In-Demand Customer support & client services Jobs in Kensington, Nsw

Client Solutions Specialist – Finance
Debt Fix —North Sydney NSW
- $65,000 - $100,000 a year
- Full-time
- CRM software
- Management
- Sales
Quick Apply
Customer Account Manager - Retention and Renewals
Lawpath —Surry Hills NSW
- $105,000 - $120,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Parental leave
- Gym membership
Quick Apply
Sales/Accounts Manager
CareWell Health —Botany NSW
- $52,880.00 - $129,752.77 a year
- Part-time
- Sales
- Office
- Business development
Quick Apply
Freelance Account Executive (based in Sydney) for Global Event Agency
Sector Global —Sydney Central Business District NSW
- Temporary
- Hybrid work
Quick Apply
13d
Mortgage Broker
Award Mortgage —Sydney NSW
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
Education Consultant & Social Media Content Creator
SkillsWave Global —Rockdale NSW
- $30 - $40 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
Quick Apply
Client Service Specialist - Sydney
moomoo —Sydney NSW
- Weekend availability
- Management
- Sales
- Customer service
Quick Apply
Senior Client Service & Escalations Manager
Cushman & Wakefield —Sydney NSW
- Full-time
- Construction experience
- Leadership
- Communication skills
Quick Apply
13d
Administration Assistant/Receptionist
Vetti —Sydney NSW
- $70,000 - $85,000 a year
- Full-time
- Customer service
- Office
- Administrative experience
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ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
Contract Manager (Contract Administrator)
BIC Consolidated —Rhodes NSW
- $80,000 - $100,000 a year
- Full-time
- Management
- Administrative experience
- Cleaning
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Senior Client Coordinator - Sydney Region
Prestige Inhome Care —Bondi Junction NSW
- $75,000 - $82,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
Quick Apply
13d
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
Customer Service Representative
Percepta —Sydney NSW
- No weekends
- Customer service
- Microsoft Office
- Senior Secondary Certificate of Education
- Tuition reimbursement
- Employee assistance program
Quick Apply
Service Desk Agent - North Sydney
Datacom —Sydney NSW
- Full-time
- Parental leave
- Employee discount
Quick Apply
6h
HR Customer Care Consultant - Remote (Australia)
Employment Hero —Sydney NSW
- Full-time
- Remote
- Salesforce
- Human resources
- QuickBooks
- Parental leave
Quick Apply
Receptionist
Compass Group Australia —Sydney NSW
- $28.82 - $36.03 an hour
- Customer service
- Front desk
- Hotel experience
Sales Administrator - Home and Community
Catholic Healthcare —Lewisham NSW
- $39 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Parental leave
- Gym membership
Quick Apply
2d
Client Contact Consultant, E-Commerce
Hermès Paris —Sydney NSW
- Full-time
- Sales
- Customer service
- Organisational skills
Complaint Resolution Officer
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Case management
- In-person
5d

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customer support & client services jobs near kensington, nsw

Client Solutions Specialist – Finance

Debt Fix
North Sydney NSW

Quick Apply

Job Details

Full-time
$65,000 - $100,000 a year

Benefits

Opportunities for promotion

Qualifications

CRM software
Management
Sales
Customer service
No experience needed
Microsoft Office
Telecommunication
Financial services
Negotiation

Full Job Description

Client Solutions Specialist

Full-time | North Sydney | Base salary + performance bonuses

Build a rewarding career while helping people overcome financial difficulty

Debt Fix is seeking a confident and compassionate Client Solutions Specialist to join our North Sydney team.

This is an excellent opportunity for someone with customer service or sales experience—such as retail, hospitality, telecommunications, banking or contact-centre sales—who would like to build a professional career in financial services.

Previous insolvency experience is not required. We provide structured training and ongoing support. What matters most is your ability to connect with people, communicate confidently over the telephone, learn quickly and follow an ethical, structured client-engagement process.

About Debt Fix

Debt Fix is an established Australian debt agreement administration and debt solutions business. We help people experiencing financial difficulty understand the options that may be available to them and take practical steps towards greater financial stability.

Our clients are often dealing with stressful and sensitive circumstances. We therefore place a strong emphasis on empathy, professionalism, compliance and appropriate client outcomes.

About the role

As a Client Solutions Specialist, you will be one of the first people prospective clients speak with when they contact Debt Fix.

You will build rapport, ask appropriate questions and gather information about each person’s financial circumstances. Using Debt Fix’s approved processes and information, you will explain potential debt-relief pathways and arrange further assessment by appropriately authorised team members.

This is a consultative, target-driven client engagement role. It is not a high-pressure sales environment. Ethical conduct, accurate information and appropriate client outcomes are essential measures of success.

Key responsibilities

Respond to enquiries from prospective clients by telephone, email and SMS.
Follow up leads and maintain regular contact with prospective clients.
Build trust and rapport through confident, empathetic and professional communication.
Ask structured questions to understand each client’s financial circumstances and objectives.
Conduct preliminary fact-finding and eligibility checks using approved processes.
Provide general information about potential solutions, including Part IX Debt Agreements, informal arrangements and bankruptcy.
Clearly explain Debt Fix’s processes, fees and next steps using approved information and disclosures.
Refer suitable matters to appropriately authorised team members for further assessment.
Maintain accurate and detailed records of client interactions in the CRM.
Follow privacy, disclosure, quality-assurance and regulatory procedures.
Work towards agreed activity, quality and conversion targets.
Participate in ongoing training, coaching and professional development.

About you

You are confident speaking with people over the telephone and have the ability to quickly make them feel comfortable. You enjoy achieving results, but you also understand the importance of listening carefully and treating people experiencing financial difficulty with patience and respect.

You will ideally have:

At least one year of sales or customer service experience, including experience gained in retail, hospitality, telecommunications, banking or a contact centre.
A confident, warm and professional telephone manner.
Strong interpersonal skills and the ability to build rapport quickly.
A completed tertiary qualification in business, commerce, communications, psychology, social sciences or another relevant discipline.
A genuine interest in developing a career in financial services.
The maturity and empathy required to discuss sensitive personal and financial circumstances.
Strong listening, questioning and problem-solving skills.
The motivation to work towards individual and team performance targets.
Good attention to detail and accurate data-entry skills.
The ability to learn and consistently follow structured processes.
Confidence using CRM systems, Microsoft Office and other digital platforms.
Full Australian working rights.

Previous experience in financial services would be helpful but is not essential.

What we offer

A competitive base salary plus an attractive bonus structure.
Comprehensive training in debt solutions, client assessment and regulatory requirements.
Regular coaching and professional development.
Supplied leads and an established client-engagement process.
A supportive and experienced team environment.
Clear performance expectations and opportunities for career progression.
The satisfaction of helping people take meaningful steps towards financial stability.
A professional office conveniently located in North Sydney.

Important information about the role

This position involves regular telephone contact with people experiencing financial stress. The successful candidate will need to balance empathy and sensitivity with confidence, resilience and the ability to guide conversations effectively.

The role involves preliminary fact-finding and providing general information through approved Debt Fix processes. It does not involve independently providing legal, financial or credit advice.

Job type: Full-time
Days: Tuesday-Saturday
Work location: North Sydney, NSW
Work authorisation: Australia required

If you are a motivated sales or customer service professional who communicates confidently, enjoys learning and wants to build a meaningful career, we would like to hear from you.

Please submit your résumé and a short cover letter explaining why you are interested in joining Debt Fix.

Job Type: Full-time

Pay: $65,000.00 – $100,000.00 per year

Experience:

Sales: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer support & client services jobs in kensington, nsw

Client Solutions Specialist – Finance

Customer Account Manager - Retention and Renewals

Sales/Accounts Manager

Freelance Account Executive (based in Sydney) for Global Event Agency

Mortgage Broker

Education Consultant & Social Media Content Creator

Client Service Specialist - Sydney

Senior Client Service & Escalations Manager

Administration Assistant/Receptionist

ICT Business Analyst

Contract Manager (Contract Administrator)

Senior Client Coordinator - Sydney Region

Freight Air Cargo Examination Officer - Sydney

Customer Service Representative

Service Desk Agent - North Sydney

HR Customer Care Consultant - Remote (Australia)

Receptionist

Sales Administrator - Home and Community

Client Contact Consultant, E-Commerce

Complaint Resolution Officer

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