About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Shape the future of Defence logistics with Toll Group.
We are seeking a highly capable Operations Planner to lead and optimise warehouse and distribution activities within a critical Defence logistics environment.
This role combines operational planning, analytical insight, and frontline leadership to ensure safe, compliant, and efficient delivery of warehousing and logistics services. You will act as a key link between operational teams, Defence stakeholders, and management, using data and process improvement to drive performance and service excellence.
Key Responsibilities
Operational Planning & Execution
Plan and coordinate logistics to support Defence operations.
Plan daily activities to meet Defence requirements and contractual obligations.
Identify workflow improvements to optimise efficiency and service delivery.
Leadership & Team Coordination
Lead, coach, and support warehouse operators, storepersons, and administrative teams.
Allocate work, monitor performance, and ensure operational targets are met.
Promote a strong culture of safety, teamwork, and continuous improvement.
Safety, Quality & Compliance
Ensure adherence to WHS legislation, Defence protocols, and Toll safety systems.
Maintain compliance with hazardous goods handling, export controls, and environmental standards.
Oversee inspections, audits, and quality assurance activities.
Stakeholder Engagement
Act as a key point of contact for Defence representatives and site stakeholders.
Resolve operational issues and respond to customer queries.
Build strong relationships to support contract success.
Continuous Improvement & Reporting
Generate insights through reporting and performance analysis.
Drive process improvements and implement best practice workflows.
Provide accurate reporting to support compliance and decision-making.
About You
You are a proactive and detail-oriented professional who thrives in a fast-paced logistics environment and can balance planning with operational leadership.
Experience & Knowledge
Experience in logistics, warehousing, or Defence-related environments.
Strong understanding of operational planning, inventory management, and performance metrics.
Experience working with ERP/WMS systems and data analysis.
Knowledge of WHS, compliance, and quality frameworks.
Proficiency in Microsoft Office.
Experience with Defence Protected Network.
Key Skills
Strong planning, organisational, and coordination skills.
Strong analytical and problem-solving capability.
Effective communicator with strong stakeholder engagement capability.
Ability to manage competing priorities and meet deadlines.
Commitment to safety and operational excellence.
Qualifications & Requirements
Why Join Us?
Play a key role in planning and delivering critical Defence logistics operations
Work in a dynamic, high-impact environment
Be part of a global organisation committed to safety and continuous improvement
Opportunity to influence operational performance and outcomes
Apply Now
If you're ready to step into a role where planning, leadership, and operational excellence come together, we’d love to hear from you.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
