In-Demand senior account manager Jobs in adelaide region sa

Senior Problem Manager
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Management
- Leadership
Quick Apply
3d
Senior Facilities Manager
JLL —Greater Adelaide SA
- Communication skills
- Health insurance
- Parental leave
Senior Facilities Manager
DAE-Jones Lang LaSalle (SA) Pty Ltd —Adelaide SA
- Full-time
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Account Manager
Quodo —North Adelaide SA
- From $60,000 a year
- Full-time
- CRM software
- In-person
- Leadership
Quick Apply
1d
Senior Human Resources Business Partner
SA Health —Greater Adelaide SA
- $98,478 - $104,165 a year
- Full-time
- Management
- Communication skills
State Manager SA
Zurich Insurance —Greater Adelaide SA
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
14d
Senior Product Manager I
Flywire —Greater Adelaide SA
- Full-time
- Hybrid work
- Product management
- AI
- Employee stock purchase plan
Quick Apply
Reporting Manager | Defence & Infrastructure
Turner & Townsend —Greater Adelaide SA
- Full-time
- Data analysis skills
- No degree
- Business
Quick Apply
Senior Project Manager- LOTE
ASC Pty Ltd —Osborne SA
- Full-time
- No degree
- Construction
- Parental leave
8d
Senior Cost Manager | Cost Manager | Infrastructure
Turner & Townsend —Greater Adelaide SA
- Full-time
- Microsoft Excel
- Management
- Communication skills
Quick Apply
Finance Officer
Downer Group —Walkley Heights SA
- Full-time
- Microsoft Excel
- Budgeting
Customer Experience Manager
Gallagher Bassett —Adelaide SA
- Hybrid work
- Leadership
- Employee stock purchase plan
- Health insurance
1d
Head of Finance
Portable —Greater Adelaide SA
- Part-time
- No degree
- AI
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
1d
Senior Business Development Manager
Stamford Hotels & Resorts —Greater Adelaide SA
- Full-time
- Sales
- Business development
- Communication skills
Unit Manager Property & Facilities (2520)
City of Marion —Sturt SA
- Weekend availability
- Customer service
- Maintenance
- Human resources
1d
Senior Member Service Officer - Port Adelaide
Unity Bank —Adelaide SA
- Part-time
7d
Client Services Manager
JLL —Greater Adelaide SA
- Administrative experience
- Analysis skills
- Presentation skills
Senior Cost Manager | Defence & Infrastructure
Turner & Townsend —Greater Adelaide SA
- Full-time
- Microsoft Excel
- Management
- Communication skills
Quick Apply
Business Manager Finance & Insurance (SCT&B)
Commercial Motor Vehicles Pty Ltd. —Wingfield SA
- Microsoft Excel
- Customer service
- In-person
- Health insurance
IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Senior Problem Manager

Datacom -
Adelaide SA

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Management
ITIL
Problem management
Leadership

Full Job Description

Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

This is an excellent opportunity for someone keen for the next step in their Service Delivery career, joining a fantastic team of peers with a chance to learn from some of the best! You will be part of our extensive Customer Delivery business who support each other working collaboratively across locations.

About the Role

The Senior Problem Manager is responsible for providing highly skilled services within the Problem Management area. You will work cooperatively with Datacom delivery teams and the Account Operational Managers to ensure that major incidents have root causes identified and solutions sought to prevent them from happening again. You will also work collaboratively with the extended Problem Management team across Australia and New Zealand.

** This role requires Australian Citizenship and Eligibility to obtain a NV1 Clearance **

What you’ll do

As Senior Problem Manager you are accountable for, but not limited to:

Leading Problem Management processes, including conducting Root Cause Analysis for all major problems, driving required fixes through to completion, and maintaining governance across all non-major problems.
Providing strong leadership, ensuring that agreed service levels are met and all relevant procedures are adhered to.
Building trusted relationships with the customer (Senior Management and Operations Teams) and Datacom teams to enable effective delivery and collaboration
Leading planning workshops and working the with the relevant technical delivery teams to ensure that technical problems are identified and resolved
Taking responsibility for understanding customer requirements, assessing and solutioning options for consideration by key stakeholders to enable informed decision making.

What you’ll bring

The ideal candidate will have a detailed understanding of a wide range of technologies, and keen interest to apply, and continue to develop, problem management skills. Ideally, you will have at least 5 years’ experience in a Problem Manager Role or similar, worked in an IT managed service environment and will have a solid understanding of ITIL Foundation.

You will bring expertise in using appropriate tools and skillsets to bring an analytical approach to problem solving. You will be passionate about driving outcomes and contributing to the success of our customer and internal teams.

You will be able to effectively work in a dynamic and changing environment, balancing competing priorities. You will have a customer centric approach, strong leadership skills and the confidence to engage at multiple levels, within both Datacom and the customer, as well as a number of third-party vendors.

Why Datacom?

We have over 6,200 people across our global offices and generate an annual revenue of over NZ $1.2 billion annually. This makes us one of Australasia’s largest professional IT services companies.

We have extensive expertise in operating data centres, IT services, software engineering and application management, as well as payroll and customer service design and operations.

With this comes a long list of significant clients and Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds to serve those clients.

We are local at heart, yet world-class in capability

Quick Apply

Refine Your Search

senior account manager jobs in adelaide region sa

Senior Problem Manager

Senior Facilities Manager

Senior Facilities Manager

Account Manager

Senior Human Resources Business Partner

State Manager SA

Senior Product Manager I

Reporting Manager | Defence & Infrastructure

Senior Project Manager- LOTE

Senior Cost Manager | Cost Manager | Infrastructure

Finance Officer

Customer Experience Manager

Head of Finance

Senior Business Development Manager

Unit Manager Property & Facilities (2520)

Senior Member Service Officer - Port Adelaide

Client Services Manager

Senior Cost Manager | Defence & Infrastructure

Business Manager Finance & Insurance (SCT&B)

IT Support Officer

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