In-Demand Support analyst Jobs in Perth Wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)
Printforce —Perth Eastern Suburbs WA
- $75,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
Service Desk Analyst
Centorrino Technologies —Perth WA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
2027 Graduate Program
Economic Regulation Authority —Perth WA
- $89,464 - $96,043 a year
- Full-time
- Engineering
- Research
- Finance
- Annual leave
- Parental leave
14d
Desktop Support Analyst
ABN Group —Perth WA
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
Business Analyst
Department of Transport and Major Infrastructure —Perth WA
- $108,848 - $118,960 a year
- Full-time
- Remote
- Research
- Communication skills
- Annual leave
8d
Business Intelligence Analyst
Good Drinks Australia —Palmyra WA
- $85,000 - $95,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick Apply
4d
Research Analyst
United Workers Union —Perth WA
- $84,626 - $107,792 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Research
- Annual leave
- Work from home
Quick Apply
9d
Service Desk Analyst
Royal Automobile Club of WA —West Perth WA
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Test Analyst
NGIS Australia —Perth WA
- Full-time
- Hybrid work
- Azure
- Management
- SQL
User Experience Analyst and Tester
Illuminance Solutions —Perth WA
- DevOps
- Microsoft Office
- Analysis skills
MineStar Business Analyst
WesTrac —Perth WA
- Monday to Friday
- Management
- Analysis skills
- Organisational skills
- Employee stock purchase plan
- Parental leave
Customer Lifecycle Analyst
Commonwealth Bank —Perth WA
- Full-time
2d
Data Analyst
Prophix —Perth WA
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Administrative experience
- Gym membership
Quick Apply
Business Analyst
MNG —Perth WA
- Full-time
- No degree
- AI
19h
Data Quality Analyst
Royal Automobile Club of WA —West Perth WA
- Full-time
- Hybrid work
7d
Project Planning Analyst
Water Corporation —Leederville WA
- From $115,561 a year
- Contract
- Remote
- In-person
- Annual leave
- Work from home
1d
Finance Systems Analyst
Genesis Minerals —Perth WA
- $140,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Customer service
- In-person
Financial Performance - Analyst
Water Corporation —Leederville WA
- $115,561 a year
- Microsoft Office
- Finance
- No degree
- Annual leave
- Work from home
8d
Data Analyst
Curtin University of Technology —Perth WA
- $96,323 - $102,186 a year
- Full-time
- CRM software
- Data analysis skills
- Analysis skills
1d
Business Analyst
Illuminance Solutions —Perth WA
- CRM software
- Writing skills
- DevOps

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support analyst jobs near perth wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Printforce -
Perth Eastern Suburbs WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Qualifications

Management
DHCP
Incident response
DNS
Diploma
Communication skills
Information Technology

Full Job Description

JOB FUNCTION:

The IT Service Desk Analyst is responsible for providing high-quality support to the Printforce employees. This includes resolving technical issues, answering questions, and providing guidance on the use of the company's systems and applications.

KEY RESPONSIBILITIES:

· Provide first and second level support to employees via phone, email, and chat

· Troubleshoot and resolve technical issues related to the company's systems and applications

· Escalate complex or high priority issues to the appropriate team or vendor for resolution

· Contribute to the development of the company's knowledge base by creating and updating articles

· Participate in the continuous improvement of the company's support processes and procedures

· Adapting client’s existing programs to meet their operation requirements

· installing and downloading required software

MAIN RESPONSIBILITIES:

· Work closely with the IT Systems Administrator to ensure the smooth operation of the IT Service function

· Analyse and resolve incidents on a first response basis

· Obtaining quotes/estimates and ordering of software and hardware as part of request fulfilment

· Be responsible for ordering hardware, stock, and supplies

· Liaison with suppliers and third-party support contacts

· To setup and manage mobile devices

· To adhere to all IT policies and procedures and to ensure all security and confidentiality measures are followed

MEASURES OF PERFORMANCE:

· Resolution targets according to SLAs

· % of incidents resolved in first response

· Reduction in repeat incidents

· Mobile device deployment time from request to operational status

EXPERIENCE/REQUIREMENTS:

Essential:

· Diploma of IT or Overseas Equivalent

· At least 1 year of fulltime work experience in an equivalent position post qualification

· Strong technical skills including understanding of MacOS and Microsoft applications

· Experience using remote management software

· Excellent communication and interpersonal skills

· Ability to diagnose and resolve hardware and software issues efficiently

· Familiarity with basic networking (IT addressing, DNS, DHCP troubleshooting)

· Strong organisation skills with ability to prioritise and multitasking

Do you think you can make a difference and want to be part of an innovative, WA-based, growing company?

Click Apply and submit your current CV along with a 1 page cover letter demonstrating your skills, experience and attributes that would make you a suitable team member.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

support analyst jobs in perth wa

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Service Desk Analyst

2027 Graduate Program

Desktop Support Analyst

Business Analyst

Business Intelligence Analyst

Research Analyst

Service Desk Analyst

Test Analyst

User Experience Analyst and Tester

MineStar Business Analyst

Customer Lifecycle Analyst

Data Analyst

Business Analyst

Data Quality Analyst

Project Planning Analyst

Finance Systems Analyst

Financial Performance - Analyst

Data Analyst

Business Analyst

I want to receive the latest job alert for support analyst in perth wa

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