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Administration Officer

Service Stream -
Mornington TAS

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Communication skills
Office experience

Full Job Description

Primary Location

TAS - Mornington - Jannah Court

Job Description Summary

Looking for a career in administration with a leading essential services provider? Join our TechSafe team and play a key role in job scheduling, customer support, and field workforce coordination.

About the Role

Service Stream's TechSafe division is seeking an Administration Officer to join our Tasmania team. Reporting to the Operations Manager, you will provide administrative support across TechSafe contracts and help ensure the efficient coordination of field operations.

Based in our modern Mornington office, this is an excellent opportunity for a motivated and organised professional looking to develop their career within a leading essential services provider.

Key Responsibilities

Coordinate and dispatch work to field technicians, including reallocating and redistributing tasks as required
Provide support for inbound customer calls and enquiries
Monitor and manage work activities against predetermined KPIs
Liaise with and provide administrative support to field-based employees
Allocate ad hoc jobs, including faults, service requests, and appointments
Deliver exceptional customer service and maintain high levels of customer satisfaction
Assist with billing, invoicing, and related administrative processes
Schedule and coordinate jobs efficiently
Perform accurate data entry and maintain database records
Conduct outbound calls to prospective customers and clients

About You

To be successful in this role, you will have:

Minimum 12 months' experience in an office-based administrative role
Strong proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Excellent organisational and administrative skills
High attention to detail and accuracy
Strong written and verbal communication skills
Ability to handle sensitive and confidential information with discretion
Ability to work autonomously and manage competing priorities

Why Join Us?

At Service Stream and TechSafe, we're continually evolving, growing, and adapting to remain a leading provider of services across the telecommunications and utilities sectors. We are committed to supporting our people and providing opportunities for career growth and development.

Benefits include:

Competitive salary
Reward and recognition programs
Modern Mornington office location
Career development opportunities
Supportive and collaborative team environment

About Us

Service Stream is an ASX-listed company delivering essential services across telecommunications, utilities, transport, defence, and social infrastructure sectors throughout Australia. We specialise in the design, construction, maintenance, and operation of critical network infrastructure, providing end-to-end engineering and asset management solutions to leading blue-chip clients.

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ individuals, veterans, and people from diverse cultural backgrounds.

Please note: Service Stream does not accept unsolicited resumes from recruitment agencies or labour hire companies.

Department

Administration

How to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

Apply Now

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