In-Demand Senior patient services officer Jobs in Brisbane, Qld

Senior Patient Services Officer
GenesisCare —Auchenflower QLD
- Full-time
- Management
- Customer service
- Microsoft Office
- Gym membership
3d
Medical Services Allocations Officer
Ramsay Health Care —Greenslopes QLD
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Referral program
Quick Apply
Senior Medical Officer (Rural Generalist) - Gatton, Laidley, Boonah, Esk
Queensland Government —Brisbane QLD
- Temporary
- Patient care
- Communication skills
- Employee assistance program
Senior Administration Officer
Mater Group —South Brisbane QLD
- $39.79 - $44.25 an hour
- Part-time
- Administrative experience
- Working with children
- Communication skills
- Health insurance
- Employee assistance program
14d
Operational Services Officer
Queensland Government —Brisbane QLD
- Cleaning
- Communication skills
- Employee assistance program
Senior Administration Support Officer
Mater Group —Springfield QLD
- $39.79 - $44.25 an hour
- Weekend availability
- Microsoft Office
- Administrative experience
- Working with children
- Health insurance
- Employee assistance program
Senior House Officer
Mater Group —South Brisbane QLD
- Full-time
- Working with children
- Communication skills
- Health insurance
- Employee assistance program
10d
Nurse Manager - Senior Clinical Project Officer
Queensland Government —Brisbane QLD
- Temporary
- Clinic
- Leadership
- Nursing
12d
Senior Medical Officer - Paediatrics
Queensland Government —Brisbane QLD
- Paediatrics
- Leadership
- Communication skills
- Employee assistance program
8d
Senior Administration Officer
Queensland Government —Brisbane QLD
- Full-time
5d
Senior Project Officer
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
- Negotiation
3d
Senior Medical Officer - Minor Injury and Illness and Clinic
Queensland Government —Brisbane QLD
- Temporary
- Medicine
- Management
- Leadership
5d
Senior Medical Officer - Radiologist
Queensland Government —Brisbane QLD
- Medicine
- Research
- Communication skills
9d
Safeguarding Officer
Uniting Church in Australia Queensland Synod —Auchenflower QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Principal House Officer
Mater Group —South Brisbane QLD
- $65.53 - $71.98 an hour
- Part-time
- Management
- Hospital experience
- Employee assistance program
Senior Multicultural Health Officer
Queensland Government —Brisbane QLD
- Temporary
2d
SMO Minor Injuries Ripley CAS
Queensland Government —Brisbane QLD
- Patient care
- Communication skills
- Employee assistance program
Allied Health - Workforce Development Officer
Queensland Government —Brisbane QLD
- Contract
- Leadership
- Communication skills
8d
Principal House Officer (PHO) - Esk Rural Hospital
Queensland Government —Brisbane QLD
- Temporary
- Patient care
- Communication skills
- Employee assistance program
PHO Registrar Ripley Minor Injuries CAS
Queensland Government —Brisbane QLD
- Patient care
- Communication skills
- Employee assistance program

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Senior Patient Services Officer

GenesisCare -
Auchenflower QLD

Apply Now

Job Details

Full-time
3 days ago

Benefits

Gym membership

Qualifications

Management
Customer service
Patient service
Microsoft Office
Administrative experience
Front desk
Leadership
Communication skills
Medical receptionist
Medical administration

Full Job Description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

Exciting, unique opportunity to step into a leadership role within a dynamic, patient-focused environment as the Senior Medical Receptionist within our Auchenflower, The Wesley clinic based by the beautiful Brisbane River, on a full-time, permanent basis.

Whether you are an experienced leader or ready to take the next step in your career, this hands-on position will see you guiding and supporting our patient services team to deliver exceptional care. As a key member of the team, you will help drive service excellence by fostering a culture of empathy, professionalism, and collaboration. Your leadership will play a vital role in ensuring a seamless and compassionate experience for our patients and their families.

This role is ideal for someone who thrives in a fast-paced clinical setting and is passionate about making a meaningful difference in the lives of people affected by cancer.

Benefits of joining our team:

Exclusive discounts – Qantas Club Membership, gym /swim membership, Bupa health cover, 12 weeks paid parental leave.
Part of a team that values your growth, where your expertise is recognised and your development is supported every step of the way.
Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing organisation.
Work in a collaborative and friendly environment delivering outstanding outpatient care.
Fast-paced, challenging role with one of the most influential healthcare providers.
Central location, close to transport networks, cafes, restaurants and shops
Comprehensive support for you and your loved ones, including confidential external coaching and counselling across wellbeing, nutrition, finance, and legal matters
Work / life balance – Mon – Fri shifts

More specifically, you will:

Provide direction, supervision, support and recognition of staff activities and promote collaboration, cooperation and teamwork through effective leadership and management strategies.
Provide support, initiate and drive change strategies across the practice through the provision of data and leadership which supports both the vision and ethos for GenesisCare and the development of patient focussed change strategies, programs and initiatives.
Be a champion for high level of patient services by meeting patient needs, maintaining patient service levels and monitoring and reacting to patient feedback.
Gain a clear understanding of the funding mechanisms related to Radiation Oncology billings, Medicare and the Medicare Safety Net. Being able to clearly communicate the funding mechanisms, out of pocket fees and other account related enquiries.
Display a strong commitment to developing others through implementing effective performance management and development processes and providing staff with ongoing feedback and performance coaching.
Develop and maintain strong relationships with our referring doctors, practice managers, and clinic staff. This role requires someone who is confident and proactive in engaging with external practices, building genuine rapport, and fostering long-term referral partnerships.

We’re interested in hearing from people who:

Demonstrate experience in managing and leading a team.
Show demonstrated ability to provide excellent customer service in a healthcare environment.
Have strong experience in medical administration and reception management.
Show great management and communication skills, with the ability to liaise with and effectively influence staff & patients.
Have a demonstrated understanding of and ability to provide excellent leadership in line with the organisation’s values.
Have a collaborative and flexible approach to delivering exceptional patient centred services.
Show a willingness and ability to proactively implement continuous improvement and change initiatives.
Are able to effectively and collaboratively solve problems as they arise.
Possess High level Medical accounts processing skills including knowledge of Medicare, DVA and private health funds.
Have the ability to use clinical administration systems, as well as Microsoft Office software for data analysis and reporting purposes.

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is an Equal Opportunity Employer.

Apply Now

Refine Your Search

senior patient services officer jobs in brisbane, qld

Senior Patient Services Officer

Medical Services Allocations Officer

Senior Medical Officer (Rural Generalist) - Gatton, Laidley, Boonah, Esk

Senior Administration Officer

Operational Services Officer

Senior Administration Support Officer

Senior House Officer

Nurse Manager - Senior Clinical Project Officer

Senior Medical Officer - Paediatrics

Senior Administration Officer

Senior Project Officer

Senior Medical Officer - Minor Injury and Illness and Clinic

Senior Medical Officer - Radiologist

Safeguarding Officer

Principal House Officer

Senior Multicultural Health Officer

SMO Minor Injuries Ripley CAS

Allied Health - Workforce Development Officer

Principal House Officer (PHO) - Esk Rural Hospital

PHO Registrar Ripley Minor Injuries CAS

I want to receive the latest job alert for senior patient services officer in brisbane, qld

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