In-Demand it manager Jobs in australian capital territory

Service Delivery Manager
Viasat, Inc. —Canberra ACT
- Full-time
- Communication skills
10d
IT Officer (Network Administrator)
BluePackets —Fyshwick ACT
- $75,000 - $85,000 a year
- Azure
- Microsoft Office
- Bachelor's degree
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Canberra ACT
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Service Delivery Manager
Viasat —Canberra ACT
- Communication skills
11d
Intelligence Development Program 2027 and 2028 intakes
ASIO —Canberra ACT
- $100,425 - $118,220 a year
- Research
- In-person
- AI
- Relocation assistance
- Annual leave
Technical Delivery Manager
First Focus —Canberra ACT
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Management
- SharePoint
- AI
Quick Apply
IT Technician
WV Technologies Pty Ltd —Fyshwick ACT
- $31.19 - $32.30 an hour
- Temporary
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
2d
Operational Commissioning Project Manager - Campus Modernisation | Full-time Temporary with a Possibility of Permanency
Canberra Health Services —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Leadership
- Employee assistance program
3d
Operations Manager
Green by Nature AU —Bruce ACT
- Full-time
- Budgeting
- Communication skills
- Time management
11d
Storage Consultant
Rent A Space Self Storage —Queanbeyan NSW
- $65,000 - $70,000 a year
- Weekend availability
- Sales
- Customer service
- Education
Quick Apply
2d
ICT Compliance Manager
Downer Group —Canberra ACT
APS6 Entry Level Program Manager
Australian Government —Canberra ACT
- Supervising experience
- Recruiting
- Organisational skills
Data Analyst
Australian Trade and Investment Commission (Austrade) —Canberra ACT
- $104,767 - $113,746 a year
- Research
- AI
10d
Manager Secondary Systems and Network Design
Evoenergy —Greenway ACT
- $220,510 - $232,600 a year
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
- Relocation assistance
- Gym membership
Area Manager - ACT
dusk —Canberra ACT
- Full-time
- Employee assistance program
Service Delivery Manager
Leidos —Canberra ACT
- Full-time
- Leadership
- Communication skills
- Annual leave
Analyst and Administrator | Full-time Permanent
Digital Canberra —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- Epic
2d
Service Delivery Administration Assistant
Downer Group —Acton ACT
- Administrative experience
- Communication skills
- Employee assistance program
9d
Systems Administrator
Downer Group —Canberra ACT
- Administrative experience
Assistant Project Manager
JLL —Canberra ACT
- Leadership
- Construction Management

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it manager jobs near australian capital territory

Service Delivery Manager

Viasat, Inc. -
Canberra ACT

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Communication skills

Full Job Description

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

Serve as a key point of contact with key Australian Government customers.
Manage the end to end service delivery for key Australian Government customers, reporting on compliance with contractual requirements and key performance indicators.
Co-ordinate internal engineering, network operations, field services, project delivery, commercial and sales teams to maintain service continuity.
Lead incident, problem, and change management functions for customer facing services.
Drive service improvement initiatives focused on resilience, operational efficiency, reporting quality and customer satisfaction.
Monitor contractual performance, identify risks, and implement mitigation strategies.
Ensure compliance with Defence security requirements, company policies, and regulatory obligations.
Manage customer escalations professionally and proactively through to resolution.

The day-to-day:

The Service Delivery Manager oversees the daily operational performance of contracted services delivered to key Australian Customers, ensuring incidents, outages, maintenance activities and customer requests are managed effectively within agreed service levels.

They coordinate closely with engineering, sales, commercial, cyber security and Defence stakeholders to resolve issues, manage risks, and maintain continued service levels across the contract.

The role involves regular customer engagement, operation reporting, service review meetings and driving ongoing improvements to service quality, resilience and contractual performance.

What you'll need:

5+ years experience in Service Delivery, Operations Management, or Customer Success within the telecommunications, satellite, Defence or related industry.
Demonstrated experience managing complex government or Defence customer contracts.
Strong understanding of Service Management frameworks.
Excellent stakeholder engagement and communication skills, including executive level reporting.
Commercial understanding of contracts, KPIs, SLAs and service performance metrics.
Ability to work in a regulated and security-conscious environment.
Successful candidates must be eligible to obtain an Australian Government Secret Clearance (NV1)

What will help you on the job:

Success in this role requires strong operation leadership, clear communication, and the ability to coordinate technical and customer stakeholders in high-pressure environments.

Experience working with Defence customers, managing critical communications services and maintaining a disciplined, proactive approach to service delivery will be highly valuable.

EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

EEO AUSTRALIA: Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.

Apply Now

Refine Your Search

it manager jobs in australian capital territory

Service Delivery Manager

IT Officer (Network Administrator)

Entry Level Solar Sales Representative

Service Delivery Manager

Intelligence Development Program 2027 and 2028 intakes

Technical Delivery Manager

IT Technician

Operational Commissioning Project Manager - Campus Modernisation | Full-time Temporary with a Possibility of Permanency

Operations Manager

Storage Consultant

ICT Compliance Manager

APS6 Entry Level Program Manager

Data Analyst

Manager Secondary Systems and Network Design

Area Manager - ACT

Service Delivery Manager

Analyst and Administrator | Full-time Permanent

Service Delivery Administration Assistant

Systems Administrator

Assistant Project Manager

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