In-Demand Manager/senior manager it Jobs in Melbourne, Vic

Senior Account Manager
Trustpilot —Melbourne VIC
- Sales
- Salesforce
- Communication skills
- Parental leave
- Employee assistance program
Expression of Interest: Senior Manager or Director, Advisory (Consulting)
BDO —Melbourne VIC
- Full-time
- Business development
- Communication skills
- Health insurance
- On-the-job training
Senior Problem Manager
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Leadership
Quick Apply
Senior Product Manager
Contour Education —Glen Waverley VIC
- $160,000 - $200,000 a year
- Senior Secondary Certificate of Education
- Education
- Product management
- Employee assistance program
Strategy & Operations Senior Manager, Australia
Whatnot —Melbourne VIC
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Senior Manager, Transition, Integration and Assurance
Triple Zero Victoria —Melbourne VIC
- $160,518 - $160,519 a year
- Full-time
- CAD
- Agile
- Leadership
- Free parking
- Employee assistance program
11d
IT Infrastructure Manager & Senior Systems Administrator
Arcare Aged Care —Hampton East VIC
- Full-time
- Communication skills
Senior Project Manager
Whitsunday Island Cruises —Richmond VIC
- $15,000 - $20,000 a month
- Full-time
- PMP
- Bachelor's degree
- Agile
- Employee discount
- Opportunities for advancement
Quick Apply
9d
Senior Product Manager
Sinch —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Analysis skills
- Annual leave
- Parental leave
Senior Manager, Strategic Partnerships
Movember —Melbourne VIC
- $102,000 - $110,000 a year
- Full-time
- Hybrid work
- Bar
- Management
- Salesforce
- Annual leave
- Parental leave
3d
Expression of Interest: Senior Consultant or Manager, Digital Advisory
BDO —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- On-the-job training
Senior SEO & AI Visibility Manager
Online Education Services —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- AI
- Health insurance
- Parental leave
Quick Apply
Senior Property Manager
JLL —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Senior Policy and Projects Manager
Department of Justice and Community Safety —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Research
- Analysis skills
- Case management
9d
WFM Implementation Consultant (Aviation Software)
Optko —Melbourne VIC
- $105,000 - $125,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Microsoft Office
- Profit sharing
- Work from home
Quick Apply
5d
Senior Manager | CFO Advisory | Melbourne
Deloitte —Melbourne VIC
- Finance
- Bachelor's degree
- Leadership
- Parental leave
Senior Manager - Modern Slavery
The Salvation Army —Coburg North VIC
- Full-time
- Management
- No degree
- Social Work
- Annual leave
- Parental leave
3d
Senior Program Manager
Anduril Industries —Melbourne VIC
- Full-time
- Engineering
- Bachelor's degree
- Leadership
Quick Apply
Senior Change Manager
Viva Energy Australia —Melbourne VIC
- Full-time
- No degree
- Agile
Quick Apply
Senior Manager, Transition, Integration and Assurance
Emergency Services Telecommunications Authority (ESTA) —Burwood East VIC
- Full-time
- CAD
- Agile
- Leadership
- Free parking
- Employee assistance program

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Senior Account Manager

Trustpilot -
Melbourne VIC

Apply Now

Job Details

Benefits

Parental leave
Employee assistance program
Paid volunteer leave
Life insurance

Qualifications

Sales
Salesforce
Digital marketing
SaaS
Communication skills
Marketing

Full Job Description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As a Senior Account Manager for the ANZ region, you will fully own your book of business, managing a high-value portfolio of market-leading customers, including iconic brands such as Canva, Wesfarmers, and Medibank. Your mission is to move beyond a vendor relationship, positioning yourself as a strategic partner who drives measurable business value and long-term ROI. You will be the commercial lead for our growth in the ANZ region, requiring sophisticated navigation of large-scale, complex organizations to unlock and drive new growth opportunities.

What you'll be doing:

Strategic Partnership & Influence: Develop and maintain executive-level relationships to position Trustpilot as a mission-critical partner.
Organisational Navigation: Masterfully navigate large enterprise structures to identify key decision-makers and build influence at the C-suite level.
Retention & Risk Mitigation: Own the end-to-end renewal process (GRR), proactively identifying and mitigating commercial churn risks or competitor threats.
Portfolio Growth: Drive expansion through upsell and cross-sell opportunities to achieve strong Net Revenue Retention (NRR).
Financial & Operational Excellence: Leverage deep financial acumen to understand client budget cycles and business metrics, ensuring accurate forecasting in Salesforce.
Cross-Functional Leadership: Partner with Customer Success for value realisation and collaborate with Product and Engineering to align our roadmap with the technical requirements of the ANZ market.

Who you are:

You have prior experience in customer success, account management, or customer support roles in a SaaS or technology environment.
Proficiency in MEDDIC sales methodology and significant experience with Salesforce is highly regarded.
Proven ability to drive product adoption, customer satisfaction (NPS), and retention results.
Technically confident and able to guide customers through setup, usage, and best practices.
Strong communication and relationship-building skills across multiple stakeholder levels
Comfortable working with data and insights to identify trends, risks, and opportunities.
Collaborative team player who enjoys working with Account Managers, Product, and Marketing to deliver customer value.
A good understanding of the digital advertising/search marketing industry – preferred.
Commercial Acumen: Proven success in achieving revenue targets and a strong understanding of ROI-based selling.
Strategic Planning: Skilled in building detailed account plans and stakeholder maps for complex, multi-layered organizations.
Industry Knowledge: A deep understanding of the SaaS ecosystem, digital marketing, and how digital transformation drives business value within the ANZ market.

We are:

We are passionate about what we do. Our team is super collaborative, diverse, and it's a fun place to work. Our culture is fast-paced, and our employees grow as we do. You'll have plenty of personal development and coaching opportunities. We are ideas people. We encourage our employees to think outside the box and always champion new ways of working.

What's in it for you:

A range of flexible working options to dedicate time to what matters to you
Competitive compensation package including quarterly commission and annual company bonus.
25 days holiday (plus public holidays)
Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
Superannuation, salary continuance and life insurance
Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan
Paid parental leave
Cycle to work scheme
A buzzy office at 55 Collins Street with a fully stocked fridge and all the snacks and refreshments you can ask for There are also regular socials, lunches and fun offsite strategy sessions — and tons of opportunities to connect and have fun as a team

#LI-Hybrid #LI-KW1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.

Apply Now

Refine Your Search

manager/senior manager it jobs in melbourne, vic

Senior Account Manager

Expression of Interest: Senior Manager or Director, Advisory (Consulting)

Senior Problem Manager

Senior Product Manager

Strategy & Operations Senior Manager, Australia

Senior Manager, Transition, Integration and Assurance

IT Infrastructure Manager & Senior Systems Administrator

Senior Project Manager

Senior Product Manager

Senior Manager, Strategic Partnerships

Expression of Interest: Senior Consultant or Manager, Digital Advisory

Senior SEO & AI Visibility Manager

Senior Property Manager

Senior Policy and Projects Manager

WFM Implementation Consultant (Aviation Software)

Senior Manager | CFO Advisory | Melbourne

Senior Manager - Modern Slavery

Senior Program Manager

Senior Change Manager

Senior Manager, Transition, Integration and Assurance

I want to receive the latest job alert for manager/senior manager it in melbourne, vic

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