In-Demand service manager Jobs in auburn, nsw

Service Manager
EVSE —Silverwater NSW
- Full-time
- CRM software
- Recruiting
- Communication skills
Quick Apply
3d
National Service Centre Manager
Aptella —Silverwater NSW
Field Service Manager
Motorola Solutions —Silverwater NSW
- Full-time
Service Delivery Manager
Centorrino Technologies —Sydney NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick Apply
7d
Management Positions
Plumbers Supplies Co-operative —Silverwater NSW
- Customer service
- Leadership
1d
Stores Supervisor
AccorHotel —Sydney Olympic Park NSW
- Full-time
- Organisational skills
- Employee discount
Quick Apply
9d
Hotel Duty Manager
APX Hotels Apartments —Parramatta NSW
- $77,000 - $80,000 a year
- Full-time
- Administrative experience
- Computer skills
- In-person
Quick Apply
11d
Team Leader
NSW Police Force —Parramatta NSW
- $99,938 - $110,271 a year
- Full-time
14d
Service Delivery Manager
EFEX —Sydney NSW
- Full-time
- Salesforce
Quick Apply
9d
24 Hour City Manager
City of Sydney —Sydney NSW
- $171,174 a year
- Full-time
- Parental leave
- Employee assistance program
3d
Operations Manager
Karras Cold Logistics —Smithfield NSW
- From $110,000 a year
- Full-time
- Management
- Microsoft Office
- No degree
Quick Apply
2d
Assistant Store Manager - Lidcombe
Skechers —Lidcombe NSW
- Full-time
- Management
- Sales
- Merchandising
Quick Apply
9d
Service Delivery Manager
Capgemini —Sydney NSW
- Hybrid work
- Management
- Leadership
Patient Transport Officer
Absolute Medical Response —Sydney NSW
Fleet Manager
B & N Express Pty Ltd —Edensor Park NSW
- $90,000 - $95,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
6d
Facilities Coordinator
JLL —North Ryde NSW
Office Manager
Sydney Wealth Capital Pty Ltd —Kogarah NSW
- $80,000 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Business Administration
Quick Apply
13h
Contracts Manager - Supplier Transition (Testing Services)
Holcim —Bella Vista NSW
- Contract
- Management
- Microsoft Office
Quick Apply
Fleet Manager
Service By Demand Pty Ltd —Kellyville Ridge NSW
- $77,000 - $100,000 a year
- Full-time
- Education
- In-person
- Associate degree
Quick Apply
16h
Service Manager - Hygiene
Rentokil Initial —Sydney NSW
- Full-time
- Management
- Customer service
- Leadership
Quick Apply

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Service Manager

EVSE
Silverwater NSW

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

CRM software
Zendesk
Recruiting
Communication skills
Help desk

Full Job Description

Company Description

Here at EVSE we put our people first. Our talented, dedicated and passionate workforce strive to keep EVSE at the forefront of EV charging since our inception in 2015. Embracing a vision for a sustainable future, we are dedicated to delivering the latest EV charging technology for every household, business and commercial need.

Job Description

The Service Manager oversees EVSE's field and remote support operations. You will manage a blended team of onshore and offshore professionals, ensure service standards are met, and handle escalations for complex technical issues from both internal teams and customers.

YOUR KEY ACCOUNTABILITIES

Lead and develop your team through regular check-ins, clear expectations, and performance feedback; support skill development, recruitment, onboarding, and training initiatives.
Manage team scheduling, leave, and capacity planning to maintain consistent service coverage and operational efficiency.
Oversee field service and remote support operations to ensure SLAs and service standards are met, monitoring key performance metrics including ticket resolution times, first-fix rates, uptime, and CSAT.
Manage Zendesk ticket workflows, escalation processes, and resource allocation across operational areas to optimize service delivery.
Handle escalations for complex or high-priority service issues, ensuring customers are kept informed and service delivery meets EVSE's safety standards, quality procedures, and relevant regulations.
Track individual and team performance against service quality and customer satisfaction targets, taking action to drive continuous improvement and accountability.
Work with the Sales team to support service contract renewals and identify growth opportunities with existing customers.
Manage the service operations budget to ensure cost efficiency while maintaining service quality and team capability.

Qualifications

Proven track record leading and developing service or technical teams—you know how to inspire performance and drive accountability.
5+ years of experience managing service operations with a focus on delivering measurable results and exceptional customer outcomes.
Technical background in engineering or a related field with strong problem-solving capabilities.
Hands-on experience with Zendesk or similar helpdesk/CRM platforms at an operational or management level.
Demonstrated ability to build collaborative relationships across internal teams and external stakeholders.
Exceptional organizational and communication skills—both written and verbal—with the ability to juggle multiple priorities and deadlines.
Strong active listening skills and genuine ability to understand customer needs and build lasting rapport.
Genuine passion for sustainable technology and alignment with EVSE's mission to advance electric mobility infrastructure.

Additional Information

Why Join EVSE?

Work on future‑focused technology with clear pathways into higher‑impact engineering roles
Build broad technical capability across testing, commissioning, networking, and supplier collaboration
Gain hands‑on, real‑world engineering experience from day one

Quick Apply

Refine Your Search

service manager jobs in auburn, nsw

Service Manager

National Service Centre Manager

Field Service Manager

Service Delivery Manager

Management Positions

Stores Supervisor

Hotel Duty Manager

Team Leader

Service Delivery Manager

24 Hour City Manager

Operations Manager

Assistant Store Manager - Lidcombe

Service Delivery Manager

Patient Transport Officer

Fleet Manager

Facilities Coordinator

Office Manager

Contracts Manager - Supplier Transition (Testing Services)

Fleet Manager

Service Manager - Hygiene

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