In-Demand Desktop support Jobs in Kew, Vic

Desktop Home Assessor
Auto & General Holdings —Sunshine VIC
- Organisational skills
- Time management
- Parental leave
- Gym membership
Quick Apply
13d
ICT Support Technician
OZMOBILES PTY LTD (Trading as OZMOBILES) —Melbourne VIC
- $78,000 - $82,000 a year
- Full-time
- Education
- In-person
- Communication skills
Quick Apply
Desktop and Network Support Engineer.
Gems IT Solutions Pty Ltd —Melbourne VIC
- From $49,900 a year
- Hybrid work
- Microsoft Office
Quick Apply
11d
IT Support Technician
Microcel —Wantirna VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
IT Support & Asset Coordinator
Trescal (Australia) Pty Ltd —Vermont VIC
- $80,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
Quick Apply
IT Support Technician
City Cable Australia —Box Hill VIC
- $55,000 - $70,000 a year
- Full-time
- English
- Education
- In-person
Quick Apply
L1 Desktop Support Engineer (Band 1) – Full-Time | Melbourne | Australian Citizenship Required
Impelsoft Pty Ltd —Melbourne VIC
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Microsoft Office
- Bachelor's degree
Quick Apply
Helpdesk Support Analyst
Suzuki Samanabad Auto Corporate —Melbourne VIC
- Up to $84,000 a year
- Computer Science
- Customer service
- Analysis skills
- Travel reimbursement
- Annual leave
Quick Apply
Hiring L1/L Desktop Support Engineer for Melbourne-Must be Australian citizen
Swift Computers Pty Ltd —Melbourne VIC
- $30 - $35 an hour
- Monday to Friday
- Azure
- Microsoft Office
- AWS
Quick Apply
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
13d
Technical Support Officer - Education
OZCOM TECHNOLOGY GROUP —Caroline Springs VIC
- From $32 an hour
- Part-time
- In-person
Quick Apply
10d
Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Annual leave
- Parental leave
2d
Home Assessor
Auto & General Holdings —Sunshine VIC
- Organisational skills
- Communication skills
- Time management
- Parental leave
- Gym membership
Quick Apply
12d
Desktop Troubleshooting Technician. - (Students Welcome to Apply)
PC Care Service —Melbourne VIC
- $25 - $40 an hour
- Temporary
- In-person
- Communication skills
- Travel reimbursement
- Work from home
Quick Apply
5d
Junior Desktop Engineers - Entry Level
Accenture —Melbourne VIC
- Full-time
- Microsoft Outlook
- In-person
- Communication skills
- Parental leave
Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
12d
Service Desk Manager
APM Group —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
Quick Apply
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
IT Support Technician
Wintringham —North Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- First Aid Certification
- No degree
- Communication skills
- Employee assistance program
3d

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desktop support jobs near kew, vic

Desktop Home Assessor

Auto & General Holdings -
Sunshine VIC

Quick Apply

Job Details

Permanent
13 days ago

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Renovation
Organisational skills
Construction estimating
Time management

Full Job Description

About the Role

Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

You will work closely with Auto & General’s panel of restorers & suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price.

What you’ll be doing

Assess the damage

Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation, apply the Product Disclosure Statement (PDS) for appropriate levels of cover, and provide justified decision recommendations aligned with regulatory frameworks.
Identify and manage claim risks and prepare suitable contingencies, ensuring site safety and correctly authorising emergency (make safe) work.
Handle complaints & identify vulnerable/high care customers; effectively understanding and managing any potential impacts of decisions and providing timely escalation where required.

Scope the damage

Produce detailed damage scope and cost documentation and review it against supplier quotes.
Leverage an advanced level of technical knowledge and consistently demonstrate an understanding of Escape of Liquid and Fire insured events, engaging specialists and industry experts as required.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.

Negotiate outcomes

Negotiate with repairers and customers to determine sustainable and competitive repair costs, including managing scope and cost variations and challenging line items and repair methodology.
Make approval decisions regarding work commencement, contents, temporary accommodation, and cash settlements.
Project manage repairs to ensure adherence to agreed cost, time, and quality standards, conducting virtual inspections and liaising with suppliers.
Identify and detail repair defects, manage rectifications, and escalate to relevant teams when appropriate as well as identifying and reporting service breaches.
Review and approve repair invoices for payment at negotiated milestones or on completion of repairs.

Qualifications & Experience

Residential building/renovation & extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of work.
Demonstrated communication, negotiation & conflict resolution handling ability, along with exceptional time management & organisational skills.
Proven experience in building effective business relationships with all stakeholders.
Insurance experience is preferred.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

desktop support jobs in kew, vic

Desktop Home Assessor

ICT Support Technician

Desktop and Network Support Engineer.

IT Support Technician

IT Support & Asset Coordinator

IT Support Technician

L1 Desktop Support Engineer (Band 1) – Full-Time | Melbourne | Australian Citizenship Required

Helpdesk Support Analyst

Hiring L1/L Desktop Support Engineer for Melbourne-Must be Australian citizen

Specialist Technician - Technical Support to Schools Program (TSSP)

Technical Support Officer - Education

Desktop Support Analyst

Home Assessor

Desktop Troubleshooting Technician. - (Students Welcome to Apply)

Junior Desktop Engineers - Entry Level

Service Desk Analyst

Service Desk Manager

Level 1 Windows Network Support

Network Support Level 1

IT Support Technician

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