Platform Engineer
Your new team:
Our Technical Services team sits within the Technology division at Auto & General, responsible for delivering and maintaining the critical infrastructure that powers our business. From on-premise environments to hybrid cloud platforms, the team keeps our systems performant, secure, and future-ready. Collaborative by nature and driven by ownership, this is a team that takes pride in engineering excellence — and plays a key role in helping A&G achieve its goal of becoming Australia's best insurer.
The role:
As a Platform Engineer, you'll contribute to the operation and continuous improvement of our Citrix Cloud DaaS infrastructure and end-user VMs, supporting the reliability, stability, and security of critical platforms. Working alongside experienced engineers, you'll grow your technical expertise, contribute to improvement initiatives, and play an important role in keeping our platforms running at their best.
- Support platform performance, stability, and security — taking ownership of your work and delivering quality outcomes
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Contribute to continuous improvement initiatives that enhance platform reliability, scalability, and efficiency
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Participate in technical planning discussions and contribute ideas to roadmap initiatives
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Collaborate with the DevOps team to support the automation of deployment and maintenance processes
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Assist with cloud migration activities and contribute to the evaluation of emerging technologies
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Implement and maintain monitoring, logging, and alerting tools to help proactively identify and resolve issues
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Provide technical support and guidance to Technology teams across the business
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Ensure adherence to security policies, industry standards, and regulations
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Share knowledge with team members and contribute to a culture of continuous learning
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Contribute to the maintenance and improvement of the Infrastructure Technology knowledge base
What experience you'll bring:
- 2+ years of experience in system administration, operations, support, or solutions implementation
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Solid working knowledge of Citrix Cloud — this is a must-have for the role
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Administration skills across 3 or more of the following technologies: Microsoft (Active Directory, SQL Server, Windows Server, WSUS), VMware vSphere, NetApp Storage, Google Workspace, SCCM/SOE Development, enterprise backup systems (Cohesity/NetBackup or equivalent), systems automation and scripting (Windows), enterprise monitoring suites (SolarWinds, New Relic or equivalent), Microsoft Office 365 Administration, security platforms (CrowdStrike, CyberArk, Okta or equivalent), or cloud platforms (AWS, Azure, or GCP)
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Good stakeholder communication skills with the ability to clearly explain technical concepts
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Ability to manage multiple tasks and prioritise effectively
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Familiarity with waterfall and/or agile project management frameworks
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Industry-recognised certifications such as Microsoft MCSA or AWS Cloud Practitioner (highly regarded)
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Experience with Terraform (Infrastructure as Code) and GitLab (advantageous)
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Security training or certifications (advantageous)
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Relevant tertiary qualifications or industry certifications in conjunction with experience
Location
Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
The benefits of working at A&G:
- Be rewarded— we recognise high performance and reward our people for their hard work through bonuses and other perks.
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Work flexibility— with options to work from home up to two days per week after probation.
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Options for leave— life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
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Grow with us— we've got learning and professional development opportunities to suit everyone.
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Give back— our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
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Take care of yourself— your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
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Celebrate the wins— we love sharing our successes and celebrating together — join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
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Save money— as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us:
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands — ING, Qantas, and Coles Insurance. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
Internal Applicants: Please ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application.
We are accepting referrals for this position. If you know someone who has the right skills & experience, please encourage them to apply and advise our recruitment team.
