Part-time
- Office
- Microsoft Office
- Administrative experience
Payroll and Family Accounts Officer
Trinity Christian School —Wanniassa ACT
- Full-time
- Microsoft Excel
- Finance
- Administrative experience
- Employee assistance program
- Employee discount
5d
Area Manager | Full-time Permanent
City and Environment —Canberra ACT
- $127,597 - $136,873 a year
- Full-time
- Management
4d
Director People, Culture & Capability | Full-time Permanent
Cultural Facilities Corporation —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
- Communication skills
2026 Casual Theatre Staff
Australian National University —Canberra ACT
- $31.76 - $63.56 an hour
- Recruiting
Senior Engagement Officer - Child Rights, Safety and Wellbeing | Full-time Permanent
Justice and Community Safety —Canberra ACT
- $127,597 - $136,873 a year
- Full-time
- Experience working with children
5h
Audit and Compliance Officer - Procurement and Supply | Full-time Permanent
Canberra Health Services —Canberra ACT
- $89,760 - $100,632 a year
- Full-time
- Employee assistance program
3d

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Customer Resolutions Officer

Evoenergy -
Greenway ACT

Apply Now

Job Details

Full-time
$105,418 a year
7 days ago

Benefits

Free parking
Gym membership

Qualifications

Management
Customer service
Writing skills
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Customer Resolutions Officer

Ongoing, Full Time
$105,418 + 16% Superannuation
Free parking and gym membership

About the role:

Evoenergy has an exciting opportunity for a Customer Resolutions Officer within our Customer Delivery team.

This role involves a dynamic combination of customer interaction, compliance management, and stakeholder collaboration to ensure effective resolution of customer feedback and claims. The Customer Resolutions Officer will play a key role in managing customer relations and maintaining the company's reputation by providing efficient and effective resolutions.

This position requires a proactive individual who can handle complex issues with ease, maintain a strong focus on customer satisfaction, and uphold compliance standards. Working closely with various teams and stakeholders, the ideal candidate will demonstrate excellent problem-solving skills and the ability to negotiate favourable outcomes.

Key responsibilities:

Manage the registering, tracking, investigation, and resolution of customer feedback and keeping customers informed within designated compliance timeframes.
Maintain complaint handling procedures to ensure compliance to legislative requirements.
Investigate and manage general Evoenergy claims to ensure balanced outcomes for the customer and the organisation.
Develop and maintain key stakeholder relationships both internal and external to influence and negotiate the best possible outcomes for customers and Evoenergy.
Access customer and property data to produce formalised customer notification letters.
Other duties within the employee's skill, competence and training.

Our ideal candidate:

Relevant experience in customer service management, communications, business administration or similar is essential.
An understanding or the ability to quickly learn the application of legislation in a utility environment.
Significant experience balancing priorities whilst continuing to meet the expectations of our customers.
You are IT savvy, with experience in Microsoft Office suite.
You have well developed communication skills both verbally and in writing as well as a high level of attention to detail.
Takes active steps to ensure the safety of colleagues and our community, championing a safe, inclusive, and respectful environment.

About Evoenergy

We own, maintain and operate the electricity distribution network in the ACT and the gas network in the ACT and parts of NSW. We supply safe, reliable and cost-effective electricity to over 200,000 residential and business electricity customers, and over 140,000 gas customers.

At Evoenergy, we’re focused on safety, reliability, innovation and sustainability. We boast a positive safety culture that encourages and inspires, because the work we do matters to thousands of Canberrans.

We’re an Equal Opportunity Employer and embrace a diverse, inclusive, and respective culture, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds – and encourage applications regardless of gender, age, ethnicity, sexual orientation, disability.

Thinking of moving in Canberra?

The ACT is Australia's best kept secret. Canberra’s location offers easy access to the South Coast and snowfields, making it perfect for an outdoor and adventure-based lifestyle. We will support your cost to relocate. Learn more about the territory here.

Apply now

Apply through our Recruitment Portal by submitting your resume and a cover letter that clearly outlines the key skills, knowledge and experience you can bring to the role. You should also address the ‘Ideal Candidate’ criteria above.

Applications Close: 24th of August 2026

Please Note we anticipate a large number of applicants for this role and may close this advertisement earlier than the planned close date.

For guidance with the application process, please contact Lucy Bate at [email protected].

Apply Now

Refine Your Search

safety officer jobs in banks act

Customer Resolutions Officer

Loss Prevention Officers| Aus & NZ

Senior Director, Voluntary Assisted Dying Access and Capacity | Full-time Temporary

Youth Worker (Residential) | Full-time Permanent

Administration Assistant – Receipting - Hawker College | Full-time Temporary with a Possibility of Permanency

Administration Assistant

Project Management Officer - NV2 or PV Cleared

Legislation, Policy and Programs (LPP) Temporary Register | Full-time Temporary

Senior Director, Training and Development | Full-time Permanent

Supply Support Officer

Director, Secure Local Jobs Code | Full-time Permanent

Graduate Paramedic Intern | Full-time Permanent

Director Governance & Audit Risk | Full-time Permanent

Administration Officer (Aboriginal/Torres Strait Islander Identified)

Payroll and Family Accounts Officer

Area Manager | Full-time Permanent

Director People, Culture & Capability | Full-time Permanent

2026 Casual Theatre Staff

Senior Engagement Officer - Child Rights, Safety and Wellbeing | Full-time Permanent

Audit and Compliance Officer - Procurement and Supply | Full-time Permanent

I want to receive the latest job alert for safety officer in banks act

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